My dollys were not with my truck although I paid for them.Cassidy G.
Customer Reviews for Midwest Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Reamond C.
Good dealership. Good experience.John K.
The gas was almost completely empty when I first got the truck. It would be nice to make sure there is enough gas in a truck before it is rented out. I was in a hurry and had to stop to get gas before i drove very far.Angela C.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Jeffery B.
We had not issue returning the truck. The parking lot was large, area was clean and drop box was easy to find.Mike M.
Customer did not leave a comment.Ronique M.
Customer did not leave a comment.Sandy M.
Customer did not leave a comment.Mark C.
Customer did not leave a comment.Lisa E.
Gas tank was said to be full but the needle was not close to touching the F. I didn't notice until I was driving out of the lot. Not a big deal, but maybe whoever does the final check for mileage, etc. should actually sit in the driver's seat instead of popping a head in the door. Gas is getting expensive these days.George G.
nothing I can think of.C W.
Customer did not leave a comment.Maureen M.
Customer did not leave a comment.Martha B.
I had a great experience!Tricia O.
Customer did not leave a comment.DONCELLA B.
I have rented U-Haul here twice both times great experienceRACHAEL G.
Customer did not leave a comment.James M.
Customer did not leave a comment.John A.
Customer did not leave a comment.Matthew M.
I am calling today I was over charged 60.00 for fuel and went to location and was told I needed to call uhaulABE V.
Customer did not leave a comment.TOD P.
Customer did not leave a comment.DEVIN H.
Customer did not leave a comment.Brian S.
No changes. Great experience.MELANIE B.
Customer did not leave a comment.Evan S.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.Hussein K.
Customer did not leave a comment.Adam K.
Customer did not leave a comment.BRADLEY R.
Customer did not leave a comment.GINA MARIE V.
Toni was very pleasant and helpful.JAMES C.
Customer did not leave a comment.JUAN R.
Customer did not leave a comment.Lisa K.
Upon pickup, we had to wait over 30 minutes to get the truck due to the internet being down. As I understand this is something that cannot be helped, it was unfortunate this occurred as we were on a struck schedule.TAMMI N.
Customer did not leave a comment.SAUSHAE K.
Customer did not leave a comment.ANFERNEE C.
Did not go inside, self drop off using the drop box.DOUGLAS S.
Customer did not leave a comment.DONITA P.
Customer did not leave a comment.WILLIAM B.
Customer did not leave a comment.Marnita C.
My location got moved around by UHaul for pick up and ended up here. Staff person at front desk was curt. I would not use this vendor again based on my experience.Stephanie B.
Make sure the windshield is clean. It was not drivablePETER F.
Bad service at mesa Az for drop offAHMAD G.
Customer did not leave a comment.DUANE C.
Not charge someone am extra day when it was NOT warranted. Ill be leaving a google review as well, as I am a google "tour guide" and have over 1 million views on my reviews. Have funEric M.
The customer service was awful, unfriendly and never smiled. Did even get a thank you, just we are closed this Saturday, Sunday and Monday. I have used uhaul several times. Usually someone comes out and inspects the truck to confirm the truck is not damaged before leaving the parking lot. I asked the two girls if the needed to come with me to inspect and the answer was, â€œgo ahead, â€œI have already looked at the truck.â€ Second, the inside of the truck leaked water in to the front part and my mattress is roughed. Customer service was on the spot to help and I am in contact with insurance company. The uhaul on Creasy Rd and S.R. 26, is where I ordered the truck. That location is on the ball.ANNETTE R.
Staff was very friendly and professional in helping us out in renting truck and auto transport. Additionally Lafayette (IN) helped us to make auto transport to be connected safely for our long road trip from West Lafayette (IN) to Melbourne (FL). Many questions were answered to reduce anxiety in all three locations in Lafayette/West Lafayette/Midwest Rental (IN).Pankaj S.
Staff at Midwest provided terrific assistancePankaj S.
Customer did not leave a comment.Javohn C.
Customer did not leave a comment.Nathan S.
Everything was perfect. Online setup/check-in/drop off. Easy peezy and worth every dime.Joel H.
Customer did not leave a comment.PENNIE J.
Customer did not leave a comment.WILLIAM EDWARD H.
Get tour damn website to upload pictures. Not spool endlessly while completing application or return.KEVIN O.
Customer did not leave a comment.Jeffrey R.
Customer did not leave a comment.Brian J.
Customer did not leave a comment.BARBIE W.