Customer Reviews for J&D Auto Repair
(U-Haul Neighborhood Dealer)

420 reviews

59 W Nyack Rd   Nanuet, NY 10954

(845) 367-4015

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 10/23/2021: Closed

Services at this Location:

Contact Us

(845) 367-4015

59 W Nyack Rd
Nanuet, NY 10954

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 10/23/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jay W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Everything was good 👌

Flor L. 
Rating:
3.0

Customer did not leave a comment.

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

Fnu K. 
Rating:
5.0

Great service It took me 5 minutes to pick up the truck from the office and return no doubt I am going to take the truck again I will respond to every customer

yehoshua Y. 
Rating:
5.0

The driver and passenger doors are an issue on this vehicle. For some reason in order for these doors to close properly you must slam them close as hard as you can for them to be fully closed. When you leave your house at 4:00 AM and you need to slam these doors the last thing you want to do is wake up your family or your neighbors.

RICHARDS H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY D. 
Rating:
5.0

Great facility.

GLENN C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMJ M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie N. 
Rating:
5.0

Customer did not leave a comment.

Caren M. 
Rating:
5.0

Great service.

HERSH M. 
Rating:
5.0

Customer did not leave a comment.

MILTON B. 
Rating:
5.0

Customer did not leave a comment.

leonard K. 
Rating:
3.0

Customer did not leave a comment.

Menachem L. 
Rating:
5.0

the person i spoke to on the phone was very rude at u haul and i requested a U-Haul for 10 days it was no problem till i got there and was only aloud a u haul for 3 so i returned it in 6 hours after getting it i would never use this company again the location i picked up u haul from were very nice people though!

KYLEHUNTER S. 
Rating:
5.0

Customer did not leave a comment.

GABRIELM P. 
Rating:
5.0

The service and Jamie were excellent.

JAMESSTEPHEN JR P. 
Rating:
5.0

Minor drawback was a tire that I had to fill twice due to a slow leak .Oher than that, ALL WAS GREAT.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Chaim B. 
Rating:
5.0

Assem was so helpful and patient. Very knowledgeable and answered all my questions.

Michaelangelo L. 
Rating:
5.0

Dealt with many many Uhaul locations, this was by far the best, fastest service possible

NOAHA M. 
Rating:
5.0

The agent was very courteous and very helpful. We had a bit of trouble locating uhaul from Google address locators, but the gentleman guided us and was truly helpful throughout the process.

Benita J. 
Rating:
5.0

Customer did not leave a comment.

Robyn N. 
Rating:
5.0

Customer did not leave a comment.

PABLO E. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Fast process and hassle free.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

PABLO E. 
Rating:
5.0

Customer did not leave a comment.

VICTORMANUEL G. 
Rating:
5.0

Customer did not leave a comment.

PAULV A. 
Rating:
5.0

Great service nice people fast in and out

SHLOMO K. 
Rating:
5.0

So quick and easy!

Caitlin B. 
Rating:
5.0

Customer did not leave a comment.

Derrick K. 
Rating:
5.0

Only issue was horrible persistent odor in the van which was worse than whatever cleaner that was used. Definitely not the fault of j&d as they tried to eliminate it. Likely solution is to remove and power wash rear rubber lining

LESLIEJ P. 
Rating:
5.0

my experience was 100 % on line and at j & D auto repair

Edwin M. 
Rating:
5.0

The manager behind the counter was very professional. Great experience. Looking forward to rent from them again

YOSEFY R. 
Rating:
5.0

Quick service! Will use again.

NOUMM V. 
Rating:
4.0

I ordered two hand trucks and he had none available and I had to run across to another location and they only had one....made the move on a day with temps at 104 degrees tougher than it needed to be.

LORIA R. 
Rating:
4.0

Good location

MANUEL F. 
Rating:
1.0

It's for U-Haul in general to improve their customer experience

CHAIM H. 
Rating:
1.0

Worst service and overpriced never again I will rent from uhaul

Gregorio G. 
Rating:
5.0

Customer did not leave a comment.

HARRY G. 
Rating:
4.0

all good

CJ W. 
Rating:
5.0

Customer did not leave a comment.

CARENMARIE M. 
Rating:
1.0

When we reserved the 10 foot truck online it said unlimited mileage. When I dropped off the truck the same day I was charged for mileage. No response from manager when left message but the charge was approved. Also, there's no signings where to drop off truck after hours.

JAIMED ALBERTO E. 
Rating:
3.0

The cab of truck was filthy inside with previous users coffee spills, cigar ashes and wrappers. Steering wheel was sticky and I had to clean interior before my trip. The stench from cigar smoking was horrible in the AC system. It was low on engine oil and that I had to add. There was NO windshield washer fluid, which I also added. Do I get compensated?

Brooks B. 
Rating:
3.0

Customer did not leave a comment.

GIOVANAIRIS M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLASA D. 
Rating:
4.0

I requested 2 dozen furniture pads and received half a dozen. Please provide credit.

Jovanny V. 
Rating:
5.0

Customer did not leave a comment.

ELIYHAU N. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

JOSEV F. 
Rating:
5.0

Customer did not leave a comment.

DANIELLEB M. 
Rating:
5.0

Very accommodating. Quick, friendly service. Truck was clean and well maintained.

Nicholas C. 
Rating:
5.0

Customer did not leave a comment.

DONALDKRAMER C. 
Rating:
5.0

Customer did not leave a comment.

AIDY W. 
Rating:
5.0

Though I was annoyed at first for having to travel to Nanuet for a truck that was originally confirmed for White plains on line the customer service reps and location were helpful and courteous. The only thing that would have made the experience perfect was if Uhaul would have credited the mile difference for the location change but they did not. With that said Uhaul was still more fairly priced than its competitors.

Marsha V. 
Rating:
5.0

Great experience. Jamie was courteous and very helpful.

SEANTHOMAS M. 
Rating:
5.0

Super great service. Great experience and professional service. I will be using J&D again for Uhaul rentals again. Thank you!!

MICHAELT V. 
Rating:
5.0

Customer did not leave a comment.

PAULV A. 
Rating:
5.0

Customer did not leave a comment.

ALAN K. 
Rating:
5.0

Customer did not leave a comment.

ADAMJ C. 
Rating:
3.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

STEVENPHILIP A. 
Rating:
5.0

Customer did not leave a comment.

JASONW Y. 
Rating:
5.0

The gentleman at J&D Auto Repair is much, much friendlier than the people who work at the other location.170 First st., in Nanuet. He greets with a smile, and made me feel welcome and important to him. his billing format is also easier to understand, at a quick glance, than the other location. He seems honest and fair, unlike what I've experienced at that previous location. I would absolutely recommend J&D Auto Repair to ANYONE looking to rent from U-Haul.

ELIYHAU N. 
Rating:
5.0

Customer did not leave a comment.

Jenise S. 
Rating:
4.0

Customer did not leave a comment.

DONALDKRAMER C. 
Rating:
5.0

Customer did not leave a comment.

RANDY F. 
Rating:
1.0

Availability of uhauls isn't enough my reservation had gotten messed up and corporate customer service couldn't do anything to help me for poor customer service skills

Scott B. 
Rating:
4.0

The transmission on the truck was slow to change gears but it got me there and back

Rony B. 
Rating:
5.0

Customer did not leave a comment.

FIDIASI C. 
Rating:
5.0

Customer did not leave a comment.

Yecheskel L. 
Rating:
1.0

Customer did not leave a comment.

Shloma A. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
4.0

I didn't have washer fluid in the pick up I rented and it was snowing and my windshield was really dirty, that's the only complaint I have.

YEHUDA V. 
Rating:
5.0

I was charged for equipment which I never got I open the truck it was empty no hand truck and no blankets for the furniture

joel K. 
Rating:
2.0

Customer did not leave a comment.

Jody M. 
Rating:
5.0

Customer did not leave a comment.

PEPETOD M. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Was very helpful *Polite *Friendly *Quick check out and check in

JACOBJ G. 
Rating:
5.0

I totally recommend this location for any U-Haul rental you might need as well as any car or truck service that you might need as well.

RICHARDS H. 
Rating:
5.0

The trailer did its job, thank you. Side note; the trailer looks weathered, decals faded. The trailer can use a facelift. On my return home it was raining (the trailer was empty) and the roll up door (which could use some maintenance, difficult to open and close) leaked water into the trailer.

Robert G. 
Rating:
5.0

Dealer was helpful and helped with a lost item.

LEONARDS A. 
Rating:
5.0

Customer did not leave a comment.

DAVIDR H. 
Rating:
5.0

Customer did not leave a comment.

TOM F. 
Rating:
1.0

Please explain billing better. A $30 RENTAL turned to almost $190 as I got charged for every miles driven also for two days when I returned the truck the same day. I think being clearer with the billing process would help

JACQUESP JR P. 
Rating:
5.0

Customer did not leave a comment.

RUSSELLA B. 
Rating:
1.0

Got a confirmation email night before my uhaul was ready for 8am pickup. Get there at 8. They don't open until 9. 915 still nobody there. I call them. They don't have my reservation and they are closed. Call uhaul. Takes 26 mins to reach someone who is rude to me and puts me back on hold. I'll skip the rest but 3 hours later I'm in A oversized uhaul from a town 30 min away. Never again!

JONATHAN R. 
Rating:
5.0

Nothing

NICHOLAS D. 
Rating:
5.0

Nothing very accommodating and helpful.

NICHOLAS D. 
Rating:
5.0

Customer did not leave a comment.

JUANJ Z. 
Rating:
5.0

Customer did not leave a comment.

JAMESHAMILTON T. 
Rating:
5.0

Great Service...Jaime was great. Thanks

Brian D. 
Rating:
5.0

Customer did not leave a comment.

PAULV A. 
Rating:
5.0

Had a little issue with using the virtual app because my location availability was limited on my phone but we got through it in the end. Very convenient location and friendly staff......Highly recommend the experience. Great truck for my move....loads of room....thank again.

Gavin B. 
Rating:
5.0

Keith was very helpful.

Quinn F. 
Rating:
5.0

Customer did not leave a comment.

Leonid L. 
Rating:
5.0

More accurate measurement of fuel at beginning of rental

Michael M. 
No reviews have been submitted for this location.

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