I haven't had such great and efficient service since before COVID. Love Littau Power Equip!Sarah W.
Customer Reviews for Littau Power Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was given a autotransporter trailer with no license plate, I did not notice that it was missing until I was pulled over and given a verbal warning for no license plate on the U-haul trailer. When I called the U-haul location about the issue I was told that it was a known issue and was explained that it was going to be fixed as soon as possible which was irrelevant information on my end not only because the issue would be fixed after I returned the trailer but also due to the fact that I was 2 hours away from the location, that being said an apology was given for the inconvenience. I don't believe enough was done to fix this issue, the trailer should have been out of order until the issue was resolved. Instead it was sent out and I may have had to face the consequences of receiving a ticket if the police officer decided to site me for no license plate.Jorge C.
Rear license plate light fell off. Needs a trailer service, rear ramps were hard to remove and install.James R.
Customer did not leave a comment.DONALD GLEN H.
Nothing. They were patient, helpful and went above and beyond to help me.Mike M.
Above and beyond customer service and such great attitudes! Will always recommend them and I will be back! Thanks guys!Jenn H.
Customer did not leave a comment.ANDREW RYAN D.
After hours key pick-up.Kennard P.
Customer did not leave a comment.CHUREYL E.
Cool as a cucumberDale S.
Have a secure outside key locker so the check-out can be done without having to go on the office.Kennard P.
Customer did not leave a comment.Joseph S.
Not much. Brian was very friendly and helpful. Such a cool building too - they have everything there.jeff Z.
Your representative was great! Will definitely be back!THOMAS WILLIAM O.
The only thing that I would recommend to be improved is if they have trailers in the front that are not able to go on rent that they put a sign on the front of them that says out of service. Other then that it was an awesome experience we rented it for one day originally and ended up using it for two and got everything moved! Thanks for the awesome customer service!TYLER D.
Customer did not leave a comment.DOUGLAS WARREN J.
Had to go into an empty appearing building seeking personnel. I returned Truck with more gas than I took it with but yet I was charged another 70. To my credit card. When questioned, these guys said UHAUL does not give Flat ratesâ€” and the charge is for excess mileage. When reserving the truck, I was given a quote of $225. As a flat rate for the move. I.sandra M.
Customer did not leave a comment.Leo H.
Customer did not leave a comment.JOHN KEITH D.
Customer did not leave a comment.EDWARD STEVEN S.
Personnel were very helpful, efficient and accommodating at this location. I'll rent from them again.KENYON LANE S.
The staff were very helpful and engaging, even assisting each other with getting logged into the software to finish our drop-off process.James R.
Customer did not leave a comment.Rene V.
Customer did not leave a comment.Nicholas F.
Very friendly location.NICOLE PAULINE O.
Customer did not leave a comment.MELODY K.