Customer Reviews for Kohlers Automotive Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kohlers Automotive Service

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Russell E.
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Your smartphone app was difficult to use. Next time I'll use the manual in person method. Otherwise the equipment was great and got the job done. However I did order 1 dozen moving blankets for $10 and none were provided. Can I get this $10 refunded? Thank you

Greg M.
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Customer did not leave a comment.

PETER B.
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Lynn K.
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John P.
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Emma O.
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Owner of location was not wearing a mask

Robert K.
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Customer did not leave a comment.

Rita B.
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Not a thing! Great Service!

Robert M.
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Customer did not leave a comment.

JOHN M.
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Romale M.
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Don J.
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Unfortunately, someone had smoked in the van I had so it smelled pretty bad. Fortunately it was a nice day so I drove with the windows down.

Steven W.
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I rented 6 pads, and they only gave me 5. When I brought it to his attention on return, he flat out ignored me, no response. When I asked "did you hear me", he said "yes" and nothing more. No acknowledgement, no apology, no comp, no nothing. Also called me at 8am asking when I planned to return because another customer was there and waiting for it when clearly I had rented it for 24 hours until 8:30am. Rude and horrible customer service.

Virginia G.
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Customer did not leave a comment.

James B.
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Easy doing business with the Kohlers. Great experience.

Jerry S.
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David S.
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The online check in is a big time saver. I was on the road in no time after i arrived.

Bryan W.
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Vladimir S.
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Irene M.
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The man kept me waiting for more than n hour. On his return, he was so rude when I complained about missing other appointments. He didn't not explain any terms of the rental to me, he also gave me a small sized dolly whereas I ordered the bigger one. The experience was so awful.

Matthew K.
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This is for the uHaul application when picking up after hours. uHaul is never able to find my location- even though I have all of my services turned on. It adds quite a delay when picking up the vehicle.

Leonard K.
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Jason S.
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Erik L.
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Very friendly and helpful people. It made for a stress-free and favorable experience.

Joshua S.
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Anthony P.
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Small office. owner not wearing mask. Two young people in small office with no mask. Windshield very dirty had to go home and clean the bugs off.

Naravahn P.
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We rent here all the time for our Business. Shop owner is always polite and gets us out quickly.

Roger C.
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Customer did not leave a comment.

Candice B.
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Had to push the 8X5 Trailer out of a poison ivy overgrown yard because the Uhaul person could not pull it forward. He was rude when I showed up at 3 pm - the pick up time I had signed up for and said that "he goes home at 3"....He hooked it up and did not even check to see that the back door was wide open.

Sherry S.
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Doug D.
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Mark M.
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Loved the online rental experience. Timely, helpful, and expert rental with easy return. Well done UHaul and Kohlers.

Maitland G.
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I dropped off a 20' truck 4 days early, but there was still plenty of space available for me.

TOM H.
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Customer did not leave a comment.

Kevin A.
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All good.

john M.
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Timothy H.
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Michael D.
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Alan B.
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David M.
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Walter.Kohn K.
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Joseph P.
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Catherine T.
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Vincent S.
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The keys were in the wrong lockbox. The mechanics don't know anything about U-haul. It took 30 minutes to find the key and it was pure luck guessing the combination to the lockbox with the key

Bob W.
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Linda P.
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christopher K.
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Autumn R.
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said S.
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We had to waste almost two hours to book the van. Once we got in the van, the engine light was on, tires need air. We wasted over two hours going back and forth out of our way o add air . At then, we put so many extra miles and the $19.99 one day rent end up $53.00. Extremely disappointed!

Katia C.
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This location was great, they went above and beyond.

Jonathan G.
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Quick and polite. Very easy process.

Thomas T.
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Customer did not leave a comment.

mike C.
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Very easy rental truck pickup. Excellent staff. All dealings were straightforward and clear. Truck mileage noted was correct. Fuel tank was actually full...not 'almost full'...so I returned the truck equally full. Friendly management. I returned the truck after hours and received an email receipt by 10 am the next day. I almost can't wait to rent a truck again from this U-Haul location!

Naravahn P.
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George M.
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Robert W.
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Karen G.
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We were using a Suburban to haul a 5x8. We had a standard ball hitch. I didn't know any better. We should have had a gooseneck ball hitch. My husband wishes he would have let us know bc the back end was very low to the ground. It was strenuous. Other than that, Mr. Kohler was very pleasant and helpful.

David H.
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Customer did not leave a comment.

Jeffrey L.
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It was a very good experience.

Shane D.
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James C.
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Kohlers is an ideal spot to rent a uhaul

DOUG A.
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Drop off occurred after hours. No interaction with site.

PATRICIA G.
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Customer did not leave a comment.

Cale P.
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Bernard P.
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Very convenient method to order online and a time saver when picking up. Quick drop off as well. I would definitely do this again.

Thomas S.
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Customer did not leave a comment.

V A.
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The guy here was disputing the same contract that he and I had from the pickup location and charged extra though I drove for less miles than the original contract from the pick up location and returned the truck in immediate Saturday instead waiting for the following Monday. Ridiculous, disappointing and unprofessional. GO PENSKE!

Allen H.
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Customer did not leave a comment.

Thomas K.
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Dannielle P.
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Stop price gouging ... last year rented bigger truck for more days and same milage around $400. This time I get a smaller truck with less says for $1000. Shame on U Haul!!!

Wendy L.
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Customer did not leave a comment.

MICHAEL S.
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ROBERT T.
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Matthew M.
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Was closed when I dropped off trailer.

Sharlene V.
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Customer did not leave a comment.

Colleen B.
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Nothing,everything was great

Mark A.
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Customer did not leave a comment.

Kevin S.
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Kevin L.
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David B.
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I was double billed, still waiting for it to be taken care of. Charged me when I picked up the truck and then again when I returned!

John S.
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Robert R.
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Chris W.
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Wendy B.
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The customer service was great. They made it very easy to rent and return the truck. I would use them again.

William K.
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The staff at Kohlers are great! Highly recommend this location.

JOE J.
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Nothing to improve. Service was excellent.

DINO D.
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Van was not washed. Back up Camera did not work. Right rear tire was over 15 lbs deflated according to the readout in dash. Caused me difficulty in backing up due to screen behind driver with a non functioning b/u cam and had to find air at a gas station and pay. Could have all been avoided by better prep.

art B.
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Very friendly Would recommend

tim P.
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Smooth transaction, clean vehicle. No problems!

Charles M.
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Customer did not leave a comment.

Dale L.
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There was a mistake on the billing and I had a credit in less than an hour. Thanks!

patrick G.
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Thank you!

Matthew H.
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Customer did not leave a comment.

Kyle M.
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Customer did not leave a comment.

DALE L.
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The place isn't fancy, but the van was great, the location is convenient and the service was good.

JOE J.
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Great service!

Philip P.
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I do appreciate the availability and resources but was hoping the price of the truck was half of what it was. Having cruise control would be nice too but I guess I can see that being a safety concern. That's the only negative I can think of. Overall very satisfied. Thank you U-hual

Rhonda E.
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Customer did not leave a comment.

Brand C.
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Jeffrey P.
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Truck was very worn. Dirty and locks and ignition switch difficult to operate. Worn out. Owners were pleasant and helpful.

No reviews have been submitted for this location.

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