Customer Reviews for Jessys Shoe Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jessys Shoe Repair

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Kaylan S.
Rating:

Customer did not leave a comment.

Andrew W.
Rating:

On the day before our scheduled pick up, we were rerouted to a location on South Shore Drive, which would have been a 3 hour round trip drive - nowhere near the original pick up location in Evanston. We cancelled that reservation and with the help of a uhaul agent found another truck at this location which was closer than South Shore, but still nowhere near Evanston. In heavy traffic, it was a 90 minute round trip drive. With the increase in demand for one way rentals, Uhaul should reassess their current business model as we were hugely inconvenienced with this last minute change of pick up location. Not to mention the fact that we had a contract for a 15' truck and the only one available when we arrived was a 10' truck - again a huge inconvenience. Very disappointed with Uhaul this time.

Stephen B.
Rating:

Arrived at the shoe repair store and was then put on the phone with some Uhaul representative. It was all very unprofessional. When asked where the reserved dolly was, I was advised they didn't one and sent me to another location across Chicago that did not have one either. Worst experience ever with Uhaul.

Mary H.
Rating:

Customer did not leave a comment.

Sarah M.
Rating:

Due to a technical glitch, I had to wait over an hour to get to the point where I could pick up keys....and then had to wait another 30 minutes because the location was unexpectedly closed! It was 9.1, so you would anticipate that would be a high traffic day for uhaul folk. While I waited (once I connected with customer service, they helped, but it took 3 tries via the app for real help), three separate groups of people tried to get into the store for uhaul and ended up giving up. Overall I had a pretty terrible experience.

Alan T.
Rating:

Rude. Unhelpful. Dirty.

Bettie L.
Rating:

They opened late.

No reviews have been submitted for this location.

Back
To Top