Customer Reviews for Milltown Market & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Milltown Market & Storage

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Todd H.
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Customer did not leave a comment.

Constance W.
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sharon S.
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Nothing but the best!! No problems!

ed O.
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Nothing. Great service.

Lilith W.
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Customer did not leave a comment.

Kerry A.
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The tail light to the tow dolly did not work.

Emily H.
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Gary S.
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mike M.
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robert T.
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All went as planned, the truck was ready at the time stated...I can't think of anything to improve it. The people at Milltown Market and storage are great people to deal with..Thanks.

Gabby L.
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Customer did not leave a comment.

Kevin F.
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I didn't want the insurance but he charged me for it anyway

brent B.
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erin M.
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Kyle K.
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The truck was old. The driver side door wouldn't close all the way. When I got in there was mud and dirt caked on the floor. I ended up cleaning it because the person I rented from made a point to say that I was to sweep out the truck because "he is 71 and if he has to do it he'll charge me an arm and a leg". Frankly, I feel I should be reimbursed for the trouble of cleaning another customers mess. I will probably never rent a Uhaul again.

JOSEPH F.
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mary J.
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Dolly T.
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Mark M.
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julie B.
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Tracy B.
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VERY Intersting dropping off a U-Haul at an old country store. Maybe needs a little more advertising as it was confusing.

ROBERT H.
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Chuck R.
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Brian H.
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James O.
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kevin K.
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Patricia S.
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Nothing. Everything went smoothly.

moira S.
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Jay F.
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debra Z.
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Very nice people.

Anthony R.
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GARY E.
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earnest V.
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Marc E.
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I submitted an email.

gary E.
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Joel P.
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Not much more can be done. Everything went smooth and easy. Gary and Jim at miltown were fantastic, friendly and extremely helpful. These guys are the epitome of business should be conducted!! Two great big thumbs up to this location and it's staff!

bruce G.
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None

DAn H.
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TRACY M.
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bruce E.
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Richard M.
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EDWARD Z.
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JOANNE P.
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Matt K.
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MIKE C.
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everything was seamless and went smooth

Joan G.
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Jacob M.
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Very friendly customer service and immaculate equipment. I will only use this location for uHaul needs.

william W.
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LAURA E.
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Clean the inside of the truck.

BILL W.
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I really can't think of anything that needed to be different. Gary was friendly and welcoming without forgetting to give us needed information and instruction.

steve M.
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Great customer service I have no complaints I will use them again if I need a uhaul truck.

Bryan J.
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robert K.
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Grant H.
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scott T.
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scott C.
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GARY E.
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Bobby F.
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sharon Q.
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leanne M.
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Was pushed into buying the insurance by rep who said I'll be the adult here and add the insurance after I chose not to get it.

yildirim K.
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Excellent person and friendly

MICHAL K.
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Customer did not leave a comment.

Karl J.
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I paid the extra $10.00 for the moving package which was supposed to include the dolly and 6 furniture covers, but it was not in the truck and I never received the use of those items during the moving process.

Kenneth D.
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Customer did not leave a comment.

AMANDA B.
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800 customer service was poor

LORIE R.
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TWYLA G.
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The truck was clean but when we walked in the floor was sticky all over but still happy renting from him and will again

BRIDGETT L.
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CAROL P.
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Gary is the greatest UHaul dealer around. Keep up the awesome job Gary :)

DAVID L.
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DAn H.
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ROBIN H.
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DANIEL B.
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was a very clean truck,,people that i rented it from were very nice and provided me with all the information needed above and beyond.

robert A.
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lisa R.
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I feel like my experience was fine but felt like the guy kept adding more and more charges as we talked more... : (

JEFF W.
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10ft truck was good on gas too.

CAROYLYN R.
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Customer did not leave a comment.

nicole T.
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Truck was horrible!! The back door roll up was messed up. And the truck had a faulty gas tank. It would only allow me to pump 10 to 15 cents worth of gas at a time. It took over an hour to pump a full tank....horrible experience!!!!!

MICHELE P.
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Customer did not leave a comment.

William F.
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Wilmington location was exceptional. I have no complaints, and in fact would recommend it enthusiastically to anyone and everyone. The location in Frankfort, Il, however, not so much. I reserved a 9' van for Saturday. When I arrived, I was told that the van was not available. He then stated that I should call U-haul and they would redirect me. I asked for the number. He didn't know the number and looked at me like I should figure it out myself. I had to ask him to retrieve it for me. He eventually did, and when I called, I was on hold for close to 15 minutes. The phone attendant informed me that the nearest vehicle was a half hour away. Unacceptable. I reserved the vehicle at the Frankfort location, and was told via the website that I would receive a $50 refund if the vehicle was not available. Instead, I got the run-a-round and the opportunity to try it all again on another day. Short of receiving the refund, I assure you, U-haul will NOT be my first choice in the future. The ad was at best misleading, and at worst an out right lie.

kim M.
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lower the price for the cargo van. could have gotten a much bigger pick up at Home Depot for $20 less, but I went with uHaul because you were a bit closer. Otherwise, I would have gone with cheaper. (esp. by the time you add milage, insurance, etc.)

catherine B.
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Nothing

GARY E.
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Nice ANTIQUEMALL, DOUBLES AS A UHAUL STORE, GREAT PLACE

terry R.
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Customer did not leave a comment.

THOMAS G.
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Informed Milltown about front end problem. Was told they will report and have fixed. Small parking area. Just enough room. Quick and easy drop off and inspection. Friendly service.

Aaron S.
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Customer did not leave a comment.

ROSE V.
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This was a last minute rental. Chris, on the phone was most helpful in finding a vehicle. The phone call I received, in 1/2 hour found me just what I needed. Everyone involved was courteous and professional.i will use them again!

GARY E.
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Customer did not leave a comment.

LESTER K.
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I had to pick up the truck 25 miles from the location I requested. This was 25 miles from where I wanted to load the truck. Then I could not pick up the truck until 12:30 pm. I don't know if you have ever moved but by 12:30 pm the day is half over.

DEBRA Z.
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Customer did not leave a comment.

Kara L.
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JANET F.
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Although there was a complete mix up with not only the time and location for pick up plus there was no refrigerator dolly as requested, the gentlman at this location went out of his way to accomadate me. He even drove to another facility to get the dolly. Although it required an extensive wait to pickup...kudos to this location for taking care of their customers.

ELIZEBETH W.
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The man running this place was way more than just helpful. He treated us (my daughter and I ) like we were family. He was very helpful explaining the truck and the storage unit we rented. I would hightly recommend this facility. An added plus, there was also a very clean antique store on the property and I ended up making a purchase as well. The only downside is that it was a little out of the way of the main roads.

PATRICIA K.
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The entire experience is a scam. Then, I got no reply to my email complaint with questions. Who is running this place? I need the name and address of top management/corporate.

tom N.
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Customer did not leave a comment.

ANGELA E.
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The people there, especially Gary who I dealt with were extremely nice and helpful. I was hesitant on using Uhaul because of bad experiences in the past but after usting this one in this small little town and the people that are there, I will definately use them again.

Jane P.
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RICHARD W.
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JULIUS H A.
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Very nice people. After our long trip from Georgia to Illinois our drop off was very quickly and easily handled.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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