First, I was very unhappy that my reservation was moved (night before) from a location next to my house to another one 20 minutes away in the opposite direction of where I was headed. So it added over an hour of extra drive time and wasted fuel. The pickup location was decent and people were courteous. But the crappy part was that I had to wait 20 mins for the "U-Haul guy" while the rest of them catered to their Meineke clientele. Not to mention, there were 3 other locations closer that I know for a fact all had the same truck available. Overall, a very inconvenient experience for what was expected to be SUPER convenient. This review should separate the location experience and the overall U-Haul experience. It wasn't the location's fault that my reservation was tossed way out of my way and super inconvenient.Laura J.
Meineke Car Care Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Interior not clean nor hygienic. Other wise truck ran well an staff courteous and professional.firooz N.
Great customer service at this site...gave a helping hand!Joseph G.
Yall change mevall these extra fees the truck was dirty when u rented it and the back of truck was empty .u just try to get extra money any way u canLAJUANA W.
The truck was not available for mobile check in. I had to wait for the pick up location to open, which pushed back my moving schedule. I also reserved moving blankets, furniture dolly, appliance dolly, and a hand truck. This location had none of these. I had to complete my move without these necessary items. Extremely upset with Uhaul Corporate for not advising me that this pick up location is not set up for having accessory equipment. Will never do business with Uhaul again!Duanne H.