Customer Reviews for M&P Diversified Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ed P.
Customer did not leave a comment.EDGAR P.
Customer did not leave a comment.CHARLA G.
Customer did not leave a comment.MARK T.
Customer did not leave a comment.JAMES P.
Customer did not leave a comment.herman M.
This location was absolutely terrifying and I feared for my personal safety. First, it's located in one of the most dangerous neighborhoods in town. Second, when I arrived there was no one there to help me. Third, when I rang the door bell, no one answered expect a large vicious dog barking at me. Thank GOD, I didn't send my wife here. I cannot honestly believe you expect people to drop off equipment here. One of these days you're going to have a lawsuit on your hands when less aware person ends up robbed or a victim of violent crime at this location. This was even more frustrating knowing there were multiple other locations in the area that were way safer and I was forced to drop my equipment here. In the future, I suggest that your executives actually visit these places themselves and see if there's be OK with sending their children/spouses there before signing them onto your network. Absolutely disgraceful.NICHOLAS N.
The guy working was very pleasant and helpful. I had had a bad experience at the 3550 S. Sheridan location and was sent to this location. So glad I was. Very good experience.SANDRA G.
Customer did not leave a comment.PAULA E.
Customer did not leave a comment.Nicki D.
I had originally ordered some boxes a box for my tv and some packing pads and the only thing I got when I picked up the truck was the packing pads 12 grey blankets. I would like a refund on everything else because I didn't get anything else. Also the door locks on the truck were broken when I picked it up they need to be fixed before this truck is rented again.Darrell H.
Customer did not leave a comment.DUSTIN P.
Customer did not leave a comment.Samuel P.
Customer did not leave a comment.Mitchell R.
Customer did not leave a comment.CHRISTOPHER H.
Customer did not leave a comment.SEAN R.
Customer did not leave a comment.garvin M.
Customer did not leave a comment.Tiffany B.
Mark is a great guy. I would definitely rent from him againERIC S.
Excellent all around!Genyce G.
Customer did not leave a comment.bruce G.
Excellent salesman, friendly and great attention when I was returning the truck and equipment.Feliciano M.
Customer did not leave a comment.MARCUS A.
Customer did not leave a comment.DEE V.
Mark went above and beyond in giving me help. Literally I came walking in face covered in blood. I warned him ahead of time that an altercation had just happened between me and my ex-spouse and I was going to look like that. Think he could tell I was trying to hurry up and get out of town where I'd be safe and he facilitated and got me going ASAP. The world could just use more guys like him and your company that is blessed to have him.WILBERT O.
Customer did not leave a comment.Martin B.
Very good customer service I would rent equipment from them againLeroi D.
Actually have the truck ready at the location selected when booked. Actually have the drop off selected when booking and not one 15 miles away tgat there is no office and no one answers the phoneRonald B.
Customer did not leave a comment.DREW U.
Customer did not leave a comment.Bjoern K.
I was upset with the process of picking up my rental. I had reserved a specific location for where I wanted to pick up the uhaul, then when I got there they said my u-haul got dropped off at a different location 20 minutes further out from where I live and was suppose to pick up the truck. No one called or left a voicemail, nor did in receive an email that the location was changed. They also did not have the correct size truck for me that I requested. Overall I was not happy, and I reserved this truck at least a week prior.Brea E.
Customer did not leave a comment.DUSTIN V.
Well gentleman works there goes beyond to help people he's just a super person to work with!! He is a keeper.Robert C.
Customer did not leave a comment.victoria J.
Customer service was awesome, very friendly, good price, quick service. We plan to use this location for services again soon.Camille C.
Customer did not leave a comment.harry C.
The location and the person we picked up and drop off wasn't the problem he was fantastic. The problem is with the person who booked the uhaul for us was supposed to add on 162 miles to our package and he only added 56 so now its a waiting game to see if im even going to get the $100 i was over charged. I will never us uhaul again with all the hassle we have had.Rachele M.
Customer did not leave a comment.FARIN M.
Customer did not leave a comment.JA D.
Quick to get me going with no hassleBruce S.
Customer did not leave a comment.APRIL L.
Customer did not leave a comment.Samantha W.
Customer did not leave a comment.JUSTIN R.
Customer did not leave a comment.Tavita O.
Nothing to change, I will rent from this location again!!rogan S.
I was charged almost triple of what my initial estimate was on the website.Anna H.
Customer did not leave a comment.Jada L.
Customer did not leave a comment.EILEEN J.
The people who manage your u-haul stores are great! They work hard to give excellent service. The ones I meet & worked with were â€œThe Bestâ€. I had problems I had came with your computer & security. I know these are both important. But your system made my move every unpleasant. The people in your stores are wonderful BUT the people who keep your business safe were very questionable.PAULA O.
Customer did not leave a comment.IRENE O.
Customer did not leave a comment.Elaine S.
Customer did not leave a comment.Tammera B.
Customer did not leave a comment.Thaddeus L.
Customer did not leave a comment.STEPHANIE B.
I return truck on time with the proper amount of gas but was charged $13 for gas.Vernon C.
Customer did not leave a comment.Mary R.
Customer did not leave a comment.Garrett B.
Friendly personalized serviceNICHOLAS T.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Kenneth F.
Customer did not leave a comment.TARICIA V.
friendly staff. got the job done!jared W.
Customer did not leave a comment.Greg B.
This was not my original pickup place, no call or e-mail to notify made me loose valuable time.Jose R.
Customer did not leave a comment.Sherry K.
Customer did not leave a comment.Susan A.
Customer did not leave a comment.BONZIETA Y.
Customer did not leave a comment.Tyler D.
You Guys Are Wonderful Thank You!Demahnie C.
Poor office conditions. Waited for attendant to get contract ready in computer. After an hour of him trying to fill out the contract and contacting three other people for Help, I asked do you not have paper contracts to fill out in stead of computer contract? The attendant said OH Yes and took 10 minutes to fill out. Ways to improve: Drop this location from your pickup or drop off locations.Roger Y.
At pickup location, Mark (M&P Diversified) was very friendly and helpful. Very nice gentlemen! I booked my reservation online and the entire process of picking up truck went smooth. Mark was pleasant, friendly and professional.Sherry C.
The staff at M&P Diversified Management were professional and courteous. I really enjoyed doing business with them and hope to have an opportunity to do business with them again.James M.
Very nice people. I was extremely impressed.Margie S.
Customer did not leave a comment.David W.
It was great...very personable "team member", lol...and was or exceeded my expectationsCecil W.
Rental return location did not receive info regarding my return so he had to locate it.Ronald M.