Customer Reviews for Meadow Farm Equipment

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Meadow Farm Equipment

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Ryan B. on

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Leonard S. on

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Albert P. on

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In and out in 5minutes. Only had to wait for one customer. For me it took less than a minute. She asked for the keys and said I would get an email with receipt. Later receipt came showing I owed nothing. All prepaid. What a great way to do business.

richard P. on

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I was given a larger truck than the one I reserved. I was made to pay the rental fee for the larger vehicle. The local office blamed U-Haul central for the problem. Moreover, I returned the larger truck after just a few hours because I found that I had difficulty backing up the larger truck. Not a happy experience.

Chuck K. on

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Robert V. on

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Local agent Jen is outstanding

David F. on

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A little more instruction for "newbie" renters on how to operate truck, expected gas mileage, etc.

Shane H. on

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Keith K. on

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Have your customers go to Meadow Farm. We had a great experience and the young lady that assisted us was very helpful. My company WILL use meadow farm in the future. Keith Kelly Dresser Hull Co. Lee, Ma 01238 413-243-1400

Bonny F. on

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The folks I dealt with in both Lee and Great Barrington were so very helpful. Really nice people!

hrutvik P. on

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philip M. on

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Location closed when trailer dropped off.

Anthony A. on

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Great pick up experience!!

stew B. on

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George P. on

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At this location Jenn was great. Budget had screwed us ( would never use them again) and Jenn came through and was most helpful.

Mark D. on

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Service was quick and kind! Friendly woman helped me locate a trailer from along our route. So helpful and patient!

Edgar K. on

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Ken F. on

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Kevin L. on

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Michael K. on

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All was excellent. The truck itself had no shocks and needed to be aligned. (Desperately)

Marianne K. on

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Super location, staff, experience.

Edwin E. on

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Car carrier rental process at Meadow Farm was awful! Everything was excellent until they tried to enter my card into the payment system. Twice they used their tablet to image the bank card: both tries come back “declined”. Then they try swiping, then two manual entry tries: all come back THEY SAY “declined”. An hour before I had paid for the truck on the same card with no problem. So I call my bank and discover there were no charges from or attempts to charge by Meadow Farms Equipment. The “nice people” at Meadow Farms say its my card not them or maybe its the UHaul system itself. have to pay cash to get trailer. I do. The next morning I check with another dealer who looks up my account. I am told Meadow Farms never managed to get the payment into the UHaul system even though she could see they had attempted 5 or 6 times. Apparently they have a bug in the store level of order/payment entry. They said it was my fault when it was their incompetence, forced my to pay cash, and were pretty short with me about the whole thing. Use a different dealer if you can!!!!

James D. on

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andy B. on

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SUZANNE P. on

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Andrew W. on

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MILAGROS M. on

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john S. on

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Sales rep was outstanding and made the whole process very easy and pleasant. Customer service rep was also helpful during non-business hours.

Celeste B. on

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Kenneth L. on

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The staff and location were great! I did not appreciate the bait and switch tactic. On line I am shown options for a a van and pick up truck, the reality, those options are NOT available. However, the more expensive box truck is available. When asked if I could reserve a van for future use I was informed that this location cannot obtain those vehicles. Even though the website for this location clearly advertises them.

george G. on

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Monica D. on

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Jeff H. on

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These guys helped make our move a snap! My schedule wasn't really normal but they made it easy to work around and get the job done. Definitely would do business again with this location. Thanks!