The online check-in process was a nightmare, and will likely stop me from using UHaul again. There should be an option for counter check-in with a real person. That said, Jeffrey/Geoffrey on site, despite not being responsible for the check-in process, was extremely kind and helpful, as was Simon, the area manager whom we spoke to on the phone and who patiently helped us complete the process.
Patricia S
Customer Reviews for Mini Mall Storage Lacombe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy process… Susan was great to get me all set up. Truck was what we needed.. No Drama… I’d rent a U-Haul again👍👍Cheers
Bradley BLet me just say that I am extremely pleased with the excellent service at this location.It's superb. Jennifer just went over and above my expectations and was sooo helpful in every possible way, even taking my calls well after she left work just to accommodate my needs (9 pm). I would extremely recommend this location to everyone looking to rent storage or u-haul truck. Best assured, excellent service is guaranteed!!! Keep it up Jennifer, am so grateful for all your support. Moving can be stressful and you absolutely eased my stress....If I was your boss, I would give you a promotion cos you got this 💫💫💫
Francesca C