It was abandoned lot behind a gas station.Evan W.
Customer Reviews for Longs Auto Care LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online reservations seems to have a problem completing the transaction smoothly. I have rented uhaul trailers over the last year and the online reservations seems to always have something wrong with my order/transaction. The uhaul dealers that is use have knowledge and great customer service. I also, like the most recent 5x8 trailer I just rented .Janet F.
Customer did not leave a comment.dianne G.
The owner and his mechanic hooked up the trailer for me and were very helpful and polite.ERIN S.
Worst return experience ever. They looked closed, no one helped us figure out where to actually drop the equipment (they stayed in the shop and just said next to the other trailerâ€”just choose one of the three sitting in the lot?), and when we needed assistance they were more interested in chatting with each other. The whole experience was less than great.Brandi G.
Closed when I got there. No phone answer the first several times I called. I had to call 1 800 uhaul and they had to send email to local place. Local place never responded to email.BRANDON S.
Customer did not leave a comment.RADIM D.
Customer did not leave a comment.VIRGINIA W.
Gentlemen very accommodating.MARYANNE B.
Customer did not leave a comment.Joshua R.
I was told to take it there. Door had a padlock on it. No one there. Left key in Dropbox. No one called or acknowledged that they received the truck.Gary G.
Final bill didn't match the quoted amount when the rental was scheduled. More clarity on the billing process would be appreciated.Michael J.
Customer did not leave a comment.HOWARD R.
No one was at the location and they wouldn't answer the phone. Had to leave a message and he never called me. But they charge me $50 for a clean up fee. And the trailer was clean.cheryl O.