Customer did not leave a comment.FAUSTO H.
Customer Reviews for Lowest Price Auto Glass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was a bit of an issue when I came to pick up the truck, the person said it's not ready until 10am even if my reservation was at 9am. Not a big deal since there was another truck that was ready. Maybe a notification whether the truck is ready or not will be helpful especially I just got dropped off to pick up the truck.ELOISA L.
I put a little extra gas in the tank, more than 1/4 tank when I returned. Will a pro-rated fee be returned to me?GRACE O.
Customer did not leave a comment.SAMUEL H.
Customer did not leave a comment.MARK L.
The customer service was great but the cleanliness of the truck was not great. It looked like it hadn't been washed in a while and the truck had odor of cigarette smoke. The customer service offset any concerns with the condition of the truck for the 24 hours we used it for.VICTOR M.
I was charged for an extra dayDELLA G.
Good place and fast serviceMICHAEL T.
personable service.STEPHEN L.
Customer did not leave a comment.MOURESS B.
Customer did not leave a comment.Sherri T.
Customer did not leave a comment.Sean K.
The crew at this location and equipment were great! But you as a company suck! I rented equipment from you on two different occasions & both times you overbooked equipment so our reservation pick up time was changed. We had people scheduled to help us move and had to reschedule because of your lack of communication! I am sharing my experiences & warning others how you do business. And advising them to use other rental companies.Josh T.
Customer did not leave a comment.JOANN S.
Trailer was clean but was not in good shape. Roll up door was hard to move. WD 40 helped but was still hard. Not the fault of the dealer it just came inBarry B.
Customer did not leave a comment.Loren G.
Very nice and accommodating.PAUL P.
Customer did not leave a comment.CORY T.
Customer did not leave a comment.JUAN P.
Customer did not leave a comment.CHRISTOPHER K.
Squeaky brakesPERRY T.
Excellent service!!!Antonio O.
Customer did not leave a comment.Cory D.
Customer did not leave a comment.Samuel G.
Customer did not leave a comment.Vasi T.
price of trailer was too expensiveEDWIN S.
Customer did not leave a comment.Douglas W.
A little sketchy area.. but service was greatRandall W.
We live in Turlock, Ca. Had to pick it up in Laythrop,Ca. Waited in Laythrop for 3 hours and was told later to pick it up in Modesto. Had to extend return day by 2 days because by the time I got home all my help had left. So i didn't start packing until the next day. When i returned the truck a day early they would not credit me for that.John S.
The location looked a bit run down, but had extremely nice and helpful employees. The actual equipment was old and not sure it could be "cleaned" any better. I would recommend this location.Erica P.
Customer did not leave a comment.ERIK R.
Customer did not leave a comment.Justin O.
Customer did not leave a comment.Joseph R.
very curtious and effecientjulie F.
Have more fuel, and have it cleanscarlett P.
Lowest Price Auto Glass needs to be held accountable for faulty equipment. The trailer I rented didn't have enough air pressure in the tire which caused it to blow once I loaded my car onto the trailer. Had this facility gone through the proper procedures to check the functionality and overall safety of the trailer, this would not have happened. If I could rate less than one star, I would.Alex W.
Customer did not leave a comment.Jeff M.
Customer did not leave a comment.DARREN W.
Customer did not leave a comment.Dewayne T.
Nothing, good servicejosh B.
Customer did not leave a comment.Edwin P.
Dint have to improve anything amazing people!tony O.
Amazing as always!! Borh guys that helped me James and Tony were amazing!!!! Uhaul is lucky to have them!!!!!tony O.
Customer did not leave a comment.Rikki G.
Customer did not leave a comment.Rosio M.
Customer did not leave a comment.jamir P.
Location was was 2 blocks from my destination. In the pouring rain they got to work right away and took care of everything.Very helpful and gracious.JON M.
Excellent service from the lowest price auto glass personnel!!!!tony O.
Customer did not leave a comment.HAZEL F.
Very nice and friendly excellent customer servicehanibal B.
Customer did not leave a comment.Stella R.
Recommendation to johns moving service, helpers. They load truck and drive it and unload it for great price. Do it.. stop telling people to find themselves someone, these guys are great.Deme D.
Customer did not leave a comment.Sarah G.
The place was not the greatest looking, but the gentleman who helped me was excellent and very friendlyKEN D.
The pickup location did not appear to be in a safe neighborhood for a single woman. And the office is old and dirty.Kathy L.
Customer did not leave a comment.kelly C.
Needs to be a little more professional.David O.
AMAAAAZIING CUSTOMER SERVICE!!! Will be going back to them for any rentals i may need in the future!!!!tony O.
It was very dirty, dried food and candy under seats and windshield was full of bugs. We needed it but never again.Mindy V.
I scheduled to pick up at 7a. A uhaul worker confirmed this time. The store location did not open until 9. I was not happy. This greatly delayed my travels.Kayla O.
Require employees to read notes before harassing customers daily to return truck. I notified this location I was keeping truck for an extended time gave date even when I was told It wasn't necessary just to drop off when I was done . Well they called me everyday asking when I was returning truck. I asked why were they calling me every day? They said no notes jotted they spoke to you. I called and spoke to a woman who never asked my name she said bring it in when you're done. So the next guy I spoke to when he called got all my info said he'd jot down I was keeping untill following Monday. Then that's when the fone calls began. I was upset to be harassed durning a graduation ceremony!!!Josephine L.
Customer did not leave a comment.Brandy P.
Customer did not leave a comment.Elvira L.
Customer did not leave a comment.joseph M.
Customer did not leave a comment.Luis C.
The staff at this location are very nice and helpful. Transaction was very quick and equipment was well maintained. Will definitely use them again.Tiffany M.
Customer did not leave a comment.TERRY W.
Great customer serviceSIDNEY K.
Customer did not leave a comment.Marc D.
Customer did not leave a comment.Mark G.
This pick up location is awesome would recommended it too all in the modesto area.Dawn G.
Customer did not leave a comment.Nathan N.
Services was awesome!Gabe C.
Very good & professionalfloyd B.
Best customer service .SALEEM E.
I believe the man I always deal with is the owner and he's awesome!!! 3 rentals, 3 satisfied experiences. I'll be renting again from this location in a few days even though it's not close to my ending point and will drive out of my way so I can continue getting the great service this location always provides! I also always recommend this location to anyone I know and/or overhear say they need a U-Haul because I know they will have their needs more than satisfactorily met during an already very stressful time!!!Erin B.
Customer did not leave a comment.Bassam N.
Customer did not leave a comment.Kristin S.
Customer did not leave a comment.DEBORAH S.
I had issues with U-Haul scheduling in general my confirmation came back told me to go to one location I called said location to receive my trailer and was told it was not there so I had to go to a different location I showed up to that location and they told me I had to go to another location I was very disappointed and lost about 3 hours of moving time trying to locate the trailer I was promised.Ben B.
This location ( lowest price auto glass) has best customer service so far that I been dealing with Uhaul, the other location ( Kansas Ave) need to work on there customer service, you should send the guys from lowest price auto glass to your Kansas Ave. location so they can train them.ALBERT Y.
U-haul told us the incorrect opening time for the location, so that delayed our entire day. It was not the fault of the proprietorsjohn F.
The stairs are a little weird and that was the only thing I would say was a little weird about the location. Everyone was nice and very considerateArlene Y.
Customer did not leave a comment.SAUNDRA R.
Very easy transaction.Thomas C.
Customer did not leave a comment.Amanda V.
Zippo! Well done!david P.
Customer did not leave a comment.KENNETH B.
Customer did not leave a comment.Tara W.
Customer did not leave a comment.JOSEPH MELISSA D.
The young man who helped me turn in the truck was very knowledgeable and interested in making the transaction as easy for me as possible. His attitude made up for the rather "primitive" surroundings.Bunny S.
Thank You James for getting me in and out in so little time. You showed true professionalism while doing your job and taking care of me at the same time. I will recommend your business to everyone. Once again Thank You. Ronald McCollum.ronald M.
Customer did not leave a comment.Pooya O.
Customer did not leave a comment.Roxanna S.
Helpful and friendly people.Brad B.
Customer did not leave a comment.John A.
Customer did not leave a comment.Lona B.
Customer did not leave a comment.Manuel B.
Customer did not leave a comment.johnethon S.
The pick up location was not the issue, all though it was in a bad neighborhood. The issue was with the call center! Very uninformed un trained they lie as there talking to you! I was told more than than once we could drop off at any location witch is a lie! My wife towed a trailer to Las Vegas and tried to drop off at three locations and was told no. Now she was on a very tight schedule and the amount of steps this put on her well let's just say I asked for a refund was not given one even after I said I will never use u haul again and in fact would do everything in my power to make it known to family and friends how disappointed I was in u haul!!!!!! Needles to say u haul does not make it right I will be using a different company in the near future for the 26ft truck and trailer I need! I'm old enough to remember when companies use to say the customer is always right. Well I'm fighting to get that back!!!!!!!!!!!! And I will be yelping.Aaron B.