Customer did not leave a comment.James J.
Customer Reviews for Lous Welding And Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy complained that it's not worth his timejon C.
Customer did not leave a comment.STEVE H.
The people were very kind the checkout process went very well this is a good location.Frederick C.
Customer did not leave a comment.MICHAEL F.
Customer did not leave a comment.Shaun S.
Customer did not leave a comment.Kevin V.
Customer did not leave a comment.Eugene W.
easy to do business with, super friendly.Allan W.
Customer did not leave a comment.klaus H.
The U-Haul had issues with all the lights turning off. No turn signals no running lights and no brake lights. We were told to take it anyways and see if it worked when we got home. Was ok until we got on the road and then everything quit working again multiple times. Also we were told we could just call when we got to where we were going and tell them where the closest drop off was and we could drop it off there. But then U-Haul called and told us we could only drop it off in downtown Boise and hour and a half from our destination! We wasted over 3 hours dropping it off and getting home and $80.00 in gas! Because of all this we are very upset! We have been good U-Haul customers and this makes us not want to come back and use U-Haul anymore.Guy C.
Someone from uhaul called to change the drop off location and was not helpful to us at all. It seemed that she didn't care at all about how we were inconvenienced by the change. The not caring attitude she displayed questions if we will ever use uhaul in the future.Chuck A.
Customer service was fantastic. Explained the troubles we had with the truck and they were helpful with finding a remedy. Very nice people!ERIC S.
Customer did not leave a comment.Mary W.
Customer did not leave a comment.Randy F.
Needed trailer for 6 days. Was told that only a 7-day package was available, at over $700. And this was on the smallest trailer Uhaul rents. Then, told that I HAD TO BUY SAF-TOW, or Uhaul would not rent to me or provide any services. Later, reading the paperwork, I find that is an OPTION. Personnel poorly trained (obviously).Charles W.
Nikki @ lous welding was so helpful and sweet. Made things fast and easy, definitely my new go to place for trailer rentals instead of driving to Ponderay.Michaela S.
Customer did not leave a comment.Gary B.
Possibly something needs adjusting on the hitch for the particular trailer that we had. We noticed that the U-Haul representative had some difficulty putting it on our hitch and we had a very difficult time removing it when we dropped it off. Wound up pulling our hitch pin and letting the hitch slide out before it would release.Tom N.
Best customer service ever! Highly recommend.WILLIAM M.
It is a welding shop and therefore I didn't expect an office-like environment but the smell of cigarette smoke was overwhelming. At least no one was smoking inside when I was there. very friendly customer service and pleasant to deal with.KEENE L.
Customer did not leave a comment.randy R.
everything went great. Service, vehicle and friendly serviceBOB H.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Gary A.