Truck was ready and they have great customer service at Minter Enterprises
Chad S
Customer Reviews for Minter Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service and verify friendly
Patrick FHave some moving blankets and a hand truck if needed
Bryant SMy drop of transaction at this location is one of the smoothest and most friendliness experience I’ve ever had in all my years of using UHAUL services to move my personal belongings. I will definitely always choose this location as my drop off location as well as pick up location in the Rappahannock Academy VA area. This was not the closest location for me to choose for my drop off location but I’m thankful that the gentleman at my pick up location in Brookville Pa found this location and confirmed the hours of this location for me. I highly recommend this location, the woman that checked in UHAUL Rental was very welcoming, kind and friendly.
Kelly BVery friendly service!
John ASuper friendly and helpful.
Michael CExcellent service as usual!
JEROME RMinters was so helpful. Great job
John SVery professional and courtesy. Good hearty people.
Earlline TGood people
Pauline TCustomer Service was top knotch and very helpful. Very hands on and informative. Would recommend her and this place a thousand times over anyone and we’ve rented uhauls before (not here).
Brian DGreat
Meksut PU-Haul saved our day!!!
Parbhat KThe customer service at this location is Excellent !!
JOSEPH KGreat all around. Thanks!
Charles CStaff was extremely friendly and helpful, and the online process was very user-friendly. Will highly recommend.
Kelly TVery friendly staff.
Jason SFirst thing I ran into was an e-stop. I think I understand what happened there from a previous rental. I just don't understand why it couldn't have been taken care of by Katrina Minter U-Haul location. I wouldn't have been delayed a whole day on my plans. And I just have to say that Katrina made my whole trip a lot better than it could have been. Like I said I was delayed a whole day but she did everything she could to help me out and get me on my way. You all should be proud to have her as one of your vendors! She is 5-star as far as I'm concerned!
Christopher HStaff was friendly and very professional
Susan CThis location did not give me a military discount after I presented them with my current military I.D. card. This has added an additional monetary burden to my move. The lady there said that I would have to get with "big U-Haul" to get my discount. She said I would get it when I turn it in in Arizona. She obviously lied to me.
Patrick MLadies at Minter Enterprise were very polite and helpful. The whole process was very easy.
Jordan MFriendly, helpful customer service! Best experience in a long time and model for great business practices👍
Lisa VWonderful customer service. Highly recommend this company.
Alfred BMinters towing and repair company where we got the truck were awesome. Very helpful and caring. Great company and I would recommend all my family and friends to get their U-Haul trucks from them.
Donald HEasy to work with, great staff.
Kathleen MThere is to much picture taking on the app.
Kenneth BExcellent service!
Terresa PMy 4th rental in recent weeks as we make our move. Excellent availability and customer service. Lauren was able to assist us on very short notice !
Robert BNothing. Katrina made tge pic up easy. She showed me the available van and I booked it on the spot. Lauren made it quick and simple to return.
Robert BMinter Enterprises is by far the best kept secret for rental pickup and drop off. Ed and Katrina Minter are fabulous people who meticulously maintain the grounds and equipment.
EDWARD AWide availability of trailers and a very friendly atmosphere.
Bert EThere was an equipment problem which was ultimately resolved when the truck was swapped out.
Judith MStaff was excellent. They met our expectations and were very professional.
Jesse KMinters were 5/5 stars. Very friendly and family style hospitality.
Brandon JReally love how easy pick up and drop off was. Whoever designed the app is brilliant.
Christy SGreat service!
DAVID Cn/a
Perry BNone
Joe JThank you Ed Minter. Owner of Minters Towing KingGeorgeVirginia.
Leslie CGreat comms and professional service. Equip was in perfect condition and worked great
tim SAfter hours drop off. Phone customer service outstanding!!
JANE Otrailer hub failed from lack of maintenance, not the fault of rental location
Timothy FI had to clean off the snow and ice to get to the tow dolly. Other than this my experience was very good.
JAMES ROnline-mobile check in is ridiculous
Betsey CPersonnel at Minter were very helpful.
JAMES SI will drop off at Minter everytime. This makes 3 rentals in the past 8 weeks and each time, Ed and Katrina Minter made all the difference in my having a positive experience. They go the extra mile to ensure everything was checked in. Katrina even called the successive renter of a previous truck I dropped off to see if I'd left a bag of Christmas gifts in the cab. Now that's service.
Edward AIt was excellent
Robert BNot a thing. The drop-off location is ideal for where I live and I plan to make one more one-way rental from Huntsville, AL to King George, VA to complete my move.
EDWARD AVehicle checkin was swift and professional. Thank you 😊
CRAIG CEverything was good
Doug Jvery friendly and helpful
Debra DPeople are excellent, informative and extremely helpful. Great place to rent a U-Haul from!!! There is really nothing I can say to improve the rental of the U-haul.
LUCINDA MAmazing staff; a delayed closing on my house created a need to keep the truck longer than anticipated. A quick call to Minters and I was able to extend the rental. The friendly, helpful staff made a stressful time so much easier!
K RNo recommendations for improvement. Everything exceeded my expectations.
Steven II have rented UHaul equipment from Minter Enterprises multiple times. ALWAYS a very efficient and pleasant experience.
Steven I