Customer did not leave a comment.brian W.
Customer Reviews for Meineke Car Care Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Yall change mevall these extra fees the truck was dirty when u rented it and the back of truck was empty .u just try to get extra money any way u canLAJUANA W.
The truck was not available for mobile check in. I had to wait for the pick up location to open, which pushed back my moving schedule. I also reserved moving blankets, furniture dolly, appliance dolly, and a hand truck. This location had none of these. I had to complete my move without these necessary items. Extremely upset with Uhaul Corporate for not advising me that this pick up location is not set up for having accessory equipment. Will never do business with Uhaul again!Duanne H.
Customer did not leave a comment.Edna C.
Customer did not leave a comment.Melinda W.
Customer did not leave a comment.CLIFTON J.
Customer did not leave a comment.Ernesto O.
I rented a furniture dolly that was not in the truck. Still charged and was not contacted when I disputed the charge.Justin S.
Customer did not leave a comment.HEATHER C.
Customer did not leave a comment.Carol I.
Customer did not leave a comment.Daryl W.
Nothing the staff at Meineke was great.Rickey W.
Very good customer service.Troy R.
Customer did not leave a comment.LATASHA G.
Customer did not leave a comment.Renea S.
Easy to work with and communicate with. Battery on the truck died after going in a store and coming back out. Truck not checked/maintained but they were efficient at getting it back on the road!Sarah H.
Customer did not leave a comment.CANDICE J.
Gentleman was very courteous to my son when he turned in the van.EFFIE A.
Customer did not leave a comment.Frederick B.
My truck was disgusting. There was spilled drinks and food remnants everywhere in the cab. I was told I would be receiving an email to upload images of truck /damages , which arrived 5 hours later and then the link didn't work I'm very concerned as I'm renting again this weekend for a national moveAutumn D.
Customer did not leave a comment.ELEANOR S.
Customer did not leave a comment.Mark B.
Customer did not leave a comment.Christopher C.
Customer did not leave a comment.MARK J.
Making sure the supplies is in the uhaul that you requested.Dusten R.
Customer did not leave a comment.Roger T.
Customer did not leave a comment.William L.
Don't overcharge me for 30 damn miles you worthless money grubbing cock smoker Have you ever moved before?SAMUEL O.
Customer did not leave a comment.Alpharetta C.
Customer did not leave a comment.Gary W.
Bad everythingLiber R.
Customer did not leave a comment.Candice B.
Customer did not leave a comment.Trina L.
Great serviceCharles E.
Customer did not leave a comment.ROGER S.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.SETHALAN R.
Customer did not leave a comment.ROGER S.
When the customer drops off the rental may it be 2 minutes before closing or not give them an opportunity to get a printed receipt. I was not given this opportunity.Jerry Y.
Customer did not leave a comment.Mitch S.
Mr.Napp is very rude. He does not care about the customer his associate Tonia did not care that I was reporting that the power steering is bad in this uhaul. She told me to check the power steering myself which is very unprofessional. Mr.Napp was very sexistlatika R.
The chain hooks on your equipment do not fit a 2018 Chevrolet 2500. I had to spend $30 extra, at a hardware store, to get hooks. No buenoJOHNATHAN D.
Customer did not leave a comment.Alan G.
Great experience! Thanks!David W.
Customer did not leave a comment.jeffrey D.
Customer did not leave a comment.Brian K.
Customer did not leave a comment.ryan K.
very bad experience didn't put attention but I told them that I need to rent the car hauler one way trip to Milwaukee and they say it was going to be 89 per day and it came out to be 300 because it was one way and I told them that it was one way so they did not put no attention to me very bad had to pay more money that I should have because I didn't put no attention to me bad location where I picked it up I'm ready to talk to corporate about thisGualberto V.
Customer did not leave a comment.George V.
Customer did not leave a comment.Chris C.
Asked for and was told I had a one way contract. When it comes time to turn truck in, we're not in the U-Haul system. I review the contract...it's a local rental. So, I'm told I can either return it to the origin location, or pay the wrong location fee which is 3X the rental fee. When you're 65 miles away, this is not acceptableJay W.
Customer did not leave a comment.curtis L.
very satisfiedJeffrey D.
Meineke's fault, but it took over an hour to check in do to computer problems at corporate after I already spent an hour trying to "Express" check in. But even worse, Uhaul sent me hear after I reserved a truck, trailer, hand truck, and a dozen blankets. when I got here they didn't have the hand truck or blankets. So after I checked in I had to find another Uhaul place to get these items and went through the same hour plus check in while I had workers at my house waiting to load the truck. One word "Ridiculous". Definitely will look at Ryder or someone else next time.Daniel G.
I absolutely hate all the pictures I had to take of the truck and all the questions I had to answer when I drop off the truck. Isn't that the responsibility of the location that I rented it from?Kyle S.
Customer did not leave a comment.Jeffrey D.
Customer did not leave a comment.RALPH A.
Customer did not leave a comment.Anthony D.
I was told that a receipt would be emailed to me at this email address. I have not received the receipt email. Please forward an email receipt to me. Thank you.Brian F.
20-minute wait for drop off.Lynn J.
Customer did not leave a comment.LARRY O.
Great service. Great location, everything went fast and efficient.beatriz G.
Excellent customer serviceJerry H.
Customer did not leave a comment.Angela W.
Customer did not leave a comment.bobby P.
helpful staff, went smoothlyLESLIE S.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.elizabeth M.
Close out the Uhual return the next day and not two days after.Cory C.
Customer did not leave a comment.WASHINGTON G.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Scott C.