Customer Reviews for Magnolia West Lube & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Magnolia West Lube & Auto

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Erin L.
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Customer did not leave a comment.

MICHAEL S.
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Take picture evidence of everything and apparently you need to record your conversation with the employee while picking up the truck because it was completely different than what the employee at the drop off location said. Also check that the mirrors aren't broken. Make sure your safety is a priority because they don't care to check the trucks.

CHRISTOPHER J.
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Customer did not leave a comment.

Charles H.
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All good

Bart C.
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When I arrived to pick up the trailer, they hooked me up and said "you are good to go." I then looked at the trailer to find 1 of the 4 tires was flat. I had to wait while some employee complained and changed the tire.

Ronald B.
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Customer did not leave a comment.

Gilda D.
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Customer did not leave a comment.

Jennifer O.
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Customer did not leave a comment.

Micheal S.
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Customer did not leave a comment.

Barbara R.
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Customer did not leave a comment.

JOSEPH B.
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Customer did not leave a comment.

Colin K.
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I enjoyed the digital turn in process! Thanks for providing me your services when I needed them the most.

Marvin S.
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Customer did not leave a comment.

KENNETH D.
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Customer did not leave a comment.

John M.
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1. pick up location changed the day of pick up. I had to drive 13 more miles. 2. Box had not been swept out. 3. The cab was so gross from previoius rental ! had not been cleaned at all. 4. windshield was covered in bug splatter. 5. I cannot in good faith recommend U-Haul again.

Darryl L.
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Customer did not leave a comment.

FOUNTAN R.
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Dropped off during non- business hours. No drop box for keys.

Amzy H.
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Customer did not leave a comment.

jimmie B.
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Make sure every uhaul place can hook up and unhook trailers

Talbert S.
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Customer did not leave a comment.

Patricia R.
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Neither staff nor customers in the waiting room were wearing masks which are required in Texas.

Cheryl M.
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Customer did not leave a comment.

Richard S.
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The car hAuler I rented had tie down straps that had been cut short. Apparently this was not reported to them whenever the hauler was returned by a previous customer. This was the only issue I had. The staff at the office was very helpful and explained everything.

HUEY H.
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Customer did not leave a comment.

Mary G.
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Give recommendations on newer cleaner and working trailer.

Donell C.
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Mr. Bobby and employee Jessie was very friendly, professional, and very knowledgeable. They made the experience easy, and explained everything. I will definitely used them again and would most definitely refer my family and friends to them.

Leonard S.
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The pickup time was too long. (20 minutes or so.) The trailer was dirty inside. Someone had apparently been hauling dirt and there was still lots of loose soil inside. Could not use until I cleaned it myself. Dropoff was erratic. Store was closed on Sunday, so I was told to leave trailer behind bldg. The driveway leading to the back was blocked off so I left in front. Days later I rcvd a call asking if I still needed the trailer. Had to explain that it was already returned on time within the 24hr rental period.

Dale S.
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This location need to have more U HAUL SIGN SO U CAN SEE WHERE IT IS AT THE OFFICE AREA

Jeffrey W.
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Just down right awesome!!!!

Larry J.
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Customer did not leave a comment.

Kevin A.
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Customer did not leave a comment.

James M.
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Customer did not leave a comment.

BRANDON B.
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Truck drop off location was not where the drop box for the key was located. Confusing people when the truck is dropped off on Sunday.

Henry W.
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the oil needed to be changed as it had zero left on range for oil change. Also, one of the trailer tires needed to be properly inflated.

Jessica G.
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We dropped off at night and the area that we had to park the vehicle was a little dark but thankfully I had someone with me at the time of drop off.

Kimberly T.
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Great experience from start to finish and had the largest selection Of sizes to choose from

Randall G.
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Even though I checke.d in online, your software made me enter a lot of information again. Redundant and not effective.

Adam G.
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Great, fast & friendly!

No reviews have been submitted for this location.

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