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monica jeannette E.
Customer Reviews for La Bota de Oro Y Variedades
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Learn how to use your own systems and don't make me wait 35 minutes for my rental when it should have been all on the app.
Jonathon C.N/a
Francisco B.No credit for extra gas put in the tank as it was impossible to estimate gallons used before attempting to replace the amount used.
Mahir A.I was very disappointed! I ordered a 10' truck. I have verification on my email. When I went to pick up the truck, the store had a van on their computer. Instead of getting the 10' truck I got made and did not have the time to spend on waiting to figure out why their system said van and my confirmation said 10' truck. So instead of making one trip I had to make 3!!!! I only used the van 2hrs. It was a local move. I feel I should be compensated for my mileage for the van and gas!!! Please contact me!
PATRICIA Louise S.It was a excellent service y courtesy people and the vehicle is well maintained thanks for you service.
Rafael D.Had mobile return but location is not equipped for mobile return. Owner did say drop off key box will be added soon.
ANUJ S.Truck interior and doors to truck could be wiped down with disinfectant. Also the alignment of the front right wheel is off. We had to have the tire replaced.
Mateo Efrain M.Awesome customer service and very accommodating!
Margaret Elaine P.The location was difficult to find as there isn't anything that stated it's in a retail store located in a strip mall (a shoe/clothing store not a Uhaul place). This store just started leasing U-Hauls and so the employee wasn't familiar with the system however he was very nice so it was easy to be patient while he got assistance using the system. The vehicle was new so it was clean.
KENNETH H.