Customer Reviews for K&R Rentals Vacuum & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&R Rentals Vacuum & Storage

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Catherine B.
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Customer did not leave a comment.

Todd W.
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Everything worked out great

Patrick M.
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Knowledgeable and efficient

Carrie H.
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Vishal P.
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Seras R.
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Curtis F.
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3rd time I've used this location recently. Your sales manager there is outstanding. Friendly and always preps equipment in advance. Please pass along my thanks

Kent A.
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we had a specific pick up time at a slow quiet location. They did not brush the snow off the vehicle until after we finished the paperwork. Please understand the attendant was very friendly and professional. Also, I'm still confused how to check in on line We tried to do this and were told that can't be done until in the parking lot? Another rep told us we could do this an hour in advance. We had a very long day and did not want to spend 45 minutes to an hour checking in.

Colby C.
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Customer did not leave a comment.

Nasia D.
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Give Cody another treat! What a nice dog, and a nice owner.

David P.
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No one there at 1:30 PM to assist with drop off. Parking lot tiny and made worse by recent snow storm

Luna F.
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Customer did not leave a comment.

Natalie C.
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Jim is great his trucks are clean and ready to go. He is the most understanding rental agent I have come across always pleasant and smiling.

Vincent D.
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Paul P.
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Fantastic help. Had the trailer ready for me to go, a trailer hitch and then hooked me up so I could get done what I needed to do. Highly recommend Jim-- he's my go to guy for moving anything.

Benjamin M.
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Thomas H.
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Nothing at the moment. Jim was great and has been the handful of times we rented a truck at this location. Keep up the great work. Thanks!

James H.
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Very together operation.

Marion N.
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James is a very sweet man made the process easy. Thank you very much.

Alexandria S.
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The location was closed when I dropped off the trailer and it was very hard to get it off the hitch alone. Uhaul should have stands with jacks at the locations or the flip down legs for trailers to make it easier to remove alone or take off your vehicle during the move.

Adolf S.
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Dog Hair all over both Seats

Dana D.
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Customer did not leave a comment.

Christopher B.
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Owner / Operator was knowledgeable, friendly and helpful.

Edward N.
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No need to do anything. This location is always the best! 👍 🙂

Corey B.
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Michael V.
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Maria L.
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Paul Z.
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Gentlemen that ownes/runs the location was extremely helpful hooking up the trailer and assuring all lights operated with my vehicle.

Cherian V.
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Very friendly gentleman at the counter.

Austin I.
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Great customer and very friendly.

Stacie W.
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Customer did not leave a comment.

Eleanor P.
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The service rep was friendly and efficient. Very nice person!

RICHARD H.
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The area was under construction and it had just rained and there was mud everywhere and almost got stuck driving on their road. Office is not very attractive

Beverlee C.
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James L.
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Roy D.
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Austin I.
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Gentlemen at the rental place was very friendly and provide great service.

Edward L.
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Carl Q.
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James P.
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Uhaul initially booked our pick up at Auto Buy in East Montpelier, Vermont. The owner canceled on us at the very last minute! Fortunately we were able to re-book at K&R, and they were very responsive and professional. We were extremely unhappy with Auto Buy and will never book with them again.

James H.
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Kathleen G.
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Isabel V.
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LES C.
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Peter P.
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Trailer had bald tires and the owner took a trailer from another customer who was picking it up and rented it to us. The delay made us 3 hours late for the day and added several hundred miles of additional driving to the day.

David D.
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Benjamin M.
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Erick T.
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Bonita C.
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I wouldn't change a thing!⁰

justine M.
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my sister dropped it off so i have no information on the drop off site.

Sophia V.
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I hadn't realized I needed the odometer reading before doing the online check out so I'd already returned the keys and locked the cab. It would be helpful to let renters know that they need that info to complete the check out themselves--so don't return the keys until AFTER you've done the mobile/online checkout process! Thank you.

Gretchen D.
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Cab was clearly not cleaned. (And likely not disinfected). The owner of this establishment is creepy. Poor communication skills, off leash dog that barks at customers, filthy and disorganized shop area, no solid internet access for remote access check in or check out. If I had other options, I would have gone elsewhere.

NORRIS H.
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Steven H.
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James is extremely professional and easy to work with. He make it fast and comfortable to rent and drop off.

Scott S.
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Michael H.
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Janet K.
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Jim was great at the pick-up location. Courteous and informative. The scheduling was seamless and very helpful.

William R.
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Patricia R.
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KEITHJ A.
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No one wad there to check in my rental, but plenty of parking.

Curtis J.
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Terrence Y.
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The cab was dirty with mud and road dirt both on the floor and dash significantly dusty. I'm not a prude but I didn't feel as it was my place to clean up after slobs.

Jordan H.
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When the gas miles is just a little bit off charging the customers just it's right, after paying for the truck and rental along with insurance.

Kevin M.
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Kylee D.
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Karen B.
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Robert T.
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Susan P.
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Michael O.
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Super nice, super friendly, I have always loved coming to this location after a long drive. Nice to see a smile!

Robert W.
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James cares about his customers, his fleet, and his customers experience. Thank you!

Justin O.
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Emily W.
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Michael E.
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Staff is friendly but I never get what I'm billed for at this location. Truck was clean, but didn't get either of the hand trucks but always billed for them. It's a convenient location which is the only reason why I continue to use it.

Theodore S.
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The entire process was quick and efficient and the owner was friendly and courteous. Not having rented a cargo van in a while, I was surprised at how large and modern it was. Drove very well. My only negative comment would be that the grating make the rearview mirror almost useless and the rain and humidity clouded the outside mirrors which made seeing traffic behind me a little difficult.

William J.
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John T.
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Danielle S.
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Steven H.
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Extremely professional.

Peter H.
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Linda S.
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Very expensive and not worth the costs. This location unprepared for customers took a long time to get vehicle and get checked out. Person working on their car in front of the building. Large dog ran at us upon arrival. Will not use uhaul again.

Tina G.
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Customer did not leave a comment.

Dawn F.
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It was a smooth and helpful experience! Thank you, James

Megan R.
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Edward L.
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Christine Z.
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Office was locked when I arrived to pick up. I had to wait 1.25 hours in the sun for him. I had already checked in online but he said he couldn't find it, so then I had to wait even longer for him to check me in. Never again.

Verterens P.
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Brian L.
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Very impressed with professional service Easy 123 done formula Look forward to our next rental needs

ryan J.
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Our car tow dolly fell apart about a half mile up the road. Fortunately our car wasn't attached. The rental location made it right by taking the dolly back and bringing us a new one which we had no issues with.

Robert T.
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Michael R.
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David R.
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Everything went perfectly. I've used this U-Haul location several times over the years and it's always worked out well. Equipment or Truck is clean and ready to go.

Julia S.
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Customer did not leave a comment.

Linda L.
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My U-Haul experience was trouble-free.

David R.
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Everything went well. I wouldn't change a thing!

Neal R.
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I had a quick and great experience with the gentleman running the location.

Tricia A.
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Matthew B.
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Reagan R.
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Nathan G.
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ROBERT G.
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No reviews have been submitted for this location.

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