Customer Reviews for Loris Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Loris Self Storage

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Wesley D.
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James C.
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Becky D.
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Robert C.
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They were very responsive and provided excellent service. Will use them again.

Robert D.
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GLADYS C.
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John E.
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Derek B.
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Keith P.
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Loris self storage was good

Ronald R.
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Very easy drop off, contactless call and I was done. I also liked how the 5x8 trailer towed. It was like a rock, no movement, sway etc.

jerry D.
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Customer did not leave a comment.

Richard T.
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Would have liked a person to be at the lot to assist, rather then having to go down town to complete the transaction. Had a very good experience, definitely would use them again. Equipment was good. Took it back a day early.

Scott K.
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Mark H.
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Patrick K.
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Keith P.
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GLENN A.
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All great

chris P.
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Went to pickup the trailer at the address that was texted to me. Completed online check in through my phone. No one was there. Called and found out they are actually setup in a carpet shop further down the road, and despite doing online check in still needed me to come to their office.

Romaine V.
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Robert M.
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One of the best places that we've ever seen, and we've dealt literally with hundreds of independent uhaul locations!!!!!!

LATASHA C.
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Joseph B.
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Johnnie G.
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Please make sure that all rentals are cleaned inside and out. Make sure that no deliveries are left in trucks.

KENNA T.
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I ordered six moving blankets. When I went to pick up the truck they didn't have any. But they told me I could drive 20 miles away to Conway South Carolina to pick up blankets. I told him if I wanted to drive to Conway I ordered the truck out of Conway.

TOM B.
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Smooth transaction.

yonkisha M.
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Make sure The correct mileage is Notated

Barry S.
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Customer did not leave a comment.

Richard R.
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Second time this has happened to me on two locations. The app tells me I am doing it hands free but it really isn't because the truck is not registered for hands free. So had to start at truck then leave to the store to get key then leave go back to the truck. The office and trucks were not on the same property l. I don't blame the shop, I blame the app.

tony T.
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Wesley D.
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Mr Cox was friendly and very helpful when renting.

Michael S.
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The location of rental/payment is different from the location where the equipment is picked up, which is not explained on the U-Haul website. Additionally, I had some concerns with the equipment rented since the vehicle's rims and lug nuts were rusty.

Robert M.
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Nothing. They were extremely professional, and this was the easiest time that I've ever had dealing with any u haul vendor, and over easily used over 40 in the post 10 years

John S.
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linda A.
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Dennis G.
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Mike M.
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Easy

Lisa C.
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SCOTT S.
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Gregory L.
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Keep up the good work and thank You

Nancy R.
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elmer V.
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She was very helpful and informative.

Mark P.
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The process was really easy. The trailer was in good shape and the price was very fair. 10/10 experience!

Bruce M.
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Unmanned dr0p off not to that was a suprise.but manager showed up at 5 and meet us he was great really great person.

James P.
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Continue to put your customers first .

Tommy H.
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Philip L.
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Lester B.
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There was no person at the location its a drop off site can't rate it

Donita L.
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Thomas S.
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Great location, friendly people.

dorthy J.
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EVERYTHING WAS AWESOME!!!

Tami M.
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Was charged for extra days and for fuel when it was at the level it should have been. I called Uhaul customer service and filed a complaint but have not heard anything. Not sure how many other people they overcharge and don't get caught but will follow this complaint all the way up. Additional charges of over $600.

Tami M.
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Dewey V.
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Denzel S.
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Douglas S.
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JAMES B.
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The only suggestion I can offer is to include the office location you need to complete the paperwork if possible.

Lisa W.
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MARK C.
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Joseph W.
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Shiela C.
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Overall service was EXCEPTIONAL

Mary F.
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Brook H.
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Timothy C.
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Jim R.
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Craig K.
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jason M.
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MICHAEL D.
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HENRY W.
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JENNIFER H.
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Anna A.
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Boyd F.
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Barry S.
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Theodora S.
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The drop-off location is just fine.

MItchell P.
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John L.
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perform regular maintenance on the trailers...one of the ramps bound in its channel and required lying under the trailer and lifting the ramp by hand while my wife pulled the ramp out.

Donna H.
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Mike K.
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Maureen P.
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Key was not working properly. No power in engine/lost ABS/no power steering fluid. I had to purchase as rental company was closed for the weekend. Battery not charging/ battery completely died. It seems it was a duplicate key I was given and I am sure that the car did not recognize the duplicate ..hence all the problems we had. We find a finally made it back to the lot but my overall experience was horrible. This truck obviously was not inspected before it was handed over to me. Very poor business practice and unsafe practices as well. Extremely disappointed with u haul as a company.

Bobby W.
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carl G.
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Not necessary. The instructions were clear and there were no issues.

Jeremiah H.
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Kimberly H.
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Great van

Betty W.
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Larry C.
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Randall E.
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Ron M.
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Larry L.
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STEVEN M.
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RONALD I.
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GEORGE B.
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Clyde S.
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DAVID W.
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Barbara C.
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I had to sweep out the front cab area and the back before use. I took pics to prove it was dirty. But I left clean. Overall, This was a really nice Uhaul.

MARY S.
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Everything was great, I use you a lot,and never have had a problem,

Matthew J.
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ANTHONY M.
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Pierre F.
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rose G.
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BOBBIE R.
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Fritz L.
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No reviews have been submitted for this location.

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