Customer did not leave a comment.CHRISTINE R.
Customer Reviews for Marys Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I always make an effort to rent from the Meadville U-hallthey've always been fantasticPAUL M.
Customer did not leave a comment.Daniel S.
Customer did not leave a comment.SHANE G.
Simple process Friendly owner. Clean & safe truck. Highly recommendLISA G.
Absolutely nothing your agent was excellentWANDA F.
The guy was rude and ignorant, The truck was covered in mud the gas gauge did not work properly, You would have thought it the end of the world for the guy to get the ice n snow off the windshield and get the wipers from being stuck to the windshield, Very unprofessional. Will use enterprise from now onRICHARD B.
Customer did not leave a comment.ROBIN W.
Helped us out. Kind and informative. Will definitely do business again.DAVID H.
Customer did not leave a comment.KIRT B.
Customer did not leave a comment.CURTIS A.
Customer did not leave a comment.DONALD W.
Customer did not leave a comment.ADAM W.
Customer did not leave a comment.SAVANNAH C.
Would like to see a rental van closer to zip code 16323MICHAEL A.
Back tire was low. We had to stop and add air twiceTHOMAS H.
Head lights, we're dangerously dime high beem was l I ke the parking light were brighter. The wiper blades had the rubber half ripped, and it rain the hole 900 miles, the defroster did not work heat only work if it was blowing on your feet. Plus I went all that way and you could not get me a truck with cruiscontrol 900 milesJOSEPH N.
No weakness identified so far. Keep the good job.Marie A.
Very very helpful. And, very nice to interact with.REBECCA F.
Service at this location was phenomenal. He went over and above to make certain our move went smoothly by giving us an extra day, This made a huge difference and took a lot of stress off because we were able to accommodate the unexpected while still having enough time to get the truck unloaded. We also LOVE the fact that UHaul makes their own trucks and trailers (the hitch on the car trailer is awesome!), more American jobs!!! Equipment was easy to use (though the car dolly could use a wheel on the tongue to help move it, we used a cart), easy to clean when done and well maintained.ROBIN P.
Customer did not leave a comment.PAUL K.
You don't need to improve a thing. Service & everything was great. Pricing was more than fair. I would highly recommend Mary's U-Haul.PAUL S.
Everyone was very accomodating and very kind.MARK B.
Customer did not leave a comment.HOWARD F.
This location went out of their way to take care of us. Even loaned me a come-along wench at no charge. Highly recommend.PAUL EDWARD A.
Customer did not leave a comment.Scott W.
Great ServiceJON P.
Clean business, Welcomed as soon as I walked in, politely greeted me and stated he would be right with me after his two customers.ROBERT Z.
Customer did not leave a comment.Paula Y.
The gentlemen were very kind and awesome to do business with.Christopher R.
Customer did not leave a comment.BARRY D.
Customer did not leave a comment.Skyler M.
Excellent service--hassle freeSam C.
Friendly and proficient service.WALTER K.
Staff very friendly. Fast, efficient service.GARY B.
Customer did not leave a comment.Dorene H.
Mary's rental was excellentjohn D.
There is no improvement needed for Mary's. They were very professional and courteous. The whole uhaul experience with rental thru the main number was a disaster , unprofessional. Mary's made everything perfect when they took over the reservation!!!!MICHAEL H.
None - would have been more convenient if our destination had open uhaul dealership ( on Saturday) so we could rent 1way.LARRY P.
Customer did not leave a comment.MARJORIE F.
Customer did not leave a comment.Robert C.
Just a all around terrible move battery died couldn't get lock undone trailer door to you haulJOSHUA K.
Everyone was helpful and politeJOHN M.
Customer did not leave a comment.BRYAN M.
Customer did not leave a comment.RONALD S.
Customer did not leave a comment.Lyndon P.
The only issue I had was I had to drive an hour and a half to drop the trailer off I thought I was going to be able to drop it off at a location it was only 35 minutes away and I called the 800 number and they said that was the closest place I could drop it so after a 10 1/2 hour drive I had to drive another hour and a half after unloading to drop it off and then another hour and a half backGregg F.
Very friendly and easy to work with. I would recommend this Uhaul dealer.James M.
Nothing to improve. Could not of been anymore helpful. Great moving experience! Thank you.CONSTANCE K.
Customer did not leave a comment.MARK V.
You did a great job and everything went smoothly. I appreciate your kind and professionalism! ThanksDEBBIE H.
Customer did not leave a comment.David G.
Customer did not leave a comment.JOSEPH P.
Your trailers need jacks on them!!!!SHAWN L.
180 degrees opposite of the pick up location. 100% professional!Doug H.
Great people great location I'll be back again thanksROBERT F.
The sales guy was very accomodatingDONALD P.
Customer did not leave a comment.Riley P.
I didn't know you needed to take pictures of the mileage, i had already locked up the truck and slid the keys into the return slot before i did the online return. the alternative is to pay another 20 dollars tomorrow? that could have been explained ahead of time. otherwise was a great experienceTimothy W.
Customer did not leave a comment.BERNARD H.
Customer did not leave a comment.BARBARA K.
Clean the cab of the truck better, it was very dusty and smelled like cigarettesCHRISTOPHER H.
Customer did not leave a comment.RICHARD W.
Customer did not leave a comment.JONATHAN W.
The drivers door whistled and the drivers window kept going down by itself for 1160 miles . The windshield and box leaked badly luckily the stuff in our boxes was washables and rain water poured down my backrobert D.
Customer did not leave a comment.MEADOW W.
Staff was friendly & efficient. Would definitely recommend this location, will patronize this location again.TIMOTHYJAY K.
Customer did not leave a comment.MARY M W.
There was an obnoxious air freshner smell in the van which both my husband and I were unable to take. We became dizzy and nauseous unless we drove with the windows open. Even sitting outside near the vehicle if the doors were open (as we tried to air it out) gave us headaches. Very, very bad.MARY L.
Great help & service. These guys are excellentHARRISON D.
Customer did not leave a comment.STEVEN B.
I don't see anything else you need to do you guys were very polite and helpful n I was very pleased to be a truck renter you were up front n honest with me I was going to get a u-haul from Ohio but I had no one to drive me there and when I called you guys I was happy to get a u-haul local to get done with what I had to do thank you n our pleasant happy day have a great day n keep smilingEDNA D.
Organized and clear instructions listed at this location.Darnell T.
Rented here a couple of times this year. These guys are great!!!RICHARDJOSEPH W.
Great customer service. Trucks were safe and clean. I would definitely recommend them to anyone.CHRISTA Y.
Terrible , not accessible . Too much in the parking lot and hard to get into . Parking too tightMorgan C.
WORST EXPERIENCE EVER!!! Made reservation 2.5 weeks in advance and once I checked in the day before pickup, I was directed to pickup from a location 40miles away only to then go to another location to pickup the auto trailer. None of which were remotely close to original pickup. Not to mention I spent about 1/8 of a tank of gas plus miles driving an empty Truck to the next location to assemble what I pod a premium for. In closing, uhaul made this move 1,000x more difficult and cost me an additional $50-75 due to going over miles and gas consumption caused by driving around Pennsylvania collecting my equipment from the various uhaul locations. VERY DISAPPOINTED and will more than likely look elsewhere when moving next time.Anthony B.
Customer did not leave a comment.CHRISTINE K.
A+++. Very professional kind and courteous!!RODNEY A.
Customer did not leave a comment.ZACHARY M.
Customer did not leave a comment.Thomas J.
Customer did not leave a comment.ELIZABETH Z.
Customer did not leave a comment.Stel P.
Friendly & efficient. Attuned to customer's needs.RAMON R.
Amazing service and incredibly kind! Everything was all set for our move.VICTORIA P.
Customer did not leave a comment.James S.
Customer did not leave a comment.RICHARD L.
Staff was very pleasant and friendly. Renters need to be respectful of other renters and return the equipment on time.Laura W.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.EUGENE A.
Provide people to help move.TODD P.
Customer did not leave a comment.ROBERT H.
Great product and service.MICHAEL B.
Customer did not leave a comment.Dean W.
Absolutely nothing. Exceptional location and owners.ANDREW V.
Customer did not leave a comment.REGINA G.
Customer did not leave a comment.Riley P.
Customer did not leave a comment.Dominic S.