Customer Reviews for M&K Rentals
(U-Haul Neighborhood Dealer)

274 reviews

2075 N Main St   Sheridan, WY 82801

(307) 763-5480

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(307) 763-5480

2075 N Main St
Sheridan, WY 82801

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joel J. 
Rating:
5.0

My wife and I we can't say enough about the people at the drop off site in Sheridan Wyoming excellent professional courteous couldn't ask for a better place to do business with. Top notch top shelf place to do business.

joe A. 
Rating:
4.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Katie does a great job adding the personal touch to our vehicle needs. This is the location I keep going back to again and again; easy to get into, clean and reliable vehicles, and friendly service.

Kathleen K. 
Rating:
5.0

Staff was knowledgeable and courteous. Overall great experience. Recommend for all types rental.

joe R. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

M&K was great to rent the uhual trailer from.

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

I didn't catch her name but the women who helped us both pick-up and return the trailer was excellent. Professional, kind, helpful, everything you could want in someone you do business with.

Jim K. 
Rating:
5.0

Katy is excellent with time, effort, empathy, working out details. Her experience is priceless. An 😇

Michelle T. 
Rating:
5.0

Customer service was incredible! 100% would choose this location again

Samantha S. 
Rating:
5.0

M&K Rentals in Sheridan Wyoming is by far the friendliest and most customer service based business I have ever been in . Uhaul did good doing business with this company.

Richard W. 
Rating:
4.0

The truck was turned in late and the uhaul personnel didn't have time to clean windshield.

Phil J. 
Rating:
3.0

The truck and trailer weren't swept out, other than that okay.

brian D. 
Rating:
4.0

Customer did not leave a comment.

Delbert S. 
Rating:
5.0

Customer did not leave a comment.

Jay L. 
Rating:
5.0

Katie was so helpful and kind. She went out of her way to do all she could to make my rental quick, easy, and worry free. I will be using this location for any future moving needs.

Kelly S. 
Rating:
5.0

Have trucks available at the place people went to rent them

Gail H. 
Rating:
5.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

Brendan A. 
Rating:
5.0

Nothing! Your friendly customer service is awesome! Great customer service with a smile! Thank you

Joe R. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Mark and Katie are the greatest!! Such kind people that truly want to help their customers succeed in whatever they are doing. I can't thank them enough for all they do!!!

Chris S. 
Rating:
5.0

the owners of M&K rentals are so friendly, they will help in any way they can,. We only rent from M & K rentals.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

LYNN H. 
Rating:
5.0

Great team at this location. Super quick, very professional and a wealth of information.

Paul S. 
Rating:
5.0

The team here is amazing. Always have the equipment clean and ready. Very professional and helpful!

Paul S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W C. 
Rating:
5.0

Customer did not leave a comment.

SHERI A. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
1.0

You charged me twice for the rental 64.90 and gave me one credit. I pd in advance and you charged me again when I returned the trailer. Mar 1-March 4 2022

THOMAS W C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
5.0

Staff is very helpful and went the extra mile.

Patricia J. 
Rating:
5.0

The truck drove well but the mirror rattled a lot and the door/ window seal was bad and it was VERY loud

Kevin K. 
Rating:
5.0

Extremely helpful and friendly staff at this location!

JEFF W. 
Rating:
5.0

Friendly and accommodating

LYNN H. 
Rating:
5.0

Customer did not leave a comment.

Amy A. 
Rating:
5.0

Not a thing. Great to do business with!!!

LYNN H. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

They are so friendly and helpful.

Terry W. 
Rating:
5.0

These folks had the truck warning up when I got there; Ther were real helpful and friendly.

Debra Y. 
Rating:
5.0

Doing great. Friendly and makes everything easy.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
5.0

Would have given my experience a excellent mark however I didn't get the furniture pads I ordered even though the rep asked if I wanted them. My fault as well I guess I drove off without them.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Douglas A. 
Rating:
5.0

Customer did not leave a comment.

Kristi K. 
Rating:
5.0

Customer did not leave a comment.

Debrah A. 
Rating:
5.0

One tire had 5 lbs of air; tires should be checked

Heather H. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Great customer service, speedy in and out, no waiting. She went above and beyond.

Dawn B. 
Rating:
5.0

Very good location and very nice and helpful people. I would recommend this store to anyone.

Eric K. 
Rating:
5.0

Awesome crew as always.

Dennis B. 
Rating:
5.0

Katie was great to work with. She had the truck pulled around front and warmed up. She made the pick up seamless and easy.

John B. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
3.0

Nice, helpful people.

JEFFREY G. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

CASEY T. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Hooked up my trailer and made the entire process fast and easy. Thank you

RYAN W. 
Rating:
5.0

Friendly, knowledgeable, thorough, kind and helpful!

Rebecca A. 
Rating:
5.0

Customer did not leave a comment.

Tony S. 
Rating:
5.0

Great rental place and great people.

ERIC K. 
Rating:
5.0

Customer did not leave a comment.

Deborah D. 
Rating:
5.0

Fantastic! Great customer service always had a bowl of tootsie rolls in the office.

Annastasia W. 
Rating:
5.0

The customer service is outstanding. Have rented from them several times

CONNIE FAYE M. 
Rating:
5.0

Keep doing what you are doing!!!!

Louis C. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

They were very knowledgeable and answered all my questions. Very friendly.

Colleen O. 
Rating:
5.0

Great customer service on both ends of trip

judy R. 
Rating:
5.0

Customer did not leave a comment.

RODNEY M. 
Rating:
5.0

Service is amazing every time.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

TORREY EUGENE C. 
Rating:
5.0

Very accommodating. Fast service with a smile. Will definitely do business with them again.

Andrew E. 
Rating:
5.0

Nothing

JOSHUA V. 
Rating:
5.0

I could not have had a better experience with U-Haul in Sheridan. My unit was reserved as requested, on time, and when I returned it early and under mileage I received a refund. The personnel were friendly and accommodating. Highly recommend the Sheridan branch of U-Haul to anyone that needs this service!!!

cole E. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM GRANT H. 
Rating:
5.0

Just an awesome experience all around.

Sam I. 
Rating:
3.0

Customer did not leave a comment.

Darla H. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW KENNETH H. 
Rating:
5.0

Superb customer service, fast and friendly!!

Dawn B. 
Rating:
5.0

Let customer know where pickup will be further in advance

VERNON D. 
Rating:
5.0

We will definitely use M & K Rentals whenever we need to rent a trailer! Katie goes above and beyond helping us! Absolutely no complaints.

HERMAN D. 
Rating:
5.0

Customer did not leave a comment.

JAMES KELLEY S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN DOUGLAS R. 
Rating:
5.0

They were outstanding, made the return process painless. Very prompt and courteous. Highly recommend them.

Brian R. 
Rating:
5.0

Wonderful experience with the people at this location. VERY congenial and professional people!

Richard Llewelle H. 
Rating:
3.0

Customer did not leave a comment.

SEAN ANTHONY W. 
Rating:
5.0

Customer did not leave a comment.

TONI P. 
Rating:
5.0

Friendly and helpful

CHARLES RICHARD W. 
Rating:
5.0

Katy, I believe was the name of the wonderfully nice, friendly, warm person who checked me in and got me going with the truck in Sheridan! Thank you so much you helped make my day good!

Lara S. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
3.0

Possibly a designated marked drop off spot for after hours. The location provider has done a great job making it easy for customers, but for online drop off there isn't much direction on uhaul's end

Christopher Jord S. 
Rating:
5.0

Customer did not leave a comment.

MARVIN B. 
Rating:
5.0

The customer service representative was very knowledgeable, helpful, and friendly and I am sorry that I did not remember her name but she did a great job.

JOSEPH B. 
Rating:
5.0

Katie was amazing to work with. She was very friendly and helpful.

BRUCE A. 
No reviews have been submitted for this location.

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