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Daniel A.
Customer Reviews for Learning Tree
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reserved rental for a 10am pick up. Arrived prior to 10 am and met the store front owner where the UHAUL office was located. The UHAUL operator was the son of the store front owner. A call was placed by the father to the son who informed he was at home and would be in to work in 15 minutes or so and informed his father (operating his phone on speaker) that Mr. Amos could hook up the trailer if he chose to do so. Further, upon reviewing the contract I was charged with safe tow insurance (25.00) which I declined on the online reservation. Not very professional!
Stephen A.Would rather have a person to interact with. Not much room to drop the trailer, turning around, etc.
James K.Ok my only issue is that I paid for 50 miles but only us 20 miles and it's been 4 days and we haven't been credited back any funds yet.
Jerome H.The staff of the Learning Tree are excellent! It was great doing business with them.
John S.Every thing was great
Kenneth M.The gas mileage wasn't right because we put gas in the truck when we dropped off the truck at the location the guy said we need to put some more gas in it but we had put over what we supposed to have put in and then they charge me $2.25 and we put over gas in the tank
NELSON M.Staff were very friendly and helpful. Professional and knowledgable about Uhaul procedures. Went above normal courtesy. Very nice couple.
Jimmy Y.We've rented the same trailer several times from this location and it was a flawless experience each time. Straight forward and no hidden fees... Up front and honest as well as assistance with hooking up. Positive experience all the way around.
CHRISTINE M.Location was ok, true was dirty and needed cleaning, cab was also not very clean, had to "sanitize" all touchable parts. there were dried blood stains. clearly a non cleaned returned truck, in this day and age?
Godefridus H.