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Kyton J.
Customer Reviews for Lovington Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I appreciate this staff and the experience of returning the equipment. The staff was deeply apologetic for my experience and contacted their district management to assist with my complaint. The staff was so polite and professional. The receptionist even drive me home since I had a four mile walk home. Very much appreciate this tire store and the customer service they provided. They went above and beyond to support me and welcomes me to the area.
LEANDRA W.Nothing. Service was excellent. They explained everything and I felt safe and confident driving because of their teachings.
Claudia G.Very organized and helpful. Tony made sure everything with the trailer was hooked up correctly and ready for travels.
Kirk D.Lower the price of equipment insurance. The insurance was going to cost more than 30 percent of my rental fee. I would have liked to purchase the insurance but not for this price.
matthew S.My pickup location was changed a few days before I was supposed to get it. It was moved to a town 30 minutes away from the other location.
Jebadiah G.Very knowledgeable, courteous and attentive staff. Very reasonable pricing and availability. 5 stars.
Donald M.We had a leak somewhere in the roof that got our mattresses very wet. Not happy about that. Would appreciate a call regarding this.
Charles M.Well for some reason the chains on the driver side for the pivot on the trailer kept coming off 15 to 20 times I got pulled over by dps and giving a warning the hook broke off had to buy a bolt 2 nuts 2 washers to hold the chain inplace
NABOR O.Very nice and friendly employees. Equipment functioned perfectly for my use.
Alan D.Girls in the office super friendly and very helpful!
sean K.My experience was handled professionally and without any hassles. As far as I'm concerned since my experience was a good one I can't see how to improve for the next person.
STEVE H.Have a huge Uhaul sign in front of shop so it can stand out more.
Leonel M.I had to drive 30 minutes to get the trailer because my town did not have one available. They sold me a used hitch they pulled off of a truck that they were fixing. I didnt get a coupon for storage.
MANNY P.There was a problem with the system, which I can't quite explain, but I was allowed to have a dolly and moving blankets free of charge. I felt like this was a job well done to satisfy a customer.
spencer C.