Owner was great. Because we had to travel a long ways to pick up trailer, he meet us at a location that was a little closer. Inside if trailer was dirty and smelled, but it was well maintained.kenneth S.
Customer Reviews for Lakeland Storage/Saginaw
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.john B.
Rick at Lakeland Storage was incredibly helpful in getting my family a unit and a really good guy. The unit was very tidy and well maintained. My wife felt comfortable coming and going from the facility during open hours. I was able to pay online or over the phone. I highly recommend this facility - (Lakeland was the only place within an hour drive of Duluth with a unit available). Thank you!!!Jonathan s. | Overall Experience
Customer did not leave a comment.RONALD L.
Customer did not leave a comment.dan A.
Customer did not leave a comment.JAMES B.
great place the owner Rick is an outstanding guy goes out of his way to helpEric b. | Overall Experience
It was fine. Normal pick up place. Guy was nice but trailer chains were drug prior to pick up.Rory B.
Customer did not leave a comment.Ryan M.
When you try to enter the address into maps for GPS directions it always gives you the wrong side of the highwayJames R.
Best uhaul experience so far.Lance O.
Customer did not leave a comment.JARED W.
Customer did not leave a comment.Donald F.
I reserved the truck for the miller trunk hwy location. It is a hassle to go to a different location. I picked this location for a reason. Saginaw was an extra 30 minutes each way out of my way Proper customer service would be for YOU to move the truck to my selected location.Lee J.
Customer did not leave a comment.Shawn V.
The tire sensor light was on the entire time and at the time of pick up I was told to â€œignore it, it's fine.â€ Next time I'd feel more comfortable in a truck with no maintanance lights on.jill W.
Customer did not leave a comment.Frances G.
Customer did not leave a comment.Susan or Pete S.
Customer did not leave a comment.james A.
Customer did not leave a comment.PATRICK C.
Customer did not leave a comment.vanessa L.
Customer did not leave a comment.MICHELLE O.
Customer did not leave a comment.James D.
I am extremely grateful for the flexibility considering this was a last minute decision considering the weather. Thank you!JESSICA T.
Customer did not leave a comment.JEANNE K.
Customer did not leave a comment.ron N.
Customer did not leave a comment.Patty R.
Customer did not leave a comment.Allen L.
Customer did not leave a comment.GREG S.
Customer did not leave a comment.MELISSA T.
Better GPS directions -- had to call and the very nice employee stayed on the line until I got to the location.DuWayne W.
This location was to be open 9 am to 5 pm Mon-Fri. I arrived there at 11 am on Tues. The gate was locked & no one was there. When I called the number, I got a fax machine. I called the 800 number and they gave me another location at The Racing Line, 8101 Highway 59, Loxley, Al. This store was to open at 10 am. Someone finally showed up at 12:15 pm. He said he does not unhook or take the car off the dolly. He might get dirty. I was told in Ringgold that someone would unhook for me. The Ringgold location did hook up for me. I am a woman in my 60's and a full time RVer. I had intended to rent a car dolly from U-Haul every 4 months when I moved, but I will not ever use U-Haul again. I will buy my own car dolly.SANDRA J.
Customer did not leave a comment.CARLOS W.