Customer Reviews for Max Auto Tech Inc
(U-Haul Neighborhood Dealer)

1413 reviews

1431 Inwood Ave   Bronx, NY 10452
(170th st)

(718) 293-3744

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(718) 293-3744

1431 Inwood Ave
Bronx, NY 10452
(170th st)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Have a good personal at all locations, first impressions is always welcome customers

MATEYOSY K. 
Rating:
5.0

Very speedy and great customer service. Everything was cleaned and ready. Definitely recommend this spot if you need a rental.

Vanessa M. 
Rating:
1.0

We reserved a 15ft box truck with a ramp and got a 10ft box truck without a ramp instead. When we got there they told us someone had already taken the 15ft box truck with the ramp. We would not have reserved a 10 ft box truck without a ramp, but at this point in the day we had to make do with what was available.

JERSONA D. 
Rating:
5.0

Customer did not leave a comment.

Johanna R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN L. 
Rating:
5.0

Customer did not leave a comment.

ANDRESF P. 
Rating:
3.0

Because I ask for my bill he told he dont have nothing to do with I have to call u haul I mean I am very frustrated

ADWOAAFRAKOMAH H. 
Rating:
5.0

The parking for the drop off instantly, to avoid spending above your rental time.

JONAS N. 
Rating:
5.0

Customer did not leave a comment.

CANDIDOA G. 
Rating:
4.0

When I signed up online i was told I could do a person-less pickup at 8 AM. When I arrived, the app said I could not do that s I had to wait for the place to open. The gentleman running the shop was very helpful to get me out quickly.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

SADIELROGELIO O. 
Rating:
4.0

Good customer service. Thanks.

Alberto R. 
Rating:
5.0

Great service

Djiwa I. 
Rating:
5.0

Customer did not leave a comment.

Leyvi V. 
Rating:
1.0

Rude staff. Equipment barely working, dirty and poorly maintainer truck

Humberto A. 
Rating:
5.0

Customer did not leave a comment.

Ignacio L. 
Rating:
5.0

All was good and fast service

Pedro O. 
Rating:
1.0

Customer did not leave a comment.

FREDDYC G. 
Rating:
3.0

Customer did not leave a comment.

BENJAMIN F. 
Rating:
5.0

Customer did not leave a comment.

Carolina M. 
Rating:
5.0

Agregar gratis o incluido al precio: un equipo de carga de 4 ruedas y lazos para amarrar la carga.

MANAUREA P. 
Rating:
5.0

Customer did not leave a comment.

diana C. 
Rating:
5.0

Everything was good for me

MAVISP O. 
Rating:
4.0

The customer service here was fast and very friendly. I did all the steps on the app and it was very convenient. Unfortunately I feel the truck could have been cleaner. It was dusty and unkempt.

freddie P. 
Rating:
5.0

Max is so helpful and my truck rental went quite smoothly. Thanks, Max and staff!

Laura K. 
Rating:
2.0

Clean truck without Tabaco in it preferably. Have items needed available or answer the messages to inform customer of availability.

Davidson F. 
Rating:
3.0

Clean vehicles

WAYNE R. 
Rating:
5.0

Customer did not leave a comment.

YORKYA G. 
Rating:
5.0

Customer did not leave a comment.

WILSIA M. 
Rating:
4.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

STIVENALEJANDRO R. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Lisbeth U. 
Rating:
5.0

Very easy to get the truck.

RALPHJ R. 
Rating:
5.0

I RESERVE WITHOUT INSURANCE AND THE ATTENDANT PUT IT ANY WAY ON THE BILL

EDGARERIC S. 
Rating:
1.0

The man in the office was rude and unprofessional when I dropped off the truck.

Lazaro H. 
Rating:
5.0

Customer did not leave a comment.

JOSIBELALEXANDER C. 
Rating:
3.0

Customer did not leave a comment.

LUIS T. 
Rating:
4.0

They are located on narrow one way street. The manager explained the quick instructions about the vehicle at the side of street, while traffic is running busy. So I guess that this u-haul place for someone who is more expert driver. We return the truck after the store shutdown. We left the truck on side of the fire hydrant. But they took care of that. Thanks.

Sam S. 
Rating:
4.0

Customer did not leave a comment.

DILLON J. 
Rating:
4.0

Customer did not leave a comment.

JUANORDANYS A. 
Rating:
5.0

Customer did not leave a comment.

Juaneris D. 
Rating:
5.0

Customer did not leave a comment.

E A. 
Rating:
4.0

Customer did not leave a comment.

HEYMMIKATHERINE M. 
Rating:
1.0

The customer service was horrible. The guy refused to use my card and then told me there was an issue with my bank. 0/10

Johan A. 
Rating:
5.0

Customer did not leave a comment.

ELVISJ A. 
Rating:
1.0

First off the vehicle that we have received was not adequate or up to heart with standards of safety whatsoever. The truck after only 1/4 of the expected drive started to smoke and spray out liquids and fumes from under the hood then it fleetly broke down on the side of the highway in which we called the one 800 U-Haul number. U-Haul sent out a tow truck to only pick up the vehicle that was not operating they did not replace the vehicle whatsoever. U-Haul then left us stranded on the side of the highway for hours did not find us a replacement. It is now currently Tuesday at 5 AM and you all still has not supplied us with the truck our rental was on a Friday our things are still left in another state. This location and this company do not care about their customers do not care about their safety do not care about their property and do not care about their word that their equipment will be adequate and safe for transport.

MYCKOL L. 
Rating:
4.0

Customer did not leave a comment.

JONATHANJ K. 
Rating:
5.0

Amazing !!!

ALONDRA A. 
Rating:
5.0

Customer did not leave a comment.

Benjamin F. 
Rating:
4.0

Customer did not leave a comment.

MILAGROS S. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA C. 
Rating:
3.0

Customer did not leave a comment.

EDWINJ M. 
Rating:
3.0

Customer did not leave a comment.

Donald O. 
Rating:
5.0

Max is great ! Buen servicio

ARGENISJOSE N. 
Rating:
5.0

I can't think of anything. Prices are reasonable and ataff very friendly. This was my first time renting at this facility and I would reccomend highly. Thank you for making my move a little easier.

denise S. 
Rating:
5.0

Customer did not leave a comment.

ADONNIA S. 
Rating:
5.0

Very nice team over there and very quick and safe process... I will use it again soon.

THAWRY P. 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO R. 
Rating:
1.0

There vans are not safe check engine light was on the break light was on and the oil change bell kept ringing and going off the whole time driving if I wasn't pressed for time I wouldn't have even accepted the van . When I notified the customer rep she said she knows talk to the guy he changed my van with a van that had the Same issues .

NAIMM A. 
Rating:
5.0

NICE CUSTOMER SERVICE

ibsen N. 
Rating:
1.0

THE LADY THAT WORKS HERE WAS REAL RACIST MADE ME WAIT BECAUSE SHE SEEN A SPANISH MAN N FRONT OF US AND SAID SHE IS NOT DOING NOTHING UNTIL HE RETURNS CAUSE HE WAS N FRONT OF US ALSO SHE SLAMMED THE DOOR ON US BECAUSE WE DID NOT KNO THE ENTRANCE TO THIS LOCATION IS INSIDE THE GARAGE WHICH WAS CLOSED WHEN WE GOT THERE SO WE HAD TO WAIT UNTIL SOMEONE CAME TO OPEN IT VERY BAD EXPERIENCE NEVER AGAIN

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

HENRYMANUEL E. 
Rating:
5.0

Activate billing online instead of having to pay in person upfront during the pandemic.

Luz S. 
Rating:
1.0

The guy who registered us at this location was rude, condescending and just plain nasty. He refused to honor what the Uhaul customer service agreed to. Said his rules were the only rules and he would have to register us like we never spoke to the uhaul rep. He was not forthcoming with information and became belligerent when I asked questions. This was the worst customer service experience I've had. I've used uhaul for years but after that treatment I doubt I will again.

Sharon N. 
Rating:
1.0

Terrible online portal. Uhaul says a truck is available, but when the date of the reservation comes, there is no truck available although a reservation was made weeks prior. Poor customer service as well to address this issue. Will not use again and recommend no one else will.

CHARLESV D. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
4.0

Make sure when customer requests dolly or moving equipment to accurately have the equipment available

Jada J. 
Rating:
5.0

Customer did not leave a comment.

ERICC R. 
Rating:
3.0

Shorten wait time

prince A. 
Rating:
1.0

I was charged for an item i never received (ceramic tape) for my table, the man in charge of the operation was very ride to me and my family and falsely calculated the fuel within the van and gave me a vehicle nearly on empty and refused to aid in resolving the situation and snapped at my uncle for it. Very unprofessional and misleading and to be charged such an amount for very little in the purchase plus not professionally giving me the things i ordered with my hard earned money was a wake up call to never come back to that location.

charles L. 
Rating:
5.0

Im getting charged more than im suppose to the guy told me i would only get charged $70 but u guys are charging me more is not fair

elvin R. 
Rating:
5.0

Customer did not leave a comment.

MIGUELA C. 
Rating:
5.0

Customer did not leave a comment.

IVETTELEE P. 
Rating:
1.0

we were over charged

Kimberly G. 
Rating:
4.0

Customer did not leave a comment.

Silvio G. 
Rating:
1.0

They need to work on customer service. They were very rude, irresponsible and does not follow a schedule.

Sagrario M. 
Rating:
3.0

You need to hire more people to answer the phones. One hour waiting is not sutible especialky at night abd when in a strange place. Poor, poor quality and fir that reason alone i would hesitate refering someone to your company

priscilla O. 
Rating:
1.0

The dropout was horrible. the owner didn't want to here anything I had to say. ( call UHaul) give me the key and you will be billed This was the worse experience I ever had .

JOHNNY K. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

The lady was helpful lot I will renting again from it location .

KERUIN G. 
Rating:
5.0

Customer did not leave a comment.

HUSSEIN S. 
Rating:
5.0

Customer did not leave a comment.

JOSEM R. 
Rating:
1.0

The level of disrespect and rudeness i experience at this location was the most aficiatin and very short and demanding which at some point i had to stop anwering the ended up charging me more and costing more money and extress than the good i got for the money i paid.

Greg H. 
Rating:
4.0

Customer did not leave a comment.

Zobeida D. 
Rating:
5.0

Customer did not leave a comment.

Enmanuel V. 
Rating:
5.0

Excellent customer service

ORLANDO P. 
Rating:
1.0

They are to tude.

CRISTIAN A. 
Rating:
2.0

They delay you ,the location is very bad and they are thieves they charge me $63.40 but they took 67.00 plus extra charges of $18 plus. They should be very careful

Kwadwo A. 
Rating:
3.0

Customer did not leave a comment.

Alejandro G. 
Rating:
5.0

Customer did not leave a comment.

Yenny V. 
Rating:
3.0

Customer did not leave a comment.

Vickiana R. 
Rating:
4.0

Customer did not leave a comment.

Vanessa J. 
Rating:
4.0

Customer did not leave a comment.

Jermiel M. 
Rating:
5.0

Customer did not leave a comment.

Carla D. 
Rating:
5.0

My U-Haul experience my amazing! Thank you U-Haul!!!

JENNIFER R. 
Rating:
3.0

Make sure all things are disinfected. I saw none happening

William Z. 
Rating:
5.0

Customer did not leave a comment.

JENNIFERVIRGINIA M. 
Rating:
5.0

Customer did not leave a comment.

ELVIN AMAURY E. 
Rating:
5.0

Customer did not leave a comment.

jose F. 
No reviews have been submitted for this location.

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