Customer Reviews for Jupiter Park Self Storage
(U-Haul Neighborhood Dealer)

2224 reviews

1125 Jupiter Park Dr   Jupiter, FL 33458

(561) 748-4952

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 12 pm - 3:30 pm

Services at this Location:

Contact Us

(561) 748-4952

1125 Jupiter Park Dr
Jupiter, FL 33458

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: 12 pm - 3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

Customer did not leave a comment.

Achraf T. 
Rating:
3.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

The service was outstanding! From the easy appointment online, to the fair price and of course the personable customer service at the desk :) I'll be back!

Martha C. 
Rating:
5.0

Great customer service.

Nancy D. 
Rating:
5.0

Customer did not leave a comment.

Lynda J. 
Rating:
5.0

Customer did not leave a comment.

michel S. 
Rating:
5.0

Superb service

Nelson C. 
Rating:
5.0

Paulette and Adam were professional, knowledgeable and friendly. They made the entire process very easy.

Darylsue T. 
Rating:
5.0

Customer did not leave a comment.

Leticia A. 
Rating:
4.0

the 10' box van we picked up was dirty, there was items in the back left from the previous renter... We had to wash the windows and mirrors before we began our trip in this unit....

Rick W. 
Rating:
1.0

Would only recommend drop off due to the the women who handled a problem not her fault. I was relocated to a much further drop location due to it being full....had a plane to catch, was being puck up from the drop off location. I had made all necessary arrangements , this was not good. Thank you Linda at Jupiter drop off/ storage for helping!!!

Lisa C. 
Rating:
4.0

Trailer had rusty spots from spilled coolant all over the deck. Was not clean. The wait to pickup was too long. Almost as bad as going to U-Haul.

Plazi R. 
Rating:
5.0

Customer did not leave a comment.

jacob S. 
Rating:
5.0

Customer did not leave a comment.

Lilian V. 
Rating:
5.0

Very nice employees - very efficient - took very little time to get the paperwork done, the trailer connected, and on the road. I will definitely use this location again for any hauling needs I may have. ThanksQ

Edward A. 
Rating:
5.0

Paullett is amazing!!!

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Alin H. 
Rating:
5.0

Customer did not leave a comment.

CORY B. 
Rating:
5.0

Agent on duty Paulette is great !

Leticia A. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
4.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Anna P. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Excellent experience.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

REBECCAELIZABETH W. 
Rating:
5.0

Registered online and it was a breeze to check out the truck. The lady with the beautiful blue eyes was extremely helpful and very polite.

nancy D. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

The entire process was easy and quick at both the pick-up and return. The people were friendly and knowledgeable, and provided all the information I needed. I would definitely recommend this location to my family and friends.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

The female manager on duty is an asset to your company. She made our experience a positive one.

Kenneth F. 
Rating:
5.0

Employee was friendly & professional. 😎👍

Vincent F. 
Rating:
5.0

Customer did not leave a comment.

Theresa S. 
Rating:
5.0

Truck was awesome. Exactly the right size and exactly the right price. Excellent customer service and very clean.

Heidi K. 
Rating:
5.0

Customer did not leave a comment.

Greg K. 
Rating:
5.0

The vehicle was brand new The best I have rented The representative was responsive and very courteous and helpful

Richard D. 
Rating:
5.0

Thanks to Paulette and staff. Great experience

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

R G. 
Rating:
5.0

Customer did not leave a comment.

Denise D. 
Rating:
5.0

Exceptional customer service throughout the entire experience. Promotion worthy!

Robert M. 
Rating:
5.0

The best U-haul agent that I ever dealt with.

William R. 
Rating:
5.0

Customer did not leave a comment.

COREY H. 
Rating:
3.0

Let them know about the gas level not being at half for the return and pickup

Steven C. 
Rating:
5.0

Paulette did a terrific job getting me set up with my rental. Price was reasonable. I recommend.

RICK O. 
Rating:
5.0

Manager at the facility Paulette was great to work with!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

Nothing to improve! Person onsite was excellent, efficient, and a pleasure to deal with. I forgot her name. Got into a crunch with time and she updated my reservation for another day, very helpful. Thank you.

Donald K. 
Rating:
5.0

Use you guys often due to your consistent inventory availability and consistent superior customer service. Keep up the great work!!

Jolene H. 
Rating:
5.0

Excellent service. Professional and courteous. Great value!!

jolene H. 
Rating:
5.0

Nice people

MADONNA M. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Paulette is an excellent manager and helpful in my U-Haul rentals. I like renting from this Jupiter Park location, never had any issues and has always been an easy in and out.

Ken B. 
Rating:
5.0

Excellent overall experience.

Michael S. 
Rating:
3.0

Service was slow; lomg line of customers; no soial distancing;

Richard P. 
Rating:
5.0

Staff was amazing. Very helpful.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

The windows and interior the steering wheel were not clean but overall we were very satisfied with this experience

John W. 
Rating:
5.0

Paulette is an Amazing manager. She is professional and friendly. We have been renting trucks for 16 years and this is the CLEANEST truck we've ever had. Paulette takes great pride in her work. We are very happy.

Darylsue T. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Nanette G. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Personal was very nice,friendly and professional

Robert U. 
Rating:
5.0

As always, friendly and helpful!👍

CARRINGTON L. 
Rating:
5.0

I tried calling and it went to voicemail in less than an hour the representative called me back from that location and took my reservation she was knowledgeable and efficient great asset to your company

Andrew Z. 
Rating:
5.0

Paulette/Pauline??, I am terrible with names, so pardon me, but she was top notch, aces! It's hard dealing with people nowadays, but “P” was exactly how customer relations should be everywhere. Give the gal a raise!! Thanks again!

Veronica C. 
Rating:
5.0

Customer did not leave a comment.

PETER N. 
Rating:
5.0

Excellent manager at this location! She was very helpful and professional!

Jeffery R. 
Rating:
2.0

The tire on the vehicle was blown out. It must have been this way when I picked it up, as I drove slowly and carefully, not more than 30 MPH and avoiding curbs, debris, etc. When the person came to fix the tire, he told me that the brakes are leaking and the vehicle would be dangerous to drive, I let the lady who called to follow up for the service request and the location know the vehicle's brakes were not safe and need to be serviced.

Courtney A. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
1.0

The van cost me 1200 for 4 days. We are a non profit kitten rescue and that was a very high rate for us, to save 40 cats. Hertz rate is $60 per day unlimited miles.

Kathrine S. 
Rating:
5.0

keep the Reliant employee who helped me, She is amazing and Im sorry I don't remember her name.

Camille E. 
Rating:
5.0

Employee was excellent. Very professional, knowledgeable and efficient -- and very pleasant!

Joe M. 
Rating:
5.0

Service was very fast and the location manager Paulette was extremely helpful. This location has super easy access to the highway and theres a gas station nearby. Highly recommended.

PEDRO V. 
Rating:
5.0

Very well run. Clean, good neighborhood.

Gregory T. 
Rating:
5.0

Excellent service, rental, and price!

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Shaun F. 
Rating:
5.0

Customer did not leave a comment.

Eugene E. 
Rating:
5.0

Customer did not leave a comment.

Javier C. 
Rating:
5.0

None, person was very friendly made the rental pleasant and easy

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Edson D. 
Rating:
5.0

Second time renting from here very nice people

john M. 
Rating:
5.0

Very easy pleasant rental process.

Carol R. 
Rating:
5.0

Don't change a thing. Couldn't have been better,

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
4.0

Please schedule one half hour between online bookings. The truck I was supposed to rent was late returning, wasting my time and costing me the hourly fee of the 2 men I hired to help me. It is NOT RIGHT to tell someone to pick up the trick at the same time someone is supposed to return it.. Terrible.

Catherine L. 
Rating:
5.0

Fantastic experience and service! Paulette really made our moving experience easy and was very helpful and friendly. Highly recommend this location!

John G. 
Rating:
5.0

Staff was a ten!! Very kind, supportive and yet professional to me . The lady went out of her way to help me and this made my experience a 10! No comments on improving as she aced this for me

Lucille O. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
4.0

Drop off is much easier as the move is over!

elizabeth N. 
Rating:
5.0

Customer did not leave a comment.

JERRY N. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
4.0

Customer did not leave a comment.

sara M. 
Rating:
5.0

Customer did not leave a comment.

GAVINALBERT IV R. 
Rating:
2.0

Pros: Rented a TOW DOLLY it worked out great easy peasy!!! Cons: Equipment was dirty muddy rusty (hose it off) girl had to WD40 the tightening buckles to work right ,R side tire strap was installed twisted and I couldn't fix it without undoing the mounts,the car was spinning tires on the dolly all the loose dried dirt Left side Tail running light not operational told girl upon hitch up and test she said it was ,when driving at night it surely wasn't working making it worrisome for me.

joe T. 
Rating:
4.0

There was not smell of sanitizer. Brakes made noise. Customer Service at Location was great. I'm a self storage manager in Hobe Sound, FL and used to rent trucks. I'll recommend this location

Nancye S. 
No reviews have been submitted for this location.

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