Customer Reviews for Maguire Self Storage
(U-Haul Neighborhood Dealer)

129 reviews

2631 Maguire Rd   Ocoee, FL 34761

(407) 905-8973

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2:45 pm
  • Sun: Closed
Special Operating Hours
  • 9/20/2021 - 12/31/2021: Closed

Services at this Location:

Contact Us

(407) 905-8973

2631 Maguire Rd
Ocoee, FL 34761

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2:45 pm
  • Sun: Closed
Special Operating Hours
  • 9/20/2021 - 12/31/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Usman U. 
Rating:
5.0

Customer did not leave a comment.

Natasha S. 
Rating:
5.0

Customer did not leave a comment.

Cherly C. 
Rating:
5.0

The lovely woman behind the desk was amazing and extremely helpful. She answered all of our questions and was very kind.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
1.0

Customer did not leave a comment.

Xy R. 
Rating:
5.0

Customer did not leave a comment.

Derek R. 
Rating:
5.0

Great service. Location did not have the hand truck I reserved, so they showed me what hand trucks they had and did not charge me anything to use it for the day.

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Matt J. 
Rating:
5.0

The greatest company ever but it is expensive

abdullah A. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Sharon was nothing short of a pleasure. She was super helpful and good humored.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Emily M. 
Rating:
5.0

they were professional and accomdating!

Ronald H. 
Rating:
5.0

Seamless drop off, fast and efficient. Most appreciated.

TODD S. 
Rating:
5.0

The mobile pickup was very easy

DAN H. 
Rating:
5.0

Super easy

Deborah P. 
Rating:
5.0

Very nice, great customer service

Cynthia C. 
Rating:
1.0

Did not know how to load or connect Auto transport at this location. I had to make arrangements to have someone drive my car to the location I had originally rented at and for some reason the pickup and drop of locations were switched on me and I had to drive clear across town to return equipment to a place U had not selected after being told I could return to my closest location then got turned away when we got there. My wife who doesn't have a drivers license had to drive to the drop off location. Traffic in Denver is crazy so it created a traumatic experience for her because of the information that we received. The Equipment was great but was very unhappy with the change of drop off and pickup. I would not recommend Uhaul to my family because of this. I felt that Uhaul did not care about me as a customer and only about where their equipment needed to be.

Marco G. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

The manager was lovely and very easy to deal with - Great customer service is hard to find these days and she exceeded my expectations Bev

Beverly B. 
Rating:
2.0

No furniture pads and 2 warning lights on

Carlinda S. 
Rating:
5.0

Customer did not leave a comment.

Rodger W. 
Rating:
4.0

Sharon was very friendly and helpful.

Dwight S. 
Rating:
5.0

Customer did not leave a comment.

CARMELO S. 
Rating:
5.0

Customer did not leave a comment.

Jeannette A. 
Rating:
5.0

Customer did not leave a comment.

Roland M. 
Rating:
5.0

Nothing, the service was great and my rental experience was great.

LATOYA M. 
Rating:
5.0

Great customer service. Very friendly and easy to deal with. Highly recommend to my friends and neighbors.

Michael G. 
Rating:
5.0

Staff is EXCELLENT here! I would go out of my way to use them over other locations!!

Kristen F. 
Rating:
5.0

I need you to email me my receipt. The one you sent will not print in a normal printer with regular paper. It is a,”photographic”, paper according to the message. Pat Casey

Patrick C. 
Rating:
5.0

Great service. The lady was very kind and helpful and always smile great job thanks

Hernando V. 
Rating:
5.0

Customer did not leave a comment.

Judah B. 
Rating:
5.0

Great friendly service. I will use this location when ever needed and will definitely recommend to family and friends! Great service is not easy to find and much appreciated when I do find it! Thank you!

Brenda M. 
Rating:
4.0

Thanks!

Vincent P. 
Rating:
5.0

Customer did not leave a comment.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Pleasant , professional .. Van was very clean Will definitely go there the next time to rent are you home Excellent customer service there

James P. 
Rating:
5.0

I frequently rent vehicles and will most certainly use this location whenever I can.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

The woman who assisted me was very helpful and a truly delightful individual.

Sunny C. 
Rating:
5.0

The lady there was very nice and helpful ... went out her way to make sure I got a truck. Very nice place and clean.

Sam Q. 
Rating:
5.0

Great friendly customer service. Easy process to rent and efficient

Paul H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

When I arrived to the location to pick up truck and inquire about storage unit, I was greeted by a very nice lady named Sharon. She was very sweet and knowledgeable about all my questions. Sharon is the reason I'll stop by the office and say hi every time I stop by. While I was on location I also met a gentleman named Edwin who was very nice and helpful as well! Kutos to those two hard workers!!

Logan V. 
Rating:
5.0

Sharon is excellent. Friendly, knowledgeable, very accommodating and all around excellent customer service.

Lauren W. 
Rating:
5.0

Friendly and welcoming! Location is great. Easy to get in and out of. Gas station right across the street

Christine U. 
Rating:
5.0

Very freely ??

LEONARDO P. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

ray S. 
Rating:
5.0

Customer did not leave a comment.

Marcelino F. 
Rating:
5.0

The lady that was working to very helpful and very nice.

Michael J. 
Rating:
5.0

Just keep Up Doing the Great Job, and the Staff, Very Knoloble and very Curtius.

WILFREDO M. 
Rating:
5.0

Awesome experience...great service!!!

Michael G. 
Rating:
5.0

I had three large boxes and the dimension of the boxes should have fit in the van. However the wheel wells took up too much space. I had to make two trip so I had to pay an additional 22 miles at .69 plus tax and gas. Would you consider reimbursing me. Thank you Barry Friedman 612 270-0908

Barry F. 
Rating:
5.0

Customer did not leave a comment.

Lauren F. 
Rating:
5.0

I didn't like the online/phone set-up. Working with a real person (Sharon) was much better. Thank-you!

Paul H. 
Rating:
5.0

Vehicle was in bad condition because haul doesn't maintain their vehicles, not because of the person at the pick up location. Won't rent unable equipment again .

Paul H. 
Rating:
5.0

Customer service was wonderful! Even decorated for the holidays. The van was new and clean. Only about 4,000 miles on it! I appreciated the Toys for Tots box as well.

Hector Y. 
Rating:
5.0

Excellent, clean van was perfect for our move. Wide doors and a long flat floor made it easy to load. Very reasonably priced as well. Great experience!

CINDY R. 
Rating:
5.0

I received great service.

George J. 
Rating:
5.0

Our Uhaul rental was an incredibly positive experience!

Jeanie H. 
Rating:
5.0

I ordered a furniture dolly but when I got there they said they don't ever have them. I needed to drive to another U-Haul at79 cents a mile to get one there

Elise S. 
Rating:
5.0

Customer did not leave a comment.

Jane C. 
Rating:
4.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

Customer did not leave a comment.

Hani G. 
Rating:
5.0

none

teresa A. 
Rating:
5.0

Clean Pleasant staff Helpful and expedient Nice Job.

Mari M. 
Rating:
5.0

No noted improvements. Excellent customer service and equipment.

Leah V. 
Rating:
5.0

Customer did not leave a comment.

Michel B. 
Rating:
5.0

Nothing. Renting this truck at McGuire storage was very easy and the manager was delightful!

Frank T. 
Rating:
5.0

Very great location. The gas station is literally right across the street from the location where I gotten my rental the are very friendly made me feel right at home ! I would recommend anyone to this location!

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL C. 
Rating:
5.0

Customer did not leave a comment.

Samuel C. 
Rating:
5.0

Staff was very friendly and the process was quick and easy

Daniel L. 
Rating:
5.0

Great idea having them available at storage units.

Carl S. 
Rating:
5.0

Awesome customer service

Juscelino A. 
Rating:
1.0

This was the worst experience I ever had. I made a reservation the day before, so I arrive at the location at 10:00am, and the Uhaul is not there. The representative advised me to come back 30 minutes to an hour later, irritation number 1. I come back and it takes 1 hour and 20 minutes to process my reservation, irritation number 2. This situation caused me time that was lost. I had a personal deadline to meet and I went over that deadline, irritation number 3. To top all of this, the representative called me to see what time I was going to return the Uhaul because he didn't want to clock out of his shift late, irritation number 4. The was the worst experience, and I am a highly dissatisfied customer.

Teicher W. 
Rating:
3.0

When I rented the u haul I was offered insurance and they auotes a price of $14. When I returned the vehicle I was charged $42 or !14 per day which I was not told. Also I picked up the vehicle at 3:30 Saturday and returned it at 5:00 Monday. I was charged for 3 days. This is dishonest and misleading to your customer. I would not use this service again nor would I recommend it to my friends.

Julie A. 
Rating:
5.0

Customer did not leave a comment.

Rodger W. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
3.0

Customer did not leave a comment.

SHERRY P. 
Rating:
3.0

Keep up the good work

Charles T. 
Rating:
5.0

Truck shows low tire pressure in left rear tire (warning indicator)

James S. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
4.0

Make sure you keep the windows clean

Charles T. 
Rating:
5.0

All was good

Rachelle K. 
Rating:
5.0

Customer did not leave a comment.

kenneth K. 
Rating:
5.0

Fix ignition

Greg F. 
Rating:
4.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

greg F. 
Rating:
4.0

The ignition switch needs to be replaced, I had to play with the keys to start the truck. Sandra was aware and warned me . She also mentioned that it was turned in and nothing has been done to fix it. That's poor customer service on your company end, to know there is an equipment issue and leave the truck in service.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Kate D. 
Rating:
5.0

Great service and so professional and on top of it! Would definitely use again!

Jo Ellen D. 
Rating:
5.0

I was disappointed that the truck did not have cruise control. Driving long distance was bothersome as I had to hold my foot on the gas pedal for 24 hours. Although the truck handling, cleanliness and handling was great! Consider putting cruise control in...

Richard S. 
Rating:
5.0

I just think that is too many fees beyond the rental.

Emerson S. 
Rating:
5.0

Customer did not leave a comment.

Dina D. 
No reviews have been submitted for this location.

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