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Darryn C.
Customer Reviews for Midgard Self Storage Brevard
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The worker was undertrained and unable to figure out how to check us in, even though we had already completed online check in. Spent over 30 minutes at the computer just trying to get the keys.
Elijah T.Mid-Gard runs a series of U-Haul rental and storage locations in Western N. Carolina. For their own convenience, and in spite of customer inconvenience, Mid-Gard forces U-Haul customers to drop off at remote locations, costing much time (54 miles of mountain driving = 84 min.), The problem is not at all with the specific location rated here. The problem is UHaul policy allowing dealers to refuse to take trailers. It is not like they are packed full, but it is like they prioritize storage business over UHaul business. Never used to be this way.
Dean G.Amazing
Leroy W.Great product and great customer service!
Jim N.This was not the closest option for us and is an out of the way location (for us) to drop off and when we arrived we were initially told they could not accept our trailer at that location even though this was our assigned drop off location. The representative relented after discussion and allowed us to drop it off.
Stephen S.Buck did a great job, The truck was ready, it was and easy location to access. buck was friendly and efficient.
Rodney H.Buck was very helpful and accommodating I would recommend going to him for any U-Haul needs in my area.
Christopher E.Heather and the husband & wife who manage this UHaul are AMAZING! They are so friendly and the facility is so neat and organized!
David P.Nicest, most accommodating staff anywhere@
Thomas D.Buck gave a great customer service experience. He had the trailer ready and waiting. He hook it up while performing the pre towing inspection; in addition, he also disconnected the car hauler for me. Great job and friendly
RICHARD H.Easy access clean location plenty of room Other location in area was behind a sketchy Tow yard not safe ... this place safe And perfect with storage if needed
WILLIAM F.Big uHaul rental company with wider selection of vehicles.
SHAWN S.Picked up Uhaul at Midgard Self Storage in Brevard, NC. I was helped by Charles. He had excellent customer service and was extremely helpful. Give that man a promotion!
RYAN G.Quick and easy! PLEASE PUT A RUNNING BOARD ON YOUR TRUCKS. I am old and have a bad back and knees. Almost fell out of my truck 3 times.
Thomas D.Original drop off owner refused to take the truck (Everything Automotive, 69 W French Broad St., Brevard, NC) - said he had too many. He couldn't/wouldn't tell me where another U-Haul dealer was located. He never got up to acknowledge my coming in and was RUDE. The alternate location (I FOUND) was excellent.
paul V.No improvements needed. excellent customer service. The gal at the desk was a pleasure to work with A+++
Richard W.