This is the location I wanted to drop the truck off, but the website kept going back and forth between this location and the pick up location. I am not sure if the website had glitches,but the drop off location kept changing. I also wished this location had a place to leave the key during non-business hours.Customer Service was very helpful with the drop off location issue.Sarah B.
Customer Reviews for Jays Vehicle Undercoating
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was phenomenal and employees were very helpful.Destiny M.
There are notes all over the cab and other parts of the truck as to how to operate it, but a short 5 minutes or less help from the shop would have been helpful.Niki K.
Customer did not leave a comment.Corey R.
It would be helpful if Uhaul would verify with the provider that they have the items requested. They didn't have the type of chart or number of blankets requested available. They were extremely nice and gave us what they had but it would have been helpful to know this before we arrived.Lori H.
I'm going to rate this location positively, because it was my choice to drop off the truck after dark and in the rain. The lot was dark, and it wasn't very clear where I should leave the truck. Also, I stepped in ankle-deep water while looking for the key-drop. I would recommend better lighting and signage.Mark M.
Customer did not leave a comment.Herman M.
Customer did not leave a comment.Michael B.
wiper blades were bad , check engine came on a very bad stretch of my trip through the mountains in bad weather , did not think i was going to make it up hills , would like some kind of compensation for my horrible experince , please call me at 2677722274joseph W.
No one was at the location on the website, had to drive to a second location (not far) to sign the papers. The second location was a well-used mechanic shop where no one wore face masks for Covid-19. I think I will pick up from another location next time, the truck was great.Kira S.
Point out where the on off button is for the tow/haul option for the ride homelloyd B.