Customer did not leave a comment.Floyd C.
Customer Reviews for J&Js Sandbar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DAVID O.
Customer did not leave a comment.Dennis K.
Jenny is a great person, friendly and helpful.THOMAS H.
Customer did not leave a comment.Tina K.
This small site was very good and the representative was very cordial and efficient. Did a great job! Problem is that the original Uhaul pickup point was changed on me and ended up being 2 hr drive out of my way.Jeff C.
Trailer didn't have a tongue jack, WHY? Almost got a hernia trying to hook up after I loaded it, needed a jack.Richard S.
Customer did not leave a comment.Mike Z.
I had to drive an hour to get a trailer, and was promised I would be able to get it no problem. Once I got to that location, I was denied access to it because they said the trailer type "wouldn't work with my truck". I talked to 7 different Uhaul representatives during this process. When it was all said and done, I waited at that site for over 4 hours and they only gave me $25 off of the trailer. That's just pathetic. Nothing against this specific site, the girl there was great to me. It was Uhaul in general that screwed me over!Mason D.
Great drop off location to grab a bite to eat as well!Travis V.
This location didn't have blankets or optional equipment, U-Haul website and/or phone rep should have clarified that.Stan C.
Customer did not leave a comment.Jack N.
Best experience we have ever had with U-Haul. Wish all of our past experiences were as good as this.Troy A.
Customer did not leave a comment.don R.
The associates were very pleasant to workwithOWEN B.
Customer did not leave a comment.larry P.
Customer did not leave a comment.richard K.
Customer did not leave a comment.KEVIN W.
Wonderful people to deal with and are so accommodating!!Thomas A.
J&J's is an excellent location. Easy to access. People were very friendly and courtious.Joseph V.
Customer did not leave a comment.WESTON C.
When the customer reserves a truck. It is good to keep the reservation. The only disadvantage for me was driving 45 minutes to get a truck. Otherwise, service was great.KRISTI R.
I reserved my Uhaul to be picked up in Dubuque, IA over a month ago, and then I received a call two days before my pick up date saying that Dubuque may not even have the truck and we may have to travel. What is the point of reserving a truck in a certain city, if I'm going to have to travel an hour away to pick it up? This was poor planning on Uhaul's part. There was plenty of notice to have the 15' truck at the Dubuque location. Yes, we received those miles back to Dubuque for free, but we still had to pay for the Uhaul's gas and my car's gas up and back. Very bad business.Alison S.
Good service from friendly people. Considering it was only 12 degrees out with the after mat of a 12 inch snow storm the lot was well plowed and Jessie really helped me to unhook and turn the trailer in. Jennie processed the paperwork with a smile and I was on my way. It appears that you get better service from an agent than managers at a company store.THOMAS R.
It was the best experience I have had renting a U-Haul. In fact I was so appreciative of the excellent condition of all the trucks and trailers on the lot, and the organized and professional manner of the owner/manager of the operation! Excellent!William H.
Customer did not leave a comment.THOMAS A.
Jenny was a breath of fresh a air! Welcomed me to town checked over the equipment and wished me a safe drive home.ALLEN K.
Customer did not leave a comment.