Customer Reviews for Maguire Road Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Maguire Road Self Storage

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Brenda M. on

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Great friendly service. I will use this location when ever needed and will definitely recommend to family and friends! Great service is not easy to find and much appreciated when I do find it! Thank you!

Paul H. on

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Customer did not leave a comment.

James P. on

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Pleasant , professional .. Van was very clean Will definitely go there the next time to rent are you home Excellent customer service there

Thomas G. on

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I frequently rent vehicles and will most certainly use this location whenever I can.

James M. on

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Customer did not leave a comment.

Sunny C. on

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The woman who assisted me was very helpful and a truly delightful individual.

Sam Q. on

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The lady there was very nice and helpful ... went out her way to make sure I got a truck. Very nice place and clean.

Paul H. on

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Great friendly customer service. Easy process to rent and efficient

David S. on

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Logan V. on

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When I arrived to the location to pick up truck and inquire about storage unit, I was greeted by a very nice lady named Sharon. She was very sweet and knowledgeable about all my questions. Sharon is the reason I’ll stop by the office and say hi every time I stop by. While I was on location I also met a gentleman named Edwin who was very nice and helpful as well! Kutos to those two hard workers!!

Lauren W. on

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Sharon is excellent. Friendly, knowledgeable, very accommodating and all around excellent customer service.

Christine U. on

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Friendly and welcoming! Location is great. Easy to get in and out of. Gas station right across the street

LEONARDO P. on

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Very freely ??

Mark C. on

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Michael A. on

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ray S. on

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Marcelino F. on

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Michael J. on

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The lady that was working to very helpful and very nice.

WILFREDO M. on

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Just keep Up Doing the Great Job, and the Staff, Very Knoloble and very Curtius.

Michael G. on

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Awesome experience...great service!!!

Barry F. on

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I had three large boxes and the dimension of the boxes should have fit in the van. However the wheel wells took up too much space. I had to make two trip so I had to pay an additional 22 miles at .69 plus tax and gas. Would you consider reimbursing me. Thank you Barry Friedman 612 270-0908

Lauren F. on

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Paul H. on

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I didn't like the online/phone set-up. Working with a real person (Sharon) was much better. Thank-you!

Paul H. on

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Vehicle was in bad condition because haul doesn't maintain their vehicles, not because of the person at the pick up location. Won't rent unable equipment again .

Hector Y. on

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Customer service was wonderful! Even decorated for the holidays. The van was new and clean. Only about 4,000 miles on it! I appreciated the Toys for Tots box as well.

CINDY R. on

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Excellent, clean van was perfect for our move. Wide doors and a long flat floor made it easy to load. Very reasonably priced as well. Great experience!

George J. on

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I received great service.

Jeanie H. on

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Our Uhaul rental was an incredibly positive experience!

Elise S. on

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I ordered a furniture dolly but when I got there they said they don’t ever have them. I needed to drive to another U-Haul at79 cents a mile to get one there

Jane C. on

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Diana S. on

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Hani G. on

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teresa A. on

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Mari M. on

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Clean Pleasant staff Helpful and expedient Nice Job.

Leah V. on

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No noted improvements. Excellent customer service and equipment.

Michel B. on

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Customer did not leave a comment.

Frank T. on

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Nothing. Renting this truck at McGuire storage was very easy and the manager was delightful!

Samuel R. on

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Very great location. The gas station is literally right across the street from the location where I gotten my rental the are very friendly made me feel right at home ! I would recommend anyone to this location!

Andrea S. on

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SAMUEL C. on

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Samuel C. on

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Daniel L. on

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Staff was very friendly and the process was quick and easy

Carl S. on

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Great idea having them available at storage units.

Juscelino A. on

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Awesome customer service

Teicher W. on

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This was the worst experience I ever had. I made a reservation the day before, so I arrive at the location at 10:00am, and the Uhaul is not there. The representative advised me to come back 30 minutes to an hour later, irritation number 1. I come back and it takes 1 hour and 20 minutes to process my reservation, irritation number 2. This situation caused me time that was lost. I had a personal deadline to meet and I went over that deadline, irritation number 3. To top all of this, the representative called me to see what time I was going to return the Uhaul because he didn't want to clock out of his shift late, irritation number 4. The was the worst experience, and I am a highly dissatisfied customer.

Julie A. on

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When I rented the u haul I was offered insurance and they auotes a price of $14. When I returned the vehicle I was charged $42 or !14 per day which I was not told. Also I picked up the vehicle at 3:30 Saturday and returned it at 5:00 Monday. I was charged for 3 days. This is dishonest and misleading to your customer. I would not use this service again nor would I recommend it to my friends.

Rodger W. on

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Edward C. on

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SHERRY P. on

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Charles T. on

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Keep up the good work

James S. on

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Truck shows low tire pressure in left rear tire (warning indicator)

Chris G. on

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Charles T. on

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Make sure you keep the windows clean

Rachelle K. on

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All was good

kenneth K. on

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Customer did not leave a comment.

Greg F. on

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Fix ignition

Kenneth G. on

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greg F. on

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Michael A. on

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The ignition switch needs to be replaced, I had to play with the keys to start the truck. Sandra was aware and warned me . She also mentioned that it was turned in and nothing has been done to fix it. That's poor customer service on your company end, to know there is an equipment issue and leave the truck in service.

Kate D. on

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Jo Ellen D. on

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Great service and so professional and on top of it! Would definitely use again!

Richard S. on

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I was disappointed that the truck did not have cruise control. Driving long distance was bothersome as I had to hold my foot on the gas pedal for 24 hours. Although the truck handling, cleanliness and handling was great! Consider putting cruise control in...

Emerson S. on

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I just think that is too many fees beyond the rental.

Dina D. on

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Steve A. on

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Thank you for all your great help! Steve Amburgey

shatyra P. on

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She's was extremely nice and helpful, Thanks

Sal S. on

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Fix the truck's ignition key. It was a pain to turn the key

Diana W. on

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Customer did not leave a comment.

Chris L. on

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This location is a wonderful storage facility. But it is not a good facility if you need to make any major moves. But for a small item move, it's great. Only 1 type of truck available and only 1 truck in general.

David R. on

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Everything was perfect- if only you were able to offer propane at this location, I would have no need to go elsewhere:)

Jeffrey D. on

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Matt S. on

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When I picked up the 10' truck, I was told that the gas tank was not full but was 5/8th full and that it would need to be returned at that same amount. Finding this odd because any vehicle I've ever rented has had a full tank of gas, I left with the vehicle anyways without question. When I was returning the truck, I stopped at a gas station to return it to 5/8th a tank. However, as soon as I attempted to pump gas into the tank, the pump stopped as if the tank had been filled to the maximum. I attempted multiple pumps to see if it would accept more gas but after one second, it would stop. I advanced the truck to the next pump to see if it was a problem with the pump I was at, but after stopping at the second pump and attempting to pump gas into the vehicle, I experienced the same issues. That is when I realized why the truck was rented to me at 5/8th of a tank because the previous renter could not pump gas into it either. I will be making a call into the facility tomorrow (they are closed today) to complain about this. Now the truck is at 1/4th a tank and I feel sorry for the next person who rents the truck and needs to take a distance farther than the 1/4th tank will allow. This will obviously not reflect well on the U-Haul brand which I have used extensively. As of right now I will not recommend this facility to other people and I will not accept exorbitant refueling charges they may attempt to place on me as a result of not returning the truck with the same amount of gas I rented it at.

robert F. on

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Shelly B. on

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I have used this facility twice to rent a truck and rent 2 storage units. The people are always friendly and I am very satisfied with their service.

meredith G. on

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FABIO D. on

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Ronald L. on

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Nothing, everything was excellent

John M. on

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James S. on

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The manager at the location was very helpfull and pleasant to work with...I would rent from this location in the future

James W. on

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LaVonnia L. on

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very friendly staff she went above and beyond for us next time AI rent I will go with them again

JUSTIN B. on

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Judy M. on

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SCOTTIE M. on

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The location was very convenient and professional. However, the truck was not up to par. Continued maintenance on the vehicle would be the best. Its very discouraging to reserve "dependable" transportation only to have that break-down on you.

Joe M. on

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CHIP C. on

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Rushed and didn't go over anything with me

FRANCIS D. on

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The manager was friendly and attentive. He came in 45 minutes early to accommodate my need to pick up the van by 8:15am.

Derrick C. on

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PAT H. on

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SERGEY B. on

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DENNIS S. on

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Dave P. on

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The team did great. Pick up and drop off didn't take a total if 5 minutes. Both gentlemen were professional and friendly. They made it easy which was what I needed.

WILLIAM B. on

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Customer did not leave a comment.