Customer Reviews for Lion Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lion Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michael D.
Rating:

Customer did not leave a comment.

Mimi O.
Rating:

Customer did not leave a comment.

George F.
Rating:

Customer did not leave a comment.

Joseph G.
Rating:

Customer did not leave a comment.

John V.
Rating:

Customer did not leave a comment.

Harvey G.
Rating:

Customer did not leave a comment.

Donald T.
Rating:

Continue to affirm the the associates who work for you.

Robert K.
Rating:

Customer did not leave a comment.

Raymond R.
Rating:

It was to far for me but I needed the 10" truck and am glad it was available.

KATRINA M.
Rating:

Brenda was awesome and truck was super clean.. fast friendly!

John V.
Rating:

Customer did not leave a comment.

Dawn M.
Rating:

Customer did not leave a comment.

Colleen P.
Rating:

I love renting from this location. It's convenient and they always have the can I need in Available.

Joe M.
Rating:

Customer did not leave a comment.

Gary W.
Rating:

Nothing. Working with Brenda always makes for an easy and pleasurable experience.

Dana K.
Rating:

Customer did not leave a comment.

Lois W.
Rating:

Rented by phone but location had no wifi so uploading pictures and information was difficult.

Joseph R.
Rating:

Customer did not leave a comment.

HENRY M P.
Rating:

I was satisfied with the service I received.

christopher A.
Rating:

Customer did not leave a comment.

Mike G.
Rating:

Dan is very helpful and a good guy. Mike Gersie

bart B.
Rating:

Customer did not leave a comment.

George L.
Rating:

Customer did not leave a comment.

bonnie W.
Rating:

I was satisfied

William H.
Rating:

Customer did not leave a comment.

Gary W.
Rating:

Dealing with Brenda has been an absolute pleasure. Actually hate to leave...

Rich M.
Rating:

Customer did not leave a comment.

MAX S.
Rating:

Very nice man who attended to us. It was simple and easy. THANK YOU

Adrienne U.
Rating:

Very friendly and helpful! Thank you :)

Ethel H.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

This comment is for U-haul Corp, not the above location. Try being a little more customer focused. Using web-site, I reserved a 4*8 trailer with a pick up that was within 2 miles from my house weeks prior to my trip, but was sent to another location over 25 miles away wasting precious time on moving day. I went to the U-Haul website and found over 20 U-haul locations closer to my house than this one. My drop off location was also changed to a location over 30 miles from where I was staying ( the original location was about 20.).

Harry M.
Rating:

Service and equipment...Excellent.

SCOTT S.
Rating:

Customer did not leave a comment.

Russ P.
Rating:

Customer did not leave a comment.

Linda C.
Rating:

This was my first experience using U-Haul. I would and will recommend to any of my friends needing a larger vehicle for moving. It was an excellent experience. Thank you.

CHRISTOPH S.
Rating:

Nothing...it was great

Timothy M.
Rating:

Absolutely the best UHaul location I have ever rented from. The trailer was waiting for me. The wonderful lady that works at this location greeted me when I walked thru the door and said, "I have your motorcycle trailer ready to go." Customer service is everything and this nice lady knocked the ball out of the park!

Igor T.
Rating:

Customer did not leave a comment.

Sandra L.
Rating:

The employees were pleasant and helpful.

Sarah W.
Rating:

Customer did not leave a comment.

joseph C.
Rating:

Customer did not leave a comment.

Douglas W.
Rating:

This issue I had with this rental was a lack of communication from U-Haul. I received a confirmation email from U-Haul indicating the site at which I should pick up the vehicle. I called the location to tell them I would be a little late picking up the van and was told that my rental was at a DIFFERENT location. Had I not made the phone call, I would have shown up at the location only to find out my rental was not there.

Jim C.
Rating:

Nothing!

Ed S.
Rating:

Customer did not leave a comment.

vincentown V.
Rating:

Customer did not leave a comment.

Steve F.
Rating:

A half-day rate on the trailer would have been nice. Otherwise, everything was great.

Lawrence L.
Rating:

Customer did not leave a comment.

Robert M.
Rating:

They were great.

Dennis P.
Rating:

Customer did not leave a comment.

Robert H.
Rating:

Vehicle radio antenna does not appear to be connected. All stations received static.

WILLIAM H.
Rating:

Customer did not leave a comment.

LOCKSLEY W.
Rating:

Customer did not leave a comment.

henry P.
Rating:

They offer the best customer service

Lorraine M.
Rating:

What very helpful and kind folks. Seamless transaction and great assistance with auto trailer setup. Equipment worked perfectly!

LOCKSLEY W.
Rating:

Customer did not leave a comment.

Russ R.
Rating:

Both pick up and drop off couldn't have been easier. Great people on both ends. I'm very happy to have used U-Haul.

Dan W.
Rating:

Customer did not leave a comment.

nate J.
Rating:

Customer did not leave a comment.

Robert K.
Rating:

Great experience. Brenda was fantastic. Couldn't have been any better!

Jenny O.
Rating:

Customer did not leave a comment.

Hank P.
Rating:

Great customer service

Mike L.
Rating:

Perfect service. Easy to add days with a quick phone call and fast with receipts at checkout. Great candy too.

MATTHEW N.
Rating:

All went well!

Thomas W.
Rating:

Customer did not leave a comment.

JENEE V M.
Rating:

Customer did not leave a comment.

Ralph S.
Rating:

I was totally satisfied with the service and attention I received. The front desk person, Brenda, was very helpful and cordial.

Michele M.
Rating:

Customer did not leave a comment.

Anthony I.
Rating:

They are the best around !

Donald C.
Rating:

Brenda was efficient and pleasant in arranging the rental. Truck was clean and ready o go.

Hank P.
Rating:

Their service is outstanding. They make you feel very welcome and exceeded my expectations. I would recommend them to anyone.

Donald C.
Rating:

Brenda was very helpful in setting up the reservation.

Linda H.
Rating:

Gas tank should always be full at pick up. Difficult to figure out how much to put in before I returned it.

Colleen P.
Rating:

Customer did not leave a comment.

Jill G.
Rating:

Customer did not leave a comment.

JOE L.
Rating:

Customer did not leave a comment.

VINCENT D.
Rating:

Lion Self Storage in Lumberton should also have vans available.

Chad C.
Rating:

Great customer service. Very helpful.

Mark C.
Rating:

Consider adding acoustic tile to the inside of the truck cab to reduce the noise/road noise. It was very loud inside the cab when driving on concrete road surfaces.

Daniel S.
Rating:

friendly and helpful staff.

Teddy C.
Rating:

Customer did not leave a comment.

EDWARD F.
Rating:

VERY WELCOMING AND FRIENDLY WELL RECEIVED. WOULD RECOMEND TO OTHERS.

Deborah N.
Rating:

Customer did not leave a comment.

Carl B.
Rating:

I rented a 6 x 12 trailer - it worked out great! Awesome service - thank you!

Kyle S.
Rating:

Customer did not leave a comment.

Michael J.
Rating:

Customer did not leave a comment.

Jason B.
Rating:

The app for dropping off a vehicle is awful. All those pictures and questions make it obnoxious. I wish I had just dropped the keys in the slot like I was tempted to do.

Thomas F.
Rating:

Customer did not leave a comment.

Lisa R.
Rating:

Customer did not leave a comment.

Mike L.
Rating:

6x12 trailer with ramp.

Chris J.
Rating:

Customer did not leave a comment.

Melissa L.
Rating:

Customer did not leave a comment.

Dennis H.
Rating:

Customer did not leave a comment.

Gordon A.
Rating:

Rented a van for 19.95. Drove it 22 miles and brought it back in 2 1/2 hours....they jacked the charges up to 55 bucks!!!! I complained and they were rude and told me to complain to uhaul. I will NEVER use u haul again...ever. And I will relay my experience all over the web.

Mark R.
Rating:

Excellent experience, staff stayed past 5 pm when I picked up before a holiday weekend. Thank you

JEFFREY H.
Rating:

Customer did not leave a comment.

john B.
Rating:

Customer did not leave a comment.

Janice H.
Rating:

Excellent service

JANICE H.
Rating:

Customer did not leave a comment.

KENNETH P.
Rating:

Customer did not leave a comment.

Edith L.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top