We got a brand new uhaul. Robert at Long Beach storage was great and the team in Washington were friendly and fast!heidi L.
Customer Reviews for Long Beach Towing And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mia G.
Customer did not leave a comment.Ross M.
My one complaint is that the truck I rented was used my smokers previously and smelled like shit. Maybe some air freshener to remove that smellDonald L.
Customer did not leave a comment.Oz L.
Vacuum the crumbs from cup holders. They were big crumbs.Sheree M.
Was a fine location. Experience was fine. Larger U-Haul facilities are generally more preferable.Zaya M.
I took a picture of the gasoline when I left and it was at 1/8 of a tank. I returned with more Gas than it had in it, yet I was charged extra $40 for Gas. How can I dispute this charge? I have the photograph. Do I text?Jan B.
Customer did not leave a comment.DELORICE B.
Customer did not leave a comment.Josh P.
Customer did not leave a comment.RUBEN M.
Had to wait 30 minutes after are appt for someone to show up to get our keys to the truck.RACHELLE C.
Maybe put up a uhaul sign that can easily be seen.CHRISTOPHER G.
I my reservation was for 8am. Arrived to the place at 8am exactly! Everything was closed, so called the office and owner answered telling me that he was opening til 8:30! Had to wait, after the owner got there til 8:30, then he took about 30 minutes to finally help me out! Worst service and don't recommend it to any one else! Wont ve going back there again.OSCAR Z.
Customer did not leave a comment.Giovanni J.
Small dingy location. Did not feel comfortable leaving vehicle. But trusted it would work out. Tight fit for a 20 foot truck employee stood in the way seemingly hoping we would crash into their car which was parked blocking entrance.Christopher V.
Customer did not leave a comment.JORDAN J.
Input customer info properly. I was held accountable for a uhaul that was issued to someone else and held accountable for fees and equipment I never even touched.Josh H.