Customer did not leave a comment.GARY O.
Customer Reviews for Little Rascals Feed & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was outstanding! Best UHaul experience I've had.Kyle D.
From the very beginning of using Uhaul was it a complete disaster!!! First I went to the El Paseo location to pay on a storage unit and to pick up a truck and tow dolly but he decides he's going to charge me for a full month's rent when I explained to him that I didn't need the unit for another month and why did I have to pay a full month's rent i explained that my daughter had to move to help care for me because I just had had major back surgery but he me for the full months rent and then turned around and rented out the same unit to someone else... So now how's that for KEEP THOSE NUMBERS UP ON SALES GUYS!!!! Then he says he couldn't give me the truck I reserved because he didn't have one there and now id have to go to this feed supply store clear across town to get one there... Then there was even more of a disaster they had no clue what they were doing as if someone had literally just placed them there to off the blindfold and said ok now KEEP THOSE NUMBERS UP ON SALES GUYS and rent out trucks for Uhaul!!! I was there almost 2.5 hrs yes 2.5 hrs then he tells me "oh by the way you can't pull your vehicle with the Uhaul car tow dolly that I reserved"!! WHAT???!!!! That I would have to get a full car hauler trailer then I explained this is not what the person who I made the reservations with said she reassured me that my car could be on a car tow dolly and now your telling me something different!!! ðŸ¤” Sounding familiar??!!Great CUSTOMER SERVICE AND GREAT DIGGING DEEP INTO MY POCKETS THANKS UHAUL IT WAS QUITE THE EXPERIENCE!!!!TWILA E.
Customer did not leave a comment.JANET SANDRA M.
Customer did not leave a comment.Timothy V.
Offer choices of rental trucks, difference In Pricesdesana B.
Have a level paved parking lotKEVIN M.
Customer did not leave a comment.BENITO D.
Your web page was very hard to understand i was not able to find the area to return the truck so was not able to.. Also i had reserved a truck from another location weeks ago and my reservation was cancled bt someone in Georgia is what the guy at the 300 telshor location told me. But that was after i could not log on to the 24/7 truck share web page.WILLIAM R S.
Like I said before - Send youi next and all customers to Penske or Budget Rental and then close UHaul down for good worldwide!!!!!!Larry V.
Customer did not leave a comment.ALEXANDER S.
Customer did not leave a comment.NANCY L.
Just a really neat place in general, very clean and welcomingKallene S.
Customer did not leave a comment.PATRICIA A.
Netting which covered front tires did not cover tires completely. A single strap went over top of tires to attachment point. As a result the strap would work loose off the top of tires two or more times a day.ROBERT E.
My original reservation pickup was changed to a location in ANOTHER STATE!!!! After much phoning around and negotiating on my own, I was finally assigned to this location, which while very accommodating, was much out of my way. My auto trailer followed the same run around!!!! This was one of the worst customer service nightmares I have experienced, I will DEFINITELY NOT recommend U-Haul to anyone in the future.THERESA C.
Customer did not leave a comment.JOHANNA A.
Very friendly and helpfulYVONNE O.
Customer did not leave a comment.HAYDEN C.
Customer did not leave a comment.DONNA G.
The attendent was very nice and helpful. Store clean and pleseant smelling. Gegory who helped me with the resveration very helpful, corrected several mistakes that were made by previous rep I do not remember his name. Gegeroy helped me by answering questions he knew i was going to have before i even releized that i needed to know that information.RICK A.
Customer did not leave a comment.MATHEW C.
Not really any room for improvement on this one unless you make rates cheaper. The two different people who helped me at this location were awesome. Besides being kind and courteous, they made me feel like I was more of a family member than just a customer. I think I prefer coming out of the way just to give them business in the future.JASON B.
Why not be a legitimate COMPANY AND RETURN THE DIFFERENCE TO ME?!?!James P.
Customer did not leave a comment.RAFAEL A.
Customer did not leave a comment.LEVON S.
Nothing, they were great!BRIAN A.
Customer did not leave a comment.Alberto V.
Customer did not leave a comment.Micheal S.
Customer did not leave a comment.NICOLE H.
We entered business, more of a land and rural business, parked closer to uhaul units. Guy walks out of building. Does not acknowledge us at all. No wave, no questions...I had to ask if he works there. Replies, â€œYes, I'm going to check you inâ€. *no mask* We follow to truck and he asks protocol questions. Tells my dad â€œk, back it inâ€. We have a big truck and all he had to do was unhook and carry the trailer like the girl who was able to in ABQ in a 5 foot radius to the parking area. We didn't understand, and he said â€œwant me to back it up for you?â€ No big deal, we would've backed it in. However, just tone. He unhooks trailer, stays quiet the rest of time and walks away and says as he is walking away, â€œk, you guys are goodâ€. Confused, I asked if transaction was complete and he said it was good. No customer service what so ever. Felt like we inconvenienced him. Never had a uhaul experience like this.Leandra B.