Customer Reviews for Macks Moving Company

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macks Moving Company

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Bill T. on

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The sales person was super friendly and efficient! Great company!

Frank P. on

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The rental women was excellent. Made the process very easy and friendly. I have used this u haul location before and have not been disappointed.

JOSEPH M. on

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No gas station close. Not inviting

Alexandra D. on

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The process to get the key was a bit confused - there seemed to be some miscommunication between U-Haul and the pickup location. This seemed to be the fault of the location, not U-Haul. U-Haul itself was very proactive and accommodating when I had to switch out the trucks for a bigger size at the last minute.

Jacob S. on

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Both of the women working here that day were so kind, helpful, and fun amidst some technical errors. They were very helpful and supportive. Very grateful for them. Also, ShaVonne at the local Uhaul office was wonderfully helpful as well in dealing with the errors and getting me back to what I was hoping my service would be. Great customer service all around!

Benjamin B. on

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Easy pickup, friendly staff, good selection of equipment. I would happily rent from them again!

shawn N. on

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Customer did not leave a comment.

Gary W. on

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Friendly and personable representative in the office. The van we rented was in great shape. We would recommend them without hesitation!

Stephanie A. on

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KENNETH B. on

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Staff was fantastic! Truck was ready when I arrived. All was in order.

Mildred M. on

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arastili V. on

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Kelly H. on

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I dropped off truck after hours.

Jon S. on

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Norman Z. on

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Arianna C. on

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Scott R. on

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right taillight was out, no easy way to fix it

Brandee H. on

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The location staff was amazing and beyond compassionate. So helpful and understanding to the emotional and delicate situation.

Josh F. on

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Honestly nothing super convenient and really friendly knowledgable staff to deal with. I will definitely be using this Uhaul again, Maybe just pick up the online presence because when I was looking the other ones on the area came up first but I think this one was much better to deal with.

Rahul J. on

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DANIELLE B. on

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Jack B. on

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Your employee was very helpful and pleasant. Upon leaving she ran after me because she found my phone in the truck.

Jazmine V. on

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The workers were friendly and inviting. Quick, Simple, and helpful. Also is a unique and cool location.

Tuohang Z. on

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Alfonso R. on

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Jah Asia O. on

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Managers should know pricing before quoting a customer. They should also give customers what they ask for. For example, I requested a 17 inch truck and was provided with a 15 inch truck. Not a huge difference but if I paid for one and it wasn’t available, shouldn’t someone have told me? On top of that, the manager, Dwight to be exact quoted a different price each time he contacted me. That was extremely frustrating. I will never do service with this company again. Neverrrrrrrr!

Jeannette C. on

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Person at the location was very polite and helpful. She knew what she was doing!

Laszlo B. on

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Customer did not leave a comment.

Evan L. on

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Overall great, easy, and friendly service. Maybe just a sign for where check in is? So that people know where the desk is, it is kind of hidden.

courtney J. on

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Asked for a dolly and Mack's didnt have one and sent me to Cohoes to pick one up. Cohoes didnt have one either but I was still charged for it.

Scott W. on

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Customer did not leave a comment.