The equipment I rented JH3851B was having serious engine issues check engine light was on when I picked it up. When I mentioned this to the personal at the location I received a reply of don't worry about it all the in town trucks have that light on. Dealt with engine having a bad miss that became noticeable around 1800rpm. Under load was very much an issue loss of power on hills and pulling out from a stop. Had to have service come to my house while I was loading the truck to replace the passenger front tire as it was going flat. My experience with the service personal was excellent and even Uhaul's customer service was very easy and pleasant to deal with.
Trailer Rental & Towing in Akron, OH at U-Haul Moving & Storage of University
Moving to or from Akron, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Akron, OH 44304 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Akron, OH
Cargo trailers in Akron, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of University!
Utility trailers are perfect for towing large or oversize cargo in Akron, OH 44304. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of University provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Akron, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Akron, OH online today!
Trailer and Towing Supplies
Horrible Customer Service By General Manager!!!!Will Never do business here again! Unbelievable
Everything was cool totally satisfied
Employee was knowledgeable and friendly!
Improve customer service.
Ethan was very nice and understanding but for his morning opener Alyssa she was very rude and did not want to do her job as in check in the van when I brought it back and tried to charge me a full day when it was noted in the computer for the reason.
I requested an appliance dolly from the young man st the counter. Only to discover that he did not give me one but I was charged for it...made my move so much more difficult
Truck pick up out of business hours. Whole parking lot iced up and slippery. Fell twice. 24/7 pick up advertised is misleading and false advertisement. At 7am, on 12/27/20, while it did not snow in Akron the night before, the truck was still snowed in and iced. Had to clean it up myself and noticed the back door was iced. It could not be opened to load truck. Contacted roadside assistance/customer support which was of no help as I was told to wait until facility opens at 9am. Facility staff failed preparing the truck the day before. I wasted 1:30h of my time. When coming back after facility opened to pick up a motorcycle trailer, had to tell staff to clean up trailer from snow (it still hadn't snowed the night before...). Staff would answer the snow would go away on the highway. Well, I am not going on the highway! So please make it happen instead of making excuses. Bringing back the truck and trailer at facility the next day, during business hours, no employee shows up 15min after parking. Had to check it in myself online and finally got into the office and found staff person on her phone and asking me to park the truck and trailer somewhere else. Sign under return canopee indicates that during business hours staff is responsible for doing the check-in and take it from them. Overall, staff is lazy, giving attitude to customer, not doing the job I AM paying them to do. Facility is poorly maintained. I wish I could rate it 0 Star. Will never come back to U-haul Akron University not recommend it to anyone.
I have rented trucks for many years from this location. The last 2 times did not go well. The clerk that helped me on December 22 was not friendly and did not greet me with a hello or any sort of greeting. He was not in the store when I arrived. He looked at me when I pulled in driveway. He did not say I will be in shortly. So I was not aware that he was the only one working until I was inside. I began the process to register and tried uploading my id. I explained that to him when he finally came in as I was exiting to get my id. He began to process my registration and I explained again I'm almost done. He asked for my id and I told him to let me finish online. He said he still needed my id. Once I tried to hand him my id he did not reach to take it out my hand. I said no your going to look at it. Especially since I had to get it out the car and wasted my time doing the online stuff. Also a few years back my sister was pulled over by the cops after renting a uhaul. They told her the truck was listed as stolen. Wow. Uhaul did not compensate her for the trauma she suffered. I'm trying to continue business with uhaul. It seems to be getting worse each year.
tire had to have air put into it....70 lbs of air...low. told to fill up gas tank only went 19 miles used 1/2 tank? 8 miles of that was when it was loaded. we did not check the gas level which is our fault at the beginning. 20m gallons of gas for 19 miles? Hardly.
I had reserved a 26' truck, but it was unavailable due to a mechanical error. The manager on duty offered me a 20' and sincerely apologized. He was very professional and helpful in the process. This location isn't the most convenient for me, but i continue to return because of the friendly staff. Despite having a smaller truck, our experience was positive.
10 ft Truck for local hauling was in bad shape, needs front end work and service engin light was on...Did get the job done but not a very nice Truck at all.
The 20' box truck I rented needs repaired. The. Passenger mirror did not rotate. This caused a serious hazard while driving. Upon return I showed the u-haul truck nd he could not get it to rotate either. This location should really be inspecting this particular mirror rotation on all of the trucks. I hope Uhaul understands the safety aspect of using your mirrors in a large boxes truck.
I was unaware that I was not able to pay half cash and remainder on credit card. This completely ruined my finances for my move out of state.
If you spend the time to pre register, scan license and add your card to your website and sign all disclosures, you should not have to spend any time doing it all again. This should be a completed transaction and be on your way especially during COVID. Every location is understaffed, there is no way one person can do it all.
The girl who waited on me was rude and told me you did not have a furniture dolly but then the guy said yes we do. She made a face. I have rented uhauls before and usually they start up the uhaul and bring it to me, warm and ready to go. I had to go in the gate and get my own dolly and the trucks were so close together that the side mirrors were almost touching. Why would they expect me to move the truck from a situation like that. It is almost an accident waiting to happen. There was more but I will leave it at that.
Make sure to tell customer dolly is not in truck and make sure customer gets help putting it in Uhaul!
Not very friendly.
They did not have the appliance dolly I ordered. I called To place the order to make sure I did not need to be there with my credit card when the U-Haul was picked up to place the order to make sure I did not need to be there with my credit card when the U-Haul was picked up My son-in-law arrived and they wanted my credit card they had it on file yet we had to use one of their cards because they refused to use the card I gave them My son-in-law arrived and they wanted my credit card they had it on file yet we had to use one of their cards because they refused to use the card I gave them It was an overall very disappointing experience the person who said he was the general manager seem to be having a very bad day It was an overall very disappointing experience the person who said he was the general manager seem to be having a very bad day I would never recommend this location to anyone over all rental took about 40 minutes and put us very behind schedule.
The added cost should have been explained.
I arrived to return my Truck and tow Dolly and received excellent customer service and they got everything completed in a timely fashion
I had a reservation for 11. And the truck still wasn't there. I didn't get my truck until 1145. And still had to pay full price. The truck wasn't even cleaned before I was given the keys. The guy was on the phone practically the whole time. It was an awful experience.
They forgot to give me my moving supplies that I had bought. Also the auto transport was at another location. It was inconvenient to have to go to another location to get all that I had reserved. It added time and stress to my moving day.
The lady was rude an dismissive I don't recommend that particular location ever again
explained that the blinker on the passenger side wasn't working said hed fix it for the next customer...