Customer Reviews for KD Tire LLC
(U-Haul Neighborhood Dealer)

304 reviews

1518 N Hwy 37   Quitman, TX 75783

Hours

  • Mon–Fri
    7:30 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

1518 N Hwy 37
Quitman, TX 75783

Services at this Location:

Hours

  • Mon–Fri
    7:30 am–5 pm
  • Sat–Sun
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Randy D. 
Rating:
5.0

Fast, easy friendly folks. In, out in 5 min.

sam C. 
Rating:
5.0

Customer did not leave a comment.

GL B. 
Rating:
5.0

Customer did not leave a comment.

Blanca P. 
Rating:
5.0

Customer did not leave a comment.

terry D. 
Rating:
2.0

Rude and had no idea how to run a card spent an hour and a half just trying to rent it.

William F. 
Rating:
3.0

Customer did not leave a comment.

George H. 
Rating:
3.0

Did not get a paper contract, printer not working, got email one.

Vicki T. 
Rating:
4.0

The guys at KD tire quitman Texas are awesome and helpfull really nice folks.

Carla D. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

Staff was knowledgeable and patient in answering my questions.

michael T. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Very helpful, quick and friendly

Nigel C. 
Rating:
5.0

A highly recommending a rental here if in need. Easy access in and out of the place. Friendly customer service. Things didn't go for me exactly as planned and they went out of their way I feel to take care of my needs with absolutely no problem. Won't hesitate to use them again.

Larry K. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Freindly

Margaret G. 
Rating:
5.0

Customer did not leave a comment.

Mitchell J. 
Rating:
5.0

Everything was great

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Jeanie L. 
Rating:
5.0

Customer did not leave a comment.

Margaret T. 
Rating:
3.0

The trailer was serviceable and pulled fine but was pretty beat up. And was on it's final days with lots of corrosion and beat up fenders.

Stephen K. 
Rating:
1.0

When I arrived at the address where I was supposed to pick up a car hauler I was informed that " U haul must have made a mistake " as there trailer was in the shop being repaired. The lady I dealt with was very nice and she called another dealer and sent me to another location, 40 miles out of my way. The lady at the second location was also very nice. It was a mistake and cost me time, gas, and and miles on my truck. I have paid for all of my mistakes in life??????????

PATRICK T. 
Rating:
5.0

The only place I get Uhaul around Quitman. Should keep a few rear light adapters on hand to sell.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

Kynze R. 
Rating:
5.0

Customer did not leave a comment.

Melissa V. 
Rating:
5.0

Customer did not leave a comment.

WAYNE H. 
Rating:
4.0

Roof leaked and many boxes are soaked from shelf in truck. Truck shook bad at 55 mph

Harry C. 
Rating:
5.0

Customer did not leave a comment.

Cathy D. 
Rating:
3.0

Customer did not leave a comment.

SUSAN D. 
Rating:
5.0

Customer did not leave a comment.

Paige B. 
Rating:
5.0

Customer did not leave a comment.

Paige B. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Dewanna C. 
Rating:
5.0

Customer did not leave a comment.

Paige B. 
Rating:
3.0

We just dropped the truck off here so no complaints

BRANDI F. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
1.0

Customer did not leave a comment.

Marron A. 
Rating:
5.0

Nothing The people at this location were helpful and courteous

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Jesse H. 
Rating:
4.0

Customer did not leave a comment.

EDGAR C. 
Rating:
4.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

Friendly & Fast.

Debbie H. 
Rating:
5.0

Very friendly and helpful at a moment's notice.

Britt O. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

The location and staff were exemplary! Very helpful and customer oriented. The trailer itself was clean and had great tires and lighting but had a problem with the surge brakes that caused them to jerk on the truck as I pulled it.

THOMAS H. 
Rating:
4.0

Only game in area no choice. Gas gauge was wrong and no one would answer phone. Yard guy stated to call after he verified gas gauge was not reading what paper work stated. I had to put $25 more gas at end of rental because no one would answer the fone

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Great customer service at the rental and on delivery! I've used U-Haul for years and this is one of my best experiences. Highly recommended!

Carl H. 
Rating:
5.0

Customer did not leave a comment.

JON S. 
Rating:
5.0

Customer did not leave a comment.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Thank you assisting us in making our move. You were very professional and informative, providing needed information and answering all our questions.

Carlolyn H. 
Rating:
5.0

The employees at this location were some of the most pleasant I have ever dealt with and I have rented from Uhaul multiple times. They came outside in the pouring down rain and hooked the trailer up for me so I didn't have to do it which was very nice. It was a great experience

Adrian W. 
Rating:
5.0

Customer did not leave a comment.

MARILYN R. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Very easy convenient rental. Great service

Steve F. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
2.0

The location was closed on a Saturday morning. There was no sign to indicate where to leave the trailer. The u-haul website did not function properly. We left the trailer and took photos to verify our drop off. The receipt was emailed to us on Monday and we were incorrectly charged for extra day. We had to waste more time calling u-haul to reverse the charge.

Serge P. 
Rating:
2.0

They could not get my card to go through, had to call uhaul and the representative had to do it. They were very nice just I had to stay there for about 46monutez

Leslie F. 
Rating:
5.0

There were no issues. I had a one way haul and even though they were closed when I got to town the trailer was incredibly easy to drop off. I would definitely go this way the next time.

Valerie P. 
Rating:
5.0

Found this location was operated by an excellent individual. Great customer service and would definitely recommend to anyone needing trailers or trucks for rent.

douglas W. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
3.0

The a/c was not charged, was very hot for a four hour trip, cabin was dirty, but it's a tire shop with U-Haul on the side in a remote location, so I can understand if maintenance isn't their first priority... but customer service was good

Megan H. 
Rating:
5.0

Customer did not leave a comment.

Becky M. 
Rating:
5.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

awesome customer service and they bent over backwards to accommodate me and my move Great job

Pamela H. 
Rating:
4.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Dane J. 
Rating:
5.0

Did an after hours drop off.

Premanjana A. 
Rating:
5.0

Very professional. Explained light issues . Advised (Donnie) would take a look at. Friendly office staff!!

Barry O. 
Rating:
4.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Very nice, and convenient place to drop off the truck and trailer!

Julie A. 
Rating:
4.0

Customer did not leave a comment.

Sidney P. 
Rating:
4.0

Folks there were very helpful hooking up trailer

Deanna B. 
Rating:
5.0

Customer did not leave a comment.

Risher T. 
Rating:
5.0

Customer did not leave a comment.

Douglas D. 
Rating:
4.0

Customer did not leave a comment.

Garrett T. 
Rating:
5.0

Great people and great service!

Drew H. 
Rating:
4.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Had issues checking in on self return while location was closed. I was a bit concerned about the process upon returning during business hours however the process was already completed for me upon arrival with no issues or concerns. Very helpful and understanding.

Christy C. 
Rating:
5.0

Very nice people and very helpful.

Arthur H. 
Rating:
5.0

Customer did not leave a comment.

Kay P. 
Rating:
4.0

Customer did not leave a comment.

dallas W. 
Rating:
5.0

Customer did not leave a comment.

Dana D. 
Rating:
4.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

jessica S. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

LINDA Z. 
Rating:
5.0

Customer did not leave a comment.

Terry J. 
Rating:
3.0

Though it was simple to drop off the truck and trailer, I would have expected to be reimbursed for returning the vehicle with a full tank of gas rather than the half of a tank required. Yet, I get charged even more because I went a little over the mileage (21 miles).

JASON H. 
Rating:
3.0

Sunday drop off so facility was closed, however, they have a drop off yard next door to their main facility and drop off was very easy. Just dropped my paperwork in the box and left the trailer.

J. R. W. 
Rating:
5.0

The particular trailer that was assigned to me had a tracking issue. It trailed my truck a full 16” to the left farther than the center line. This made it difficult at times. There was obvious previous damage to that side of the trailer that had been documented. That damage was likely caused by or is the cause of the trailing issue.

Ken W. 
Rating:
5.0

Customer did not leave a comment.

Don M. 
Rating:
5.0

Great customer service and explained everything thoroughly. Very helpful.

Ian B. 
Rating:
4.0

I frequently rent from uhaul for my business. I am always pleased with the service at KD Tires in Quitman, Texas. Uhaul is my “go to” for my moving needs.

Ken W. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Service was great. I can't think of anything that needs improvement. Prompt, courteous & accomodating service.

David H L. 
Rating:
1.0

Why was this facility designated as a $50 discount and not Yantis, Texas?? Even the owner complained about the endless flow of return trucks to his business.

Garret S. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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