Jessica R.
Customer did not leave a comment.
Customer Reviews for Madison Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Madison Self Storage
Graham C.
Top lock for key pick up is a little stiff
Richard S.
I was charge way more than what i was suppose to be charged.
Ashley S.
Leave option to confirm equipment was in vehicle. I paid for a dolly but did not receive it and wasn't able to provide this information upon returning the vehicle. Now I need to call for a refund.
Michelle W.
Very difficult process..terms should be more clear for the average jo..felt like a lot of undercut and hidden charges..I paid anyway but I will never use it again ..customer service poor as well they were very amateur and didn't understand the operation of the company
MAGGIE W.
I had a great experience. The attendant was so nice and thoughtful and explained everything to me perfectly. I can say with certainty that this was the best experience by far that I've ever had with U-Haul.
Herbert B.
Great location t rent U-Haul. Highly recommend.
Herbert B.
Great location and great customer service.
Kedric M.
Dropped off after hours so, didn't have the opportunity to see store. Received digital receipt for trailer turn-in without having to chase anyone down.
Clint G.
Excellent pickup, excellent (clean, new) truck, excellent move so far! Excellent experience overall, highly recommend this location.
Angel S.
Excellent experience very friendly employee and very clean facility. I will definitely recommend to my colleagues and friends.
Bill C.
The gentleman helping me was extremely helpful,friendly and courteous. He was working alone and handled several customers quickly with a great attitude.
David M.
Excellent storage and excellent staff
CAROL C.
The person who checked me in at the location was very helpful and friendly.
Rosalee N.
Everything was great
Gary C.
I told him about the turn signal problem.
ANDREA C.
I was helped fast
penny W.
Uhaul employee, Taylor, was excellent. He helped me to get the truck dropped off when the designated drop off location was closed and the parking area blocked so that I could not do a self drop off.
Bryan D.
My original quote included 80 miles free but I was billed for all miles. Also extended rental and wasn't given a cost breakdown for additional day.
Ann S.
Super customer service!! Highly recommend!!
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