Customer did not leave a comment.ERIC S.
Customer Reviews for J&K Automotive And Accessories LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your phone app is useless. Twice now I have tried to return trailers after hours and the app freezes when taking the 'cleanliness' picture. I have to leave trailer without completing the return process. Please advise solutionDouglas M.
Customer did not leave a comment.LEWIS H.
My mobile app wouldn't allow me to complete my drop-off but customer service sorted it out no problem. Great service, cost effective vale for money and I will us J & K again.Douglas M.
Customer did not leave a comment.WILLIAM V.
The lockbox was not easy to use. The lock did not to seem to work properly.Jason P.
Customer did not leave a comment.Anthony D.
The dealer did had good customer service. They had some trouble connecting with Uhaul website. But returning the truck was efficient.LYLE B.
I would like to be able to pick up the truck where it originally says I will pick it up, not drive an extra 45 minutes to get it.KIMBERLY P.
I showed up to turn in the truck a day early. They were more of a garage than a uhaul place that was fine. There were no uhaul signs to tell me I was in the right place. The counter was cluttered. Then to top it off they didn't seem to understand how to check my truck in and I got a call the next day that I had not brought it back and I informed them I brought it back a day early.douglas E.
Customer did not leave a comment.KEVIN B.
Customer did not leave a comment.JEREMY T.