Customer did not leave a comment.
Robert K
Customer Reviews for Lick A Dee Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was not satisfied with the overall experience with U-Hau. We had reservations for a smaller truck but were told later on that they did not have. We ended up spending more money than expected on what was available after already driving 4 hours.
Corey MFriendly and helpful
Mark GThe employee that helped me didn’t want to be there. He made me feel like I was bothering him. Door was locked ( I had to knock) even though they were within their hours. The trailer had some previous damage. You guys want to change a lot for this equipment. I’ll happily pay a lot for good equipment. I don’t feel Uhaul has quality equipment anymore. The Uhaul app isn’t user friendly.
Jim OSee above regarding conditions of vehicle upon drop-ff. I'm very pleased overall with my experience with U-Haul.
LANCE OSelf drop off did not interact with anyone there.
ED Mno problem at drop off site, friendly personnel
Eric SSurprised that no one inspected the vehicle in my presence
Seluyn HThey did not help attach the trailer, and did not have any extra hitches/lighting adapters for sale and Uhaul did not communicate this when sending me there to pick it up.
Andrew BPlease adjust the headlights for the next driver. They are pointing to the right very far. You can see nothing on the left side at all. Makes it very unsafe. Had to stop driving at night which caused an extra day on the road, this was unplanned. PLEASE FIX FOR NEXT RENTER!
Kevin TCustomer service was excellent-no improvement needed
Neville LThe Guys were Great! Easy transaction.
Ralph RClosed. Was asked to return early and move My moving schedule, to be met with a closed store, fuel Charges and no credit for helping uhaul with a return two days early
howard lThe process took quite a while and the agent seemed to want more contacts than expected (4-5). I was quoted $413 for a car hauler, but when ready to sign, the cost was over $500. When I asked why, the agent said he was not a U-Haul dealer and could charge what he wanted. I had to have the trailer, so I paid the extra money. The agent did not ensure the lights were working properly before leaving us in the yard. Not a good representative.
steve bNone whatsoever
Daniel D