The dropoff location was not the one originally arranged. When I made the reservation I requested the drop off to be one near my location, approximately 15 minutes away. It was changed by Uhaul to a location over an hour away from my location. That required a round trip of more than two hours to return the truck. Unacceptable! You should not change drop off locations without notice and then charge a wrong drop off fee to return the truck at more convenient locations. Lakeside was very helpful in correcting this and I highly recommend them.â€Timothy B.
Customer Reviews for Lakeside Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stephen Y.
Customer did not leave a comment.Dwayne P.
Customer did not leave a comment.CHRISTOPHERDANIE P.
The truck was horrible.it had a issue with the steering and ball joints .MARK D.
Customer did not leave a comment.WILLIAM D.
The staff was super friendly and would recommend, much appreciated today it is hard to find friendly staff. Thanks againRoberta B.
Charged for 3 gallons of gas when I put gas in the truck and have the receipt to prove it. Don't charge customers for unknown amounts without them knowing. If there's a question, call or email and ask. Don't just charge them. Will not use this location ever again or recommend.TRAVIS C.
Customer did not leave a comment.Crystal L.
Super helpful staff, quick in and out even without setting things up on line prior to arrivalLISA H.
Please make sure vehicles or clean when ready for pick upELLIS D.
Customer did not leave a comment.TEAL F.
Awesome customer service.CARLOS W.
Customer did not leave a comment.JAMES T.
Easy serviceGerald W.
Customer did not leave a comment.AMBER A.