Customer service was excellent!!COLLINSO M.
Moving Truck Rental in Troy, NY at Campbell Avenue Storage
(U-Haul Neighborhood Dealer)
Troy, NY 12180
Services at this Location:
- Mon-Sat: 10 am - 4 pm
- Sun: Closed
Special Operating Hours
- 6/19/2021: 9:00 am - 1:00 pm
- 6/26/2021: 9:00 am - 1:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Troy, NY 12180
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A 75k truck needs to be retired.YISROELARYEH A.
Staff at this location is very attentive and agreeably friendly and professional. However, back of cargo van had some dirt/debris in it. Seats had pet hair on them that caused my allergies to flare up. Van reeked when I first picked it upâ€”like cigarette smoke and skunk (not marijuana â€œskunkâ€ odor but legit skunk musk). There were what appeared to be cigarette burns on the seats. There was no automatic side view mirror control, which was an odd omission. Key remote with auto door lock/unlock would be appreciated (having to manual lock and unlock doors feels pretty egregiously outdated). Refueling requirements are a nuisanceâ€”surely fuel cost could just be included in the mileage fee when less than a full tank is used. Would rent from here again, but vehicle quality seems to be a bit inconsistent.GARYD JR M.
Stay the courseJOSEPHKEITH S.
Awesome people good customer service would recommendJAZMENRENEE J.
No improvements needed!Amy B.
Me and my husband always use this location and they are very friendlyANNE N R.
Terrible service horrible billing system and incompetent staffDOMONIQUEL C.
I would definitely recommend this placeLASHAWNAMIR S.
The best! Super good check in person,brand new vehicle all making for a great experience! Would go nowhere else.david L.
Nothing to improve! Staff on Campbell's Ave are the best! They have the best customer service I've seen in a long time..Thank YouDEBRAJEAN D.
Diane was very helpful.CHARLESF B.
Great customer serviceZereem W.
Outstanding Customer Service, friendly and the truck was in great shape.CHESTERD III S.
I am very impressed with Cambell's Ave storage location! I also have a storage unit! Whatever you need, Diane and Jessica go above and beyond! Diane always does a great job from reserving the truck rental, adding appliance dolly, she helped me so much today with check in & return inspection. Jessica also answered any questions I had, she added additional items I needed. She helped me so much since I got my storage unit & changing units early spring & all my packing & storage needs! She' amazing!SANDRAJ P.
Love the crew that works here. Diane helped me this time, shes really nice and precise.Patricia C.
The customer service was excellent but smoking should NOT be allowed in the vehicles, the smell was horrible!Christina P.
Jessica was warm, congenial, and professional. Overall, she demonstrated excellent customer service. Thank you!!! Kind Regards, Rondrell Taylor, Ph.D.RONDRELL TAYVAN T.
A very efficient and hassle-free experience. Diane made everything easy and pleasant.Norman F.
I understand the need to close but if the location is closed there is no person to help. Everyone who i saw pick up a vehicle had trouble and spent up to an hour just trying to verify. alot of what was asked of at pick up time should have been asked of prior to ease pick up process. it was terrible trying to speak to a uhaul rep via chat, difficult to take selfie which i think is unnecessary if you have to take a license picture as well.Lizette D.
I rented an appliance Dolly, and a bag of coverings, and a few box's. Diane from Cambell's Ave storage took care of me, she is courteous & friendly. Jessica also has assisted me many times, storage For needs packing Box's Etc. They are excellant! The pandemic has complicated things, As they You call tell them what you need. It's all curbside, Take payments etc.Sandra P.
I made a reservation one week in advance. The reservation was not kept. I did not get the cargo van that was reserved. I was made to go to a different location for the rental. That different location was not open. I eventually did receive a van. It was several hours late and at a different location. Poor, poor customer service. I will not return as a customer.Peter T.
The woman who managed the office did an excellent job!JOHN R.
More human contact when returning truck vs put key in box and leave.Kathy S.
The woman was very helpful and this was the second time I used this location,this is the location I would use next time. Thank youLEO GEORGE S.