Customer Reviews for J&J Motorsports LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&J Motorsports LLC

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Patrick M. on

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Smooth transaction. Will rent here again!

Todd E B. on

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No improvement needed. Staff friendly, knowledgeable, and prompt.

Kacie K. on

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The truck cab had not been cleaned and was full of dog hair. The dolly that I had ordered was not available and it took more time than necessary to pick up. The owner was very kind and did go out of his way to try and accommodate however in the future I would choose a larger uHaul dealer to avoid the inconvenience.

Christopher D. on

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Have truck to be ready to go at scheduled pickup time.

PAT S. on

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Very nice truck!

Steven B. on

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Customer did not leave a comment.

MEREDICH C. on

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Personable staff and flexible hours and great service!

mary S. on

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We dropped the trailer off in Jasper, IN on Sunday afternoon and the gentleman that unhitched was very professional, friendly and helpful. Would recommend this location also. Thanks Mary Sherfick

Brian S. on

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Customer did not leave a comment.

Ray A. on

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Had to wait an hour for an employee to show up to release the truck. They didnt even "know" they had a reservation so no one qualified was at work. Ended up costing us an additional $100 in labor costs on top of the costs of this move.

Amber M. on

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Charles G. on

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Caleb O. on

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The place we rented our tow dolly from could barely operate the computer program, and ended up charging us twice. When we brought it to their attention they denied it even after being shown bank statements and text alerts.

ANITA V. on

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Tom B. on

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needs new shocks

Joshua B. on

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JEANNA B. on

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I rented a car transport, the tie straps should have some WD-40 sprayed on them, they were hard to use.

Robert B. on

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Excellent experience!

MATT S. on

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Great service.

Julie R. on

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I only received one contract for the two trucks. Also, the one I did have did not have a drop off location. I had to then call UHaul AGAIN!!! to find out how to drop off this second truck. This was by far the WORST experience I have had moving, and I have moved every year since 2005. After sitting on hold again that Saturday, waiting for customer service to pick up, I was finally able to speak with Erica Peterson. She was very helpful when it came to filing my complaint about this experience. She said someone would get back to me on Monday. She filed two claims for me. The first claim was the refund of the insurance that I did not ask for that Angel put on the reservation. The second was for repayment of the movers and the second tank of gas. Angel called me on Monday and told me there was nothing she could do because she issued me the $50 credit already. Well that is for my inconvenience. Not for the $60 in gas, and $150 in movers that I lost out on. She said to email her the receipts for these and she would get back to me the next day. This was on June 25.... it is now July 3 and I have NOT heard back from ANYONE regarding my refund or an update on my claim. I HOPE THAT THIS CATCHES SOMEONES ATTENTION AND THEY RETURN MY CALL REGARDING THIS. I WILL BE REACHING OUT TO HIGHER UPS IF NEED BE.

Thomas G. on

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Michael G. on

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The location I picked up at did a fantastic job, but I am still upset that after asking a reservation at least one month in advance, with a U-Haul location in my town, I get a call the day before I am supposed to pick up telling me I have to go to a location over 1.5 hours away.

John M. on

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Drop off location was about 20mi from my Delivery (and 12 miles from Jasper). Wasn’t there any Uhaul dealer more centrally located in Jasper?

Melody S. on

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STACEY G. on

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Very friendly and informative. I felt comfortable going into a place I'd never been. First time i have ever rented a U-haul. The paperwork was explained very well and I was given a good run through and even told how to save gas. Good experience.

Barbara V. on

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ROGER S. on

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Everything went very well. I appreciate the customer support and attention to details by J&J motorsports

Victor M. on

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Great friendly helpful service.

cindy M. on

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bryan H. on

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donald S. on

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Thomas G. on

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