Customer Reviews for Middletown Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Middletown Self Storage

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David T. on

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The truck inside was dirty and stunk of cigarettes, it was unbearable during the first half of the trip. Had to leave windows open to try and air out.

kathryn S. on

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excellent

WILLIAM C. on

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Two folks I dealt with very, very nice. Great service. Will be back again

HUGH H. on

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Customer did not leave a comment.

teresa M. on

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Nothing, Cat at the desk was lovely and extremely clear with instructions and particulars about the contract.

TODD V. on

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Amazing facility and staff. The bestU-haul in the area by far.

Kevin L. on

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Very good staff. Great people

kevin B. on

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Very easy and pleasant to work with! Had just what I needed in a pinch on very short notice.

Robin T. on

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Customer did not leave a comment.

ROWLAND B. on

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great people great atmosphere

William D. on

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Clone John and Kathryn and place them at every location you have.

jorge C. on

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TOM S. on

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Middletown Storage defines the words customer experience and quality service. Always clean and ready to go even with 15 min notice. The best

David P. on

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Petra N. on

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TOM S. on

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Middletown sets the bar very high for customer service. Trucks are always spotless and ready to go when I arrive. They make it a pleasure to do business with

peter M. on

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TOM S. on

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Simply The Best Service Anywhere!!!!

TOM S. on

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Staff is always friendly and always ready for my arrival with a clean and ready vehicle parked at pickup and always ready to go. Does not get better than this.

kerry V. on

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Andrew G. on

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Very nice people work at this location!

ron M. on

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Yu X. on

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Yu X. on

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Chris M. on

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Thank you Middletown Self storage. I should have waited till the morning and talked to the people at Middletown self storage, they were fantastic! I was too busy with the move to go in there and haven't had time to talk to them. I'm sure they would have fixed my only complaint. Don't use the app it can't do math. I was over charged by 10 miles because I had no way of putting the correct milage in the app. I wanted to return the truck after hours and got stuck paying a "We don't care about our customers enough to have a proper app, fee" I registered my issue at the time but just got a bill without as much as a call or email. It's not the locations problem. Just uhaul corporate. I'll probably get a computer generated email thanking me for my glowing review because a human never reads this. They want to offer human free service then they get what they pay for.

chris P. on

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I This location has always given great service and Aquidneck Avenue congratulations to Bob Reed and his staff

Thomas S. on

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peter M. on

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excellent service

ANDREA R. on

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petrina K. on

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Bernard T. on

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I dropped off at night, using the drop box, so I didn't really get to interact with anyone. That said, all was good, no problems.

Lydia O. on

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Mike M. on

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timothy J. on

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