I had a great experience with Mini Mall Service. Their team was very accommodating and took the time to provide different options and packages that suited my budget, which I truly appreciated. There was a small glitch in their booking system that resulted in my card being billed twice. However, the staff immediately apologized for the incident and courteously explained how the credit would be applied to the following month’s bill. Their transparency and professionalism made the situation stress-free. The space I rented was clean, well-maintained, and secure. Their staff Ayushi was consistently courteous and kind, Bharat who regularly check in to make sure everything is going well and to see if there’s anything else I need and Rhodora who was assisted with my booking. I also rented a Uhaul van with them, it was clean with a full tank and was available for pick up in this branch. Overall, a positive experience and excellent customer service.
Ana D
Customer Reviews for Mini Mall Storage Saskatoon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle was almost frozen. Could barely get the back door open. No information known about the last mechanical inspection on the vehicle. Dolly we requested wasn't available although we were able to get a different one. Check in process was terrible, very slow. I definitely wouldn't recommend this location to anyone
Krista WThe last user left a frame painting in the truck also the front was a bit dirty. Pick up and drop off was easy. Overall, Thank you Uhaul.
ADEDAYO A