Customer Reviews for L Orange Auto Care
(U-Haul Neighborhood Dealer)

1702 reviews

203 Early St   Niceville, FL 32578
(Hwy 20)

(850) 729-1875

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(850) 729-1875

203 Early St
Niceville, FL 32578
(Hwy 20)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MASON D. 
Rating:
5.0

Very efficient and they had plenty of trucks.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL M. 
Rating:
5.0

Customer did not leave a comment.

DYOKA D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

L'Orange uhaul was extremely helpful after I had a TERRIBLE experience at the originally scheduled drop off location - Petro Gas at 16080 Hwy 20, Niceville FL. The Petro Gas location refused to take the trailer even though there was obviously room for it and told me to "drive down the road until I find another one" when I asked what I was supposed to do with the trailer. I called L'Orange and they were very understanding and accommodating and made the return easy and painless. I have rented from L'Orange in the past, and will happily do so in the future. It was a huge mistake on my part to think that the customer service at all locations would be as great as it consistently is at L'Orange.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS T. 
Rating:
3.0

It was a fine location to drop off, but very little parking

NICOLE T. 
Rating:
5.0

Great folks, kind and helpful. Would go back a gain if the need arises. Thank you!

DAVID S. 
Rating:
4.0

Very friendly staff.

JOSHUA C. 
Rating:
4.0

Parking is not the best but the people were GREAT!

STEPHEN K. 
Rating:
4.0

The staff was amazing and super friendly and helpful

NICHOLAS B. 
Rating:
4.0

Customer did not leave a comment.

Joseph E. 
Rating:
5.0

Great communication by txt about drop off

James B. 
Rating:
5.0

Tonya helped me get a drop off location that I knew of. She communicated by txt promptly when I had questions about drop off. Will definitely rent /return to L Orange auto care again and again

James B. 
Rating:
5.0

Customer did not leave a comment.

JENNIE J. 
Rating:
5.0

The staff was very helpful.

LUIS G. 
Rating:
5.0

Customer did not leave a comment.

Kristopher H. 
Rating:
5.0

Customer did not leave a comment.

Arthur D. 
Rating:
5.0

Customer did not leave a comment.

BARRY B. 
Rating:
5.0

Customer did not leave a comment.

SEAN F. 
Rating:
4.0

Customer did not leave a comment.

SCOTT F. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
4.0

Customer did not leave a comment.

Julie L. 
Rating:
5.0

These folks are the greatest

WILLIE H. 
Rating:
5.0

These folks were very friendly and professional. I was quite taken aback by how willing they were to assist me in setting up the tow and explaining all aspects of the item. Great Crew!!!!!

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

M-KYLA-RAE B. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE Z. 
Rating:
5.0

Cigarette ashes in the ash tray from previous renter, when it states no smoking in the vehicle. Just a dirty vehicle in general, grimy residue all over the dashboard and console.

MARY ELIZABETH W. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
1.0

All rental locations should have a large enough parking lot to get customers off the street in order to back up and hook up the rental trailer. This location was on an incline and the trailer was not advantageous to being hooked up. The u-haul representative was extremely thorough and helpful, both were very nice and very professional. I would definitely rent from them again and recommend them to anyone.

Kevin G. 
Rating:
4.0

The agents were friendly and helpful.

EVELYN D. 
Rating:
5.0

Great service, keep it up, don't change anything.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS T. 
Rating:
5.0

Restock shipping pads that have gone missing. Fix the storage area lights. Stay open later. Give the costumer service representative a raise 😁.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS D. 
Rating:
5.0

Very pleasant and easy going staff. I was in and out with both the check in and the check out. Being open on Saturday was also a big plus at this location!

Gary B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH M. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

MARTIN JOHN U. 
Rating:
5.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

I can't remember her name, but she was the receptionist that handled everything. She was super sweet and caring and was a very pleasurable person to work with. I hope that lady never leaves! The guys that handle the rest of it know what they are doing and seem to keep the trucks well maintained! If we ever need a uhaul agian, well definitely go here

ian V. 
Rating:
5.0

Great service!

JOHN W. 
Rating:
5.0

Great Cargo van rental at last minute to help friends move. Customer service was great and all item were well explained before payment was needed

JAMES B. 
Rating:
5.0

Great, friendly staff!

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

The team did a great job.

BRIAN D. 
Rating:
5.0

Super friendly and helpful!

Sarah K. 
Rating:
5.0

Nothing I can suggest

MICHAEL M. 
Rating:
5.0

Great professional, friendly service!!

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

KAREN B. 
Rating:
2.0

No one answers phone no one on site at 5 and nowhere to really leave equipment couldn't tell where to leave equipment or really if it wasn't for the sign would of never thought was a uhaul location.

Ryan M. 
Rating:
3.0

Good equipment, not a lot of vehicles

DAVID D. 
Rating:
3.0

The issue was not with this location. Was there to pick up the truck before hours. The app for self- service checkout was down for maintenance and no one could be reached at the uhaul number - was on the phone for 30 minutes waiting for a representative. The lady at this location helped us (reluctantly at first).

KIMBERLY L. 
Rating:
4.0

Customer did not leave a comment.

JON N. 
Rating:
5.0

Employees went out of their way to help me. Very friendly and courteous.

David B. 
Rating:
5.0

Keep doing like you are doing

TIMOTHY M. 
Rating:
3.0

Customer did not leave a comment.

derrick J. 
Rating:
5.0

Customer did not leave a comment.

Delaina D. 
Rating:
5.0

They were very friendly and accommodating.

TIMOTHY C. 
Rating:
5.0

L'Orange being a hometown business made me confident my business was appreciated. I know I will be taken care of like family.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL F. 
Rating:
5.0

Very convenient, helpful and informative.

mark S. 
Rating:
5.0

I have been doing business for over 12 years. These people treat me like Family. I love doing business with these great people. The young Lady who runs the office is so kind and helpful. The truck was just what we needed. Super clean and a joy to drive. God Bless. Bill and Glenda Hoisington.

WILLIAM H. 
Rating:
5.0

This company worked with us, and helped us through our mistake of booking the wrong date. Super professional and extremely kind.

MARIA B. 
Rating:
4.0

Truck need front end tire alignment. Did not like the fact that there was not a ramp provided with the truck. Because of this I will no longer rent from uhaul.

ROY E. 
Rating:
5.0

Customer did not leave a comment.

TOMMYE H. 
Rating:
5.0

Customer did not leave a comment.

MELINA H. 
Rating:
5.0

Great team. Helped me out if a jam.

DAVID W. 
Rating:
5.0

Everything is great !

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

DONALDBRUCE J. 
Rating:
5.0

Friendly professional staff that was very knowledgeable and helpful.

jack G. 
Rating:
5.0

Very good service! Blessings!

MARY S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

I pass SEVERAL UHaul “places” to go here. Why? Because Tonya and Wayne are the best in the business. The “other places” don't load the equipment, don't do safety checks, and absolutely do not give you ANY PEACE OF MIND that you're good to go on your trip. So, take it from a seasoned mover, go to L Orange or take your chances.... or ask yourself what's a few miles for that Peace of Mind??? Bob C. (Freeport FL)

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Pete O. 
Rating:
5.0

Customer did not leave a comment.

Griffin S. 
Rating:
5.0

Customer did not leave a comment.

kevin T. 
Rating:
5.0

nothing, Tonya went over and above to get me set up with the equipment I needed and to top it off she opened up shop on her day they were closed. Thanks a lot Tonya. Sincerely, Roland

ROLAND B. 
Rating:
5.0

Customer did not leave a comment.

FARRIS P. 
Rating:
5.0

Use folks are always the greatest always have the right equipment right time right people. Would recommend you to anybody thank you for always being there for me.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

No Improvement necessary ! I think you and your staff do an outstanding job just as you are. Thank You for your outstanding service. Happy New Year !!

DAVID M. 
Rating:
5.0

Best U-Haul location in NW Florida. World class service.

Jean Paul G. 
Rating:
5.0

Nothing more or less-- perfect customer care! Thank you

MAYKL M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Super customer service, Tonya went above and beyond

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

Sandra P. 
Rating:
4.0

Customer did not leave a comment.

TAMMY M. 
Rating:
5.0

Amazing Customer Service!

porfirio P. 
Rating:
5.0

Nothing! It was a great experience. Very professional company. Very helpful. I will definitely return to this location for my future rental needs.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
1.0

The worsts costumer service, unprofessional,really bad service.please take attention in this place.

Hector P. 
Rating:
5.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
4.0

They were very kind and explained what I should do before hand in simple terms which I appreciated.

HEATHER W. 
Rating:
5.0

The proprietor could not have been more friendly or adaptable to my unique situation. pick up and drop off could not have been a more pleasant experience.

John C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top