5x8 trailer had a very worn tire on passenger side. Facility person should have seen this and replaced tire before rental was allowed. I had to arrange with UHaul for a tire replacement at my home. Technician showed up with wrong size wheel/tire. Had to go to another UHaul facility and had them swap an existing wheel/tire onto my trailer. Day lost to repair which should have been corrected in advance. Usually poor rental from UHaul. Customer service was very good for their responsiveness on the issues.
Charles M
Customer Reviews for Kingsize Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure all employees are trained to install equipment.
Michael J