The service to get the truck was pretty easy and straight forward, but the box of the truck had a substantial leak, and since we were moving on a rainy day, there was about 2" of water in the cargo box. We used one of the moving blankets to try to absorb some of the water, but when we arrived at our destination it was saturated and some furniture got soaked and has water damage. I can't blame the renters, as it was a manufacturing problem, but a severe leak like this should not happen in a nearly new vehicle.
Randy R
Customer Reviews for Julias Old Fashioned Christmas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The address is wrong for the business. Said bridge street but it’s actually on main. Caused locations issues. Please address ASAP
Jacob FThe app failed at multiple points this time around, causing delays and forcing me to call on multiple occasions. That was a bit disappointing since we were on a relatively tight timeline, but otherwise the rental experience was fine overall. The site owner needs to update her address with UHaul.
Kevin DWas very helpful
Paolo M1. I had a hard time picking up the key from the lock box at Julias.
Shawn RGet a new lock
Sherri SWould rather have full fuel tank to start and I just top it up when returning.
Karl LWeed containers in amd garbage in cab and back area. Leaked oil all over my driveway box was dirty as hell had to sweep it out before loading. Customer service at the store was fantastic fast and friendly.
Dave BVery friendly would highly recommend this location
Lynda LJulia's uhaul rentals are amazing 👏
kris oThere was a bit of a mix up with the truck but Paul helped fix things, after hours. This was the first time I booked a uhaul and I won't hesitate to do so again.
diane b