Customer Reviews for Majestic Mobility

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Majestic Mobility

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Michael W. on

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Customer service was the best I have ever had with uhaul. He was quick and had a sense of humor.

CARLA D. on

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Thie location didn't have the truck cleaned nor did they have bit just a little bit of gas in the truck. They did not have the appliance dollie I needed and I had to pick that up at another location. Waste of my time. The place only had that one truck. They obviously contracted with uhaul to make extra money. I do not want to recommend them to others.

Fredrick C. on

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Very helpful. Great customer service.

Alexis C. on

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Customer did not leave a comment.

Trina F. on

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Very professional, good communication and fair.

Anoulack T. on

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Billy S. on

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Superior Service. If I ever need to rent a Uhaul again I always will use this location. Number 1 Location in my book

Tramaine W. on

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Robin H. on

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richard S. on

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Prompt and professional, drop-off completed in minutes.

Shante A. on

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The location is hard to find and very small, but the personal was very helpful and nice.

SCOTT D. on

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Jeffery B. on

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Roberto T. on

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Not a thing

Deirdre F. on

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Marcel H. on

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William H. on

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This place was the best i have ever used. I have rented a lot of moving trucks and dealt with lots of unpleasant employees, these guys were actually a joy to work with. I cancelled a reservation at Gillespie that morning because of poor customer service. I'm glad i did, i found my new go to.

Demika D. on

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The appliance dolly I rented had a faulty wheel that kept coming off.

DiAndra B. on

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Customer did not leave a comment.

Andrew G. on

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The cab constantly smelled of cigarette smoke and one of the tire tie down straps on the tow dolly didn't work. After 18 hours of packing/loading the truck, my wife and I spent another two hours trying to get the tire strap to work. Since it wouldn't work, I used two of my own ratchet straps, which kept coming loose while on the freeway and we had to fix two more times. The equipment needs to be checked in between each rental! I would appreciate a partial refund for the time spent and injuries received due to Uhaul's unserviceable equipment.

Richard J. on

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Your service was outstanding. Thanks

Jesse R. on

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Coleen L. on

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I will NEVER rent a uhaul agian. Your Customer service is a joke!!! Then it's blamed on the dealers. Not only did I have to drive an hour to pick one up. Then was told where I was to drop it. Then No one was there. Called spoke to a not so nice Missy who told me she emailed me. Who the heck is moving and checking email. Asked to be called or texted!! Then had to drive. Another 15 miles to a different place, to drop truck cause,if it wasn't checked in I was responsible for it . Never asked for 2 day rental which was told that what I had. I will be call i g agian when I return back to PGH want copies of all conversations especially with your reservtmanager Bill and CS person Cody I think was his name! Dealers are fine Uhaul is Terrible!!!

John B. on

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Its all straight. No complaints.

David L. on

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Charles was absolutely amazing! Knowledgeable, polite and professional- he did a fantastic job and is an excellent ambassador for U-Haul! Would HIGHLY recommend this facility again!!

Ingrid P. on

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frieda K. on

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The gentleman who set up my rental was great.

christa P. on

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Paul with Majestic Mobility was awesome.

Steven C. on

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I am not sure what I can recommend for Paul stayed in contact with me until I reached my destination. He did an excellent job and I will recommend anyone to utilize his services in Fayetteville, N.C.

Victor H. on

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The staff at Majestic is knowledgeable, courteous, and willing to go the extra mile. Definitely the best Uhaul dealer I have used.

Shaneika S. on

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Amanda A. on

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Very helpful with pick up time

Kristie P. on

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TIM P. on

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Very kind and efficient! Also love the location, it was very close to our house.

Lametris B. on

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Sonia S. on

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Roland G. on

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GLORIA M. on

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guy C. on

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spencer D. on

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Need to have updated computers

James W. on

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Rhonda C. on

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Lucky D. on

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dawn H. on

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tommy A. on

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Benitez O. on

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This is the first time my husband and i rent a truck here and it was an excellent experience the service was a super A+ they treated me so well i rented a nother truck 2 day later and also schedule a nother rental for next week i am super satisfied with the professionalism and the service i will always rent here and will definitely recommend them to everyone i know. Overall i am extremely satisfied with their service. A++++ thank you

DIEGO S. on

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Extremely helpful. Made all the necessary arrangements for me to pickup my equipment in another state. Great folks to work with. I highly recommend....

Al S. on

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I had an excellent experience picking up the trailer. The personnel were knowledgable and courteous. They offered good tips for my trip.