Customer did not leave a comment.James H.
Customer Reviews for Kwik Mart
(U-Haul Neighborhood Dealer)
Washington, NC 27889
Services at this Location:
- Mon-Sat: 9:30 am - 5:30 pm
- Sun: 10 am - 6 pm
Special Operating Hours
- 10/27/2021 - 10/31/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kirk D.
Phone rings busy all the time. Charged me for 2 days when I only used the truck one day. Returned truck on Sunday and nobody there so they logged the contract in on Monday. What a joke.james S.
We dealt with Adam, he was very friendly and helpful. Had us on the way in no time.Josh L.
staff were very helpfulCharles M.
Very customer friendly, knowledgeable helpful!!!RICKY B.
Customer did not leave a comment.David A.
Back of a convenient store. The clerk running the store was also handling the return. Very nice but you could tell she didn't know a lot Called 5 times trying to talk to someone before I dropped the trailer off. Voicemail every time. The last time I called, voicemail, went inside and found out she was running the uhaul deal.James M.
Customer did not leave a comment.William W.
After hours drop off, the UHaul App was great tool to quickly return the trailer when the store was closedCharles M.
Just after hours dropoff.Charles M.
Customer Service at U-Haul were contacted re a change in location of the drop-off and we were told that the 3rd Street location would be much closer and drop-off there would be fine. The truck was taken there on time - TUESDAY, MAY 25. The person at the desk said to park it in the back, which was done. However, no receipt was given and calls were received on Thursday from your HQ asking where the truck was! They were told the truck had been returned on Tuesday at the 3rd Streed location. However, later on Thursday, May 27, a receipt was received via e-mail indicating the truck wasn't returned until the 27th, so two days and a charge of $80 resulted. Make sure your employees give a receipt at the time equipment is returned --- and PLEASE REMOVE THE ADDITIONAL $80 FROM MY CREDIT CARD.WILLIAM E.
Customer did not leave a comment.george D.
Customer did not leave a comment.GARY C.
Equipment is old and ragged. Belt squealed the entire trip. Truck ran rough and shifted hard. Just bad equipment.Nicholas P.
Extremely helpful staffTONY D.
Customer did not leave a comment.JONATHAN D.
Top notch service and friendly customer service! Really like these guys!Russell F.
In and out very fast, nice peopleErland C.
Customer did not leave a comment.Keith H.
Customer did not leave a comment.Russell F.
Customer did not leave a comment.Robert K.
Friendly help and a fast check in/check out made a great moving experience.George S.
The vehicle smelled like dogs and was visibly dirty on the inside. A tire alert notification was lit up in the dashboard and the tires were making noises. Also, I was charged twice and will need someone to credit me ASAP.Connie C.
They Cheated Me It Was The Worstsonkeceya W.
Customer did not leave a comment.Marlene B.
Customer did not leave a comment.Susan B.
The business at this location is not open and seems to be in disrepair. Staff very friendly and helpful.Chris H.
Customer did not leave a comment.Kathleen S.
I was told one price at pickup then when returned I was charged moreLEMONT M.